Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Jul 5, 2026|One Of A Kind
Guest UserThis was my second stay, for five days, and I was given a room without a sea view, haha. There were strange little bugs on the table in the room, which was annoying. The shower experience in the bathroom was, as usual, not great. It was hard to squeeze out the shower gel because the pump was broken. Water splashed everywhere, so the wet and dry separation wasn't good. The breakfast was decent, semi-buffet, but lacked vegetables and fruits.
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Price per night from:SGD 61
Posted on Aug 30, 2026|Deluxe Room
Anna Lea C.We booked a Deluxe Room with a king-size bed at Manila Prince Hotel for our 3rd wedding anniversary celebration (3D2N) for 2 adults and 1 toddler.
First of all, I'm grateful that I found a great deal through Trip.com, almost 50% off with breakfast included!
As I've mentioned in a previous review for another hotel, I'm generally not a fan of older hotels. However, Manila Prince Hotel pleasantly surprised me. The property is very well maintained and has an excellent location, with popular attractions such as the National Museum, Rizal Park, Fort Santiago, and even Chinatown nearby.
What stood out to me the most:
The Service
The staff were amazing! Everyone was attentive, courteous, and pleasant, from the guards and concierge to the receptionists and room service staff. I could tell they are well-trained and professional. Special shoutout to Sir Ivan for taking such good care of us and even taking the time to play a little with our son. You truly made our day!
Another thing I appreciated was how accommodating they were. I needed a needle and thread to sew a piece of clothing, and they were able to provide it promptly.
The Buffet Breakfast
There were plenty of options, everything we tried was delicious, and it offered great value for the price.
The Room
The room is definitely old, but it was clean and came with complete amenities. I also appreciated the complimentary items provided, such as bottled water, coffee, and tea, which made our stay even more comfortable.
One thing I would suggest to management is to gradually replace some of the older fixtures and items that are already showing signs of wear. For example, the bathroom rubber mat had some mold spots, likely due to moisture, and the toilet paper holder had a bit of rust.
Other than those minor issues, we had a really great stay. Highly recommended for families!
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Price per night from:SGD 49
Posted on Apr 7, 2026|Superior Room - 1 Bed
Guest UserI recently stayed at City Garden Suites and would like to share both a commendation and some constructive feedback regarding my experience.
First, I would like to highly commend Ms. Zsan for her outstanding service. After being assigned to a room that, while clean, had an unpleasant odor, I approached the front desk again for assistance. Ms. Zsan handled the situation with genuine care and professionalism. She went beyond simply checking the system—she actively coordinated with housekeeping via radio to personally verify room availability. Her initiative, attentiveness, and willingness to help truly define excellent customer service. She made us feel heard and valued, and her dedication reflects the kind of frontline service that leaves a lasting positive impression.
On the other hand, I would like to offer constructive feedback regarding my experience with Ms. Acel. As a guest, first impressions matter, and my initial interaction with her during check-in was not very reassuring. When I inquired about the possibility of being assigned to a newly renovated room, I was informed that none were available, without much effort to further check or explore options. This gave me the impression that my request was not fully considered.
The following day, when I needed to extend my stay, I spoke with her over the phone and requested an update regarding my concern, emphasizing the urgency as I needed to secure the current room rate online. However, after waiting for around 30 minutes without any callback, I had to follow up myself. During the follow-up, she asked for details I had already communicated earlier, which made it seem like the information was not properly noted or attended to.
On the third day, I needed to extend my booking again. To avoid the same experience, I went directly to the front desk. Unfortunately, she was again the one available. Despite my previous experience, I still chose to give her another chance, hoping for a better interaction. However, the experience remained the same. Because of this, instead of extending my stay further, I decided to transfer to another hotel.
I hope this feedback is received constructively. Frontline staff play a crucial role in shaping the overall guest experience. While Ms. Zsan demonstrated exceptional service and professionalism, there is an opportunity for improvement in consistency, attentiveness, and proactive assistance. With the right focus on these areas, guest satisfaction can be greatly enhanced.
