Hotels near Santa Cruz in City of Manila

The Manila Hotel has an old but elegant and luxurious style. Marble and stone finishing, tall ceilings and a grand piano at the back with a musician playing pleasant music greets you as you walk through the entrance. Lacking points from my personal experience: 1. The carpet floors need to be replaced. I had to change rooms because the first room I got had an unpleasant smell to it (they quickly changed my room after I went to the reception, so it wasn't terrible) and although I didn't notice until the end of my stay, the new room's carpet was frayed at the edges. 2. The night mode of the lights (many switches) completely cuts power to the power outlets. I didn't know and ended up waking up to a phone and power bank with a dying battery and needing to stay in the hotel a couple of hours until they finished charging. Maybe just a warning in the future? The good parts: 1. The service! People are SO accommodating, pleasant and efficient. Reception staff, waiters, bell boys and basically everyone greets you with a smile and tries to solve any problems with utmost focus and cordiality. 2. Traditional pride. Traditional fashion exhibition at the front was a great touch to my visit. The whole place (restaurants, pools, spa, rooms, etc) add to the experience. I could have stayed in the hotel and felt like I hadn't missed Manila's charm. 3. Excellent location. I realised early on that I could literally see every single thing from my ”1 day tour of Manila” from my hotel room. Nothing says great location like this.

The hygiene was impeccable, and the facilities were comprehensive. Breakfast is served on the rooftop, an open-air restaurant with a fantastic view. While the variety isn't huge, it's clean and delicious. A great bonus is that you don't need a converter for charging in the Philippines; your domestic chargers work directly.

Staying at City Garden Suites Manila turned out to be a great choice for exploring the historic side of Manila. The location is very convenient — just a short distance from Rizal Park, Intramuros, and shopping areas like Robinsons Place Manila. It made moving around the city easy without long travel time. The room was spacious, clean, and comfortable, perfect for resting after a full day of walking around Manila. What stood out the most was the hospitality of the staff — they were friendly, accommodating, and always ready to help. If you’re looking for a hotel that balances comfort, location, and affordability, this is definitely a good option when staying in Manila.

The hotel is conveniently located near Chinatown and several popular attractions. The front desk staff are enthusiastic and there are Chinese signs available. The double room was spacious. I suggest adding more variety to the breakfast buffet. It's also within walking distance to the Royal City.

Overall: 4/5 Location: 4.5/5 Very convenient. I stayed here for a 2-day ISO training held in one of their convention rooms, so it was super practical. It’s also right beside Starbucks, which was my go-to for coffee. Value: 4/5 Reasonable for a short business stay, but parking has an extra fee. Room: 3/5 The hotel feels old and nostalgic — classic elevators and hallways. Bathroom was clean, but the room had a slightly musky smell. Walls seem thin since I could hear a neighboring room’s phone and music. Cleanliness: 5/5 Bathroom was neat and well-maintained. Service: 5/5 Staff were friendly and accommodating. Facilities: 5/5 Convention rooms are functional and convenient for seminars and trainings. The packaged food during the training was also good and complete, from breakfast snacks to lunch and merienda. Final Take: Good option for business stays and trainings. Not the most modern, but convenient and comfortable enough for short trips.

I was upgraded into Standard Room.. The hotel is larger than Eurotel Makati and is perfectly located in the heart of Manila. I was able to sleep peacefully. The air-conditioned room is cold. Highly recommended.

The bonus was we arrived very early. Like 8am. She told us we can check in early but it would be 2k pesos. We declined and hung out at the lounge. She told us we can check in for free at 10am. We had a visa appt, and originally booked a cheaper hotel. We saw the reviews of the other one and decided to cancel. We saw H20 had a kiddy area with slides and splash pad, so we decided to splurge and enjoy it. We booked for 4 days. Only to find out the splash area was under construction. The pool was freezing, so my 8 month didn’t want to get in. We went to the outside one and it was smelling like a septic tank or sea lions, or something.. and could use a cleaning. we didn’t stay long. Our fish tank was nice when the fish came, in our room But it was rare. We were the last room, so maybe they didn’t come down as much.. staff was friendly and accommodating . But when I asked if we could walk in the Aquirum since the kiddy pool was not working. They said no, it’s an extra payment. Trip gave me $39 in trip coins, that we used. But the feeding of penguins were the same price or more to do then the actual ticket to get in.

Every time i need to stay in Manila it always goes to Sogo Malate, you've not to worry about parking that's the most important to me.. Well I'm a frugal person😁 i just need a shut eye and a nice hot shower, nothing more. Angel's pizza,BPI & Mc Donalds are just around the corner ..

The location was good and very convenient. The room itself was decent, but not very clean—especially the windows, which were quite dusty. In our first room, the air conditioner wasn’t working properly so it was too warm, and we had to request a transfer. Thankfully, the second room had a functioning aircon. However, we noticed several issues during our stay. Some of our companions had problems with their shower not working, and when they were supposed to be transferred, the next room’s aircon also wasn’t cooling properly. There were quite a few inconveniences overall. The reception staff didn’t seem very accommodating or responsive to concerns. It may have been due to a high volume of guests, but it would have helped if concerns were acknowledged more promptly. The lobby was also quite warm, which made it uncomfortable not just for guests but also for the staff in corporate attire. The surroundings can be a bit noisy since the location is close to busy areas. Overall, since this was our first time staying here for a nearby event, we appreciated the convenient location and affordability. However, the overall experience was around 6/10. I hope they can improve the room conditions and address maintenance issues moving forward. We also didn’t get the chance to take photos of the room for reference. I hope improvements can be made, as the place itself has a lot of potential and the location is really good.

Our stay at Arzo Hotel - Manila was absolutely wonderful! The staff were warm and accommodating, the rooms were spotless and comfortable, and the location was perfect for exploring the city. Highly recommended! Accessible to train station, to different sites in Manila like Luneta, Paco Park, National Museum, one station away to Intramuros! ✨