"An exceptional hotel in every aspect, especially the cleanliness and prompt response to daily room cleaning and preparation. This is one of the most important needs for a guest. And I can't forget the truly outstanding front desk staff."
"I had a wonderful stay at this hotel. Everything was excellent. The hotel was very clean, comfortable, and in a perfect location.
The staff were very kind, friendly, and always happy to help. They made me feel welcome from the first day until I checked out.
The service was great, and I really enjoyed my stay. I highly recommend this hotel, and I will definitely come back again.
Thank you for making my trip so enjoyable!"
"Hôtel plutôt bien situé. Il est à moins de 15min en taxi du Souk AL Balad, il y a un centre commercial non loin et des commerces de proximité. Toutefois, il y a un sacré problème d'humidité dans les chambres qu'on avait (manque d'aération) et le personnel n'est pas très réactif pour fournir de l'eau en période de forte chaleur contrairement aux autres hôtels qui mettent à disposition une fontaine à eau ou des bouteilles d'eau etc.
Dans l'ensemble ça reste un hôtel propre et bon prix."
"The location is good, right next to the subway station, so you can get anywhere. The room offers great value for money, and the front desk staff are excellent. Breakfast is decent, with all the basics, and the room is clean and tidy!"
With a stay at Refal Homes, you'll be centrally located in Jeddah, a 4-minute drive from Jeddah Mall and 10 minutes from Jeddah Corniche. This luxury aparthotel is 5.2 mi (8.4 km) from Red Sea and 8.8 mi (14.1 km) from Red Sea Mall.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this aparthotel include a banquet hall and a vending machine.
Grab a bite from the snack bar/deli, or stay in and take advantage of the aparthotel's room service (during limited hours).
Featured amenities include a 24-hour front desk, luggage storage, and ATM/banking services. Free self parking is available onsite.
Make yourself at home in one of the 66 air-conditioned rooms featuring kitchenettes with refrigerators and ovens. Your memory foam bed comes with down comforters. 50-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
"- Die Lage war für mich letztendlich der einzige Minuspunkt, denn die zentrale Gegend die ich mir hier ausgesucht hatte ist mit ihren vielspurigen Straßen, die man nur alle paar Kilometer über Fußgänger-Brücken überqueren kann, eher etwas für Autofahrer! Die grüne Buslinie L9 zu erreichen dauert so circa 20 Minuten und zur Gelben L14 (Flughafen-Bus mit seehr unregelmäßigen Zeiten) sind es etwa 30. Zu Fuß zur für Fußgänger attraktiven Corniche dauert es ca. 2 Stunden für knapp 8km und als einzelner Fußgänger an den großen Straßen oder vor bewachten Einrichtungen kann man durchaus auch (grundlos) angehalten und schikaniert werden! Fußläufig können sie übrigens einen sehr kleinen Park und etwas weiter auch einen Größeren finden um in der Sonne zu sitzen (Liegen ist nicht erlaubt!).
- Sauberkeit/Service: Beim Betreten des Zimmers war alles sehr sauber. Ich habe in den 7 Tagen nie das ”please make my room”-Symbol am Bett gedrückt und so hatte ich ansonsten auch keine Reinigungen. Diese fanden in den umliegenden Zimmern am späten Nachmittag/frühen Abend statt und so habe ich mir desöfteren beim freundlichen Personal frische Handtücher und Wasserflaschen besorgt, das reichte mir. Gym und Yakuzzi waren auch sauber, für letzteren kann ich ein paar Tipps geben: zunächst ist das Wasser kalt und die Pumpe schwach, was natürlich nicht begeistert. Die Knöpfe für Heizung und eine stärkere Pumpe befinden sich im ”staff only”-Room und wenn sie darauf achten dass sie der Mitarbeiter alle betätigt können sie kurze Zeit später ein schönes Bade- und Düsenmassage-Erlebnis haben, ich selbst habe das leider erst spät rausgefunden! Etwas für die Ohren sollten Sie auch dabei haben weil die Pumpe sehr laut ist.
- Ruhe/Weiteres: obwohl ich ein Zimmer in Fahrstuhlnähe hatte war davon nichts zu hören, höchstens wenn Leute direkt vor der Zimmertür Unterhaltungen führen mussten wie in so ziemlich jedem Hotel. Habe hier insgesamt meist gut und lange schlafen können. Das Highlight war, dass es in der Ramadan-Zeit zwar leider nicht das gebuchte Frühstück aber ein abwechslungsreiches kaltes und warmes Buffet am Abend gibt dass auch am sechsten Abend noch nicht langweilig war :) An den Fernseher konnte man zwar nichts weiter anschließen aber Netflix und YouTube waren verfügbar."