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Price per night from:SGD 43
Posted on Aug 24, 2026|Standard Loft
Eloiza BeltranThank you so much Airobedz
From July 18 to August 22 (check out) super nag enjoy po Kami ng hubby ko sa pag stay sa hotel nla.. super worth it po talga ang pera, affordable Ang price,super friendly ng mga staff from guard and all the staffs.. surely babalik at babalikan nmin to at take note napaka accessible sa lahat, Dami lang mabibilhan ng food at nearby khit sa baba ng hotel,laundry malapit lng din sa mall.
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Price per night from:SGD 17
Posted on Aug 15, 2026|Studio
Anonymous User“Overall, I had a pleasant and comfortable stay at Eurotel Pedro Gil. The room was clean and comfortable, and the facilities were satisfactory. The staff were accommodating and courteous, and the location was convenient and accessible. I appreciated the good service and would consider staying here again.”
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Price per night from:SGD 26
Posted on Aug 31, 2026|Aqua Room (Small Family Room)
Anonymous UserThe experience of being able to see tropical fish from inside the room was truly special and wonderful! It was also a big plus that we could stay indoors without needing the air conditioning, even though it was hot outside. We were told the tank lights would be off from 9:15 PM to 6:15 AM and curtains would be drawn for cleaning from 8:00 AM to 10:00 AM, but this was not actually the case.
Also, as other reviews might mention, check-in was quite busy. They explained that our room was ”under investigation and inaccessible,” and we ended up waiting in the lobby for 50 minutes. I felt that, in return, they should have offered us an extended check-out.
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Price per night from:SGD 55
Posted on Jun 12, 2026
Guest User
I like this hotel because its very clean, spacious, not far from my destination place and the hotel staff is very hospitable and easy to deal with..
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Price per night from:SGD 24
Posted on May 3, 2026
Anonymous User
The location was good and very convenient. The room itself was decent, but not very clean—especially the windows, which were quite dusty. In our first room, the air conditioner wasn’t working properly so it was too warm, and we had to request a transfer. Thankfully, the second room had a functioning aircon.
However, we noticed several issues during our stay. Some of our companions had problems with their shower not working, and when they were supposed to be transferred, the next room’s aircon also wasn’t cooling properly. There were quite a few inconveniences overall.
The reception staff didn’t seem very accommodating or responsive to concerns. It may have been due to a high volume of guests, but it would have helped if concerns were acknowledged more promptly. The lobby was also quite warm, which made it uncomfortable not just for guests but also for the staff in corporate attire.
The surroundings can be a bit noisy since the location is close to busy areas. Overall, since this was our first time staying here for a nearby event, we appreciated the convenient location and affordability. However, the overall experience was around 6/10. I hope they can improve the room conditions and address maintenance issues moving forward.
We also didn’t get the chance to take photos of the room for reference. I hope improvements can be made, as the place itself has a lot of potential and the location is really good.
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Price per night from:SGD 33
Posted on Jun 10, 2026|1 Bedroom Without Balcony
Mayyo_BFirst of all, I would like to say that the staff was friendly and apptoachable but the thing was checking in and out took too long since they dont have their own table or place to properly process the papers. The place were bigger than the usual I bookedl before . The room has I double deck and 1 double bed. It was clean and the bed is comfortable. I just wanted to recommend to upgrade the cooking stove into induction, it was old and rusted which wasted electricity. They provide sleepers for 4 people. You need to bring your own shampoo and toiletries. If need cleaning and help just inform the staff. Few upgrades is irecommended
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Price per night from:SGD 19
Posted on Jul 21, 2025|Family Room
Brendon VWe had a wonderful stay at the hotel. The room was clean, spacious, and well-maintained, with a comfortable bed and all the necessary amenities. The staff were incredibly friendly, welcoming, and always ready to help with a smile. We especially enjoyed the delicious breakfast buffet and the relaxing ambiance throughout the property. The location was also perfect—conveniently close to key attractions and public transport. Housekeeping was prompt and attentive, ensuring our stay was stress-free. Overall, it was a pleasant experience that exceeded our expectations. We would highly recommend this hotel to anyone looking for comfort, convenience, and great service.
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Price per night from:SGD 18