Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Mar 21, 2026
Guest User
The reception area and the number of staff are completely inadequate for a hotel of this caliber. The staff themselves are friendly, but the waiting time to check into the rooms is far too long.
Show more
Price per night from:MXN$5,047
Posted on Jul 17, 2026|Superior Twin Room With City View
R YoussefI had a wonderful stay! The hotel is beautiful, very clean, and feels brand new. The rooms are modern, spacious, and thoughtfully designed with great attention to detail. One of the best things about this hotel is its location, it's just a short walk from Al Haram, which made everything so convenient. The breakfast was excellent with a great variety of fresh and delicious options. Overall, I highly recommend this hotel and would definitely stay here again on my next visit to Makkah!
Show more
Price per night from:MXN$2,402
Posted on Jul 10, 2026
Zia Ullah Zain UllahMy stay at this hotel was an excellent experience from start to finish. The check-in process was quick and efficient, and the staff welcomed me with genuine warmth and professionalism. The room was spacious, clean, and well-maintained, with comfortable bedding and all the essential amenities needed for a relaxing stay. Housekeeping did a great job each day, ensuring everything remained spotless. I especially appreciated the thoughtful touches, such as fresh towels, complimentary toiletries, and plenty of storage space, which made the room feel even more comfortable and convenient.
The hotel’s location was another major advantage, providing easy access to nearby attractions, restaurants, and transportation. The breakfast offered a wide variety of fresh and delicious options, catering to different tastes. I also appreciated the peaceful atmosphere, which made it easy to unwind after a busy day. In addition, the common areas were tidy and inviting, and the Wi-Fi connection was reliable throughout my stay, which was helpful for both work and leisure. The overall environment felt safe, calm, and well organized.
Another feature that impressed me was the excellent maintenance of the hotel’s facilities. The lobby was beautifully decorated, the elevators were clean and efficient, and the fitness center was equipped with modern machines. The dining area was spacious and comfortable, creating a pleasant atmosphere for meals. Every part of the property reflected a high standard of cleanliness and care, making guests feel welcome and valued throughout their stay.
The staff members were always friendly, courteous, and willing to assist with any questions or requests. Their attention to detail and commitment to guest satisfaction made the stay even more enjoyable. Whether I needed directions, extra amenities, or simple recommendations for local dining, they responded promptly and with a smile. Their professionalism truly stood out and added to the positive experience.
Overall, this hotel exceeded my expectations in terms of cleanliness, comfort, service, and value for money. I would gladly recommend it to anyone looking for a pleasant and hassle-free stay, whether traveling for business or leisure. I look forward to staying here again in the future and would not hesitate to choose this hotel on my next visit.
Show more
Price per night from:MXN$1,833
Posted on Jun 26, 2026
SabShaariLove the stay, *************. Very helpful receptionist Reem, she allowed me to check in early. The housekeeping staff, Mizan was kind and attentive. The bellman, i forgot his name, was very professional and i truly appreciate the warm service. 10-12 min walk to gate 79 (during my visit). Don’t forget to bring an umbrella especially during the day.
Show more
Price per night from:MXN$2,527
Posted on Mar 19, 2026
NASRULLAH99
Had an amazing stay at this hotel! 🌟 The room was super clean, comfortable, and well-equipped. The staff were very friendly and helpful throughout my stay, making everything feel smooth and welcoming.
The location was also perfect—easy access to nearby attractions, food spots, and transport. Breakfast was delicious with plenty of choices to start the day right.
Definitely a great experience overall, and I would highly recommend this hotel to anyone looking for a relaxing and enjoyable stay. Will surely come back again! 😊
Show more
Price per night from:MXN$760
Posted on Jun 1, 2026|Standard Room
Roon YdneffeThe hotel location is bit far from Masjidil Haram. The room and view are wonderful. The amenities are also provided as per guess requirement. But, the mattress is medium to hard, not suitable for me.
Show more
Price per night from:MXN$574
Posted on Jun 21, 2026|King Room
Guest UserLovely hotel with amenities like gym, cafe,breakfast.
In order to have your room cleaned or bring utensils you need to call them.
They have buses going to Al Kaaba for every single prayer (you have to wait outside before the prayer call otherwise you will miss the bus).
One more thing i liked is the distances not more than 3 minutes to a mosque, mini market 3 restaurants(you must try the Chinese one it’s the go to).
Side tips:
- if you trying to to buy some gifts you can go to Alotaibih Marke the prices is better than nearby hotel gift shops.
Show more
Price per night from:MXN$441
Posted on Mar 10, 2026
Eren_SHKThe hotel was great, clean, and staff is extremely welcoming & helpful… the location of the hotel is a bit far from the masjid al-Haram, however, the hotel has their own buss waiting right outside the hotel lobby operating 24/7 to drop you to Sheb Amer bus station… also the bus waits for you in section A platform C-23
Show more
Price per night from:MXN$516
Posted on Dec 25, 2025
Moataz888
I’ve stayed four days and enjoyed the daily bus service to Haram it was 24/7 days, the receptionists are professional and approachable.
The room service was friendly and supportive. The room was mid clean not immaculate but it was nice, the TV was working well.
The fridge is not cooling very much but its fine.
Show more
Price per night from:MXN$654
Posted on Mar 10, 2026|Grand Deluxe Triple Room
Guest UserHuge thanks and appreciation to the receptionist, Sara! She was a wonderful example of dedicated nationals who go above and beyond to serve the guests of God (referring to pilgrims or visitors to holy sites) with such warmth, cheerfulness, and excellent service. My thanks also go to the buffet staff and our Saudi coffee server, Abdulmajeed, and the rest of the team. Thanks to everyone for a truly unique experience!
Show more
Price per night from:MXN$1,984