"The stay was comfortable. Unfortunately, the room I requested was for smokers and it was quite rundown. The floor had stains and cigarette burns, and the phone wasn't working."
"Good price—you get what you pay for. However, if you’re expecting good hospitality, you may be disappointed. Customer service seems lacking. Thanks"
30 reviews
7.5/10
1 night
From AU$56
Check Availability
See more properties near Al Rawda
Latest Reviews for Jeddah hotels
See all
Explore honest ratings and real traveler reviews to help you find the perfect stay.
9.1/10
Great
GGuest UserConnected to Red Sea Mall, very convenient.
Room is nice and clean, got everything you need.
Everything is perfect. Didn’t get the chance to try their food but they have a good price for lunch package ~55 Sar/pp.
RRaykolaBeautiful clean room with kitchen and washing machine. The breakfast is excellent. Lots of choices. Western food and middle eastern choices. There is a small mall nearby. Walking distance. Bed is comfortable to sleep.
GGuest User“I had a fantastic stay at this hotel. The room was incredibly comfortable, spacious, and spotlessly clean. The staff were all very kind and attentive, and communication was excellent throughout my stay. I highly recommend it to anyone visiting!”
GGuest UserPerfect location , the guys outside the welcoming guys who take your bag to the room are very friendly , the sea view is a different building you should know that , before you book .
AAmjad Al saeedA wonderful experience and a fantastic hotel, expertly managed by Mr. Abdullah, who made our stay incredibly smooth. The room was great, much more spacious than many other hotels. I'd like to extend my thanks to the reception staff, especially Ms. Alanoud, for her cooperation, professionalism, and for being an excellent representative of the hotel. My regards to everyone, and we will definitely be visiting again.
MMariabyarDidn’t like the location. Far for most leisure/beach or downtown. Maybe good if you have business near.
It’s clean but you feel something missing
Service can be a bit better. Employees can smile more and be more helpful.
Enough amenities for one day stay
GGuest UserWe stayed at InterContinental Jeddah for three nights over New Year’s Eve, expecting a special experience, but unfortunately the service was mediocre and underwhelming.
Despite contacting the hotel two weeks in advance and receiving confirmation, the room was not prepared for three people upon arrival. Communication with reception and housekeeping was disappointing. An additional bed had to be requested twice, and when it finally arrived it was set up with a questionable brown blanket instead of proper white bedding. It took further effort to have it corrected. We also had to repeatedly ask for an extra towel for the third guest. The instant service phone line was constantly busy, forcing us to walk to reception multiple times. Even basic items like bath gel dispenser were not refilled, we had to call.
Guest Relations contacted us via WhatsApp to ask about our stay, but after we responded, there was no reply at all—it appeared to be an automated message.
Reception staff were forgetful and not proactive, despite the reception never being particularly busy during our stay. When asking about New Year’s Eve events, no one mentioned or attempted to upsell the hotel’s own buffet or any other activities. We only discovered the daily buffet (available until 1 a.m.) later when speaking directly with restaurant staff. There was also no information provided about Africa Cup screenings.
On a positive note, the facilities are clean and well maintained, and the breakfast staff were the only truly attentive and professional team members throughout our stay. Particular thanks to the Egyptian(?) manager and his team.
Overall, the hotel has potential, but the service level does not currently reflect the InterContinental brand, especially for a holiday stay.
AAbdallah alhaddadIt was a truly wonderful stay in every sense of the word. The cleanliness was excellent, and the service was very sophisticated. The staff's interaction was respectful and kind throughout my stay. The room was comfortable and quiet, and the small details were exceptional, making me feel cared for and at ease. The location is excellent, and the atmosphere is beautiful. I thank the hotel management and all the staff for their warm welcome and professionalism. I will definitely be visiting again.
IIwan/IkhwanOne Cheapest international chain hotel in Jeddah.. small no view room, bit Humid carpet. Water at bathroom but yellow. Old furnished, with firm bed matras.
Breakfast not that bad..but no standby cooker at the egg stay, lazy for service.
They lock the fitness center and the pool. You have to ask them if you want to use it.
YYunisNOur stay was excellent from start to finish. The hotel is very clean, quiet, and comfortable, The staff were friendly and attentive, always ensuring we felt welcome. also The restaurant was fantastic, and overall the experience exceeded our expectations. Highly recommended.”