"This is such a cute hotel that really feels like an oasis in the desert. The ambiance and vibe were all really great. The staff was extremely helpful. I enjoyed the welcome popsicles and the pool was great. The room was fairly clean and the tv had good options. The comforter kind of freaked me out as it looked like it was growing mold (see photo), but I just tried to think it was the cotton in the comforter all bunched up, at least that made me sleep better."
"This location is in the nicer side of Phoenix. It was very clean and comfortable. After hours, you must use your room key to even enter the lobby, so it felt really safe. The rooms are really spacious and cozy. The beds have a dial that you can choose how soft or firm you would like it, which I thought was super cool. The shower was also really nice! I normally dislike hotel showers because they never have good water pressure or get cold quick. We had our own balcony with a nice view of the beautiful pool. The pool was heated and has a nice waterfall and bonfire at night. There’s vending machines and food and drinks for order in the lobby. It’s also super close to a ton of restaurants and stores. Over all everything was really nice. I would definitely stay again and recommend this hotel to anyone staying in Phoenix!
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With a stay at Denu Hotel & Spa, you'll be centrally located in Phoenix, within a 5-minute walk of Phoenix Convention Center and Mortgage Matchup Center. This luxury hotel is 0.5 mi (0.8 km) from Chase Field and 6.4 mi (10.3 km) from Grand Canyon University.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at Sarten or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Make yourself at home in one of the 236 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
"The hotel is in the city center and the location is very good! The equipment is very new, there is a shopping mall behind the hotel, shopping is convenient, there are few Chinese people nearby, the outdoor terrace on the second floor of the breakfast hotel feels very delicious. I solved it at a nearby Japanese restaurant in the evening, and there is Starbucks near 200 meters. All of this is very good, the only bad thing is that there is no boiled water, but most hotels in the United States do not, especially this place with few Chinese."
"The receptionist, Stephanie, provided excellent service. The room was very clean, and the water pressure and drainage were good. Free breakfast was included. Unfortunately, the price was a bit high, and the bed lacked sufficient support."
"For a hotel and spa, I expected more. Exterior and lobby look nice, but the rooms had an outdated modern feel, with paint chipping from the ceiling and the shower light flickering like a strobe light. Outdoor pool and hot tub area was a welcome benefit of staying here, but wish the staff would have taken time to remove leaves from the pool. Snacks and their free “breakfast” were very limited. The rooftop patio left something to be desired, like creativity. We did not try the on site restaurant, so I am unable to vouch for the services there. Front desk very accommodating and friendly. We did not try the spa service either as we couldn’t work it into our agenda."
"Our stay at Home2 was wonderful! Great location, clean and beautiful room, professional staff. Lighting in room is excellent. Comfortable bed. Plenty of outlets in room and a nice bedside charging station."
"The hotel did not give me a breakfast voucher when I checked in, even though my rate included breakfast. I had to ask for one in the morning when I discovered they charged for breakfast. When I checked out, they charged me for the room when I had already paid through Trip.com. I had to call them to get a credit processed. The rate they charged me was $132, but I paid Trip.com $162, so it wasn’t cheaper with Trip.com.
The breakfast was very good though, I had avocado toast."
Very Good
102 reviews
8.8/10
1 night
From THB 3,616
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9.5/10
Amazing
MMAI2026Global Ambassador is new since I was last in the Valley and kept hearing about it so I booked a night to see what all the fuss was about. HiGHLY overrated. If you want to have a drink in the lobby bar and people watch, it's good entertainment but I would never stay there again.
Rooms: They're very nice but nothing extraordinary. I'm sure there are nice views of Camelback from the rooms on the backside of the hotel but in front your view is of the valet drive up and aparment building less than 30 yards away.
Was awakened at 6:50 a.m. by leaf blowers in front of the hotel. TOTALLY unacceptable.
Bathrooms: Again, nice but nothing special and NO rainfall shower or handheld shower option, just a simple wall showerhead.
Rooftop: Very lively and beautiful view of Camelback but for some strange reason, they have a covered partition behind the outside tables at the roof's edge that completely blocks the view once you're seated. Didn't understand that.
Pool: Tiny and you have to walk out of the front entrance and go outside of the hotel to get to the pool. Very odd setup.
Service: The staff was very friendly and helpful, probably the only part of the hotel that reflected the price point they charge.
Food: Only had a salad in the lobby bar which was okay, nothing special. I did attempt to order dessert from room service and 30 minutes later when it was due to be delivered, I received a call saying they were out of the item.
Overall: extremely disappointing. I've stayed at many, many hotels which were as nice or nice for half or even a third of what GA charges.
TTONGQIVery new hotel, the bed is very comfortable, the bathroom bath is also very large, the room is large, the lighting is very cozy, the location is in downtown, the parking lot is not free for about 20 knives overnight, breakfast is Starbucks & Bistro cooperation, Not a proper dinner, it is okay to eat light breakfast. Good value for money!
MMinhuaGreat stay! But it is a pity that the bath water temperature is too low. Because it is supplied to the entire hotel, the water temperature cannot be adjusted. The other accommodation experiences are great!
GGuest UserVery interesting hotel with history. Visited every floor to check out background of the hotel. It was like a museum. Good 5 min walk to Mortgage event ctr. Resturants & pubs around. No parking facility for hotel but parked bout 5 min from place on W. Monroe where you can go in and out. Some parking facilities you can't go in and out for one price. Yes I would stay their again as the staff was very friendly & easy to talk to.
JJISONGThe hotel is very good, I said early that there is breakfast. But Chinese people may not be used to it. When I first came to the United States, I couldn’t eat that cold stuff. You can go out and buy something, or cook and eat yourself.
GGuest UserI am pretty flexible with hotels I stay in because I actually enjoy different experiences. I would struggle to find something good about this booking. The gentleman at the front desk did his best to make all the issues right and did apologize for not checking the booking before he told me that I couldn't check in. He put me into the first hotel room but after I walked past the first guy outside my room who was inebriated at 6:30am I went into the room and none of the lights worked. I then went back to the front desk and was assigned a new room. Still attempting to keep an open mind while walking past the dirty grounds I had to ask a gentleman to move out of the stairwell while he was snorting a white substance. I got to the next room and turned on the light switch, and the lights were flickering. I went through a mental checklist to see if I felt safe to stay there and came up with a resounding no. I was truly worried about my car in the parking lot. There was a large amount of people hanging around outside of the hotel even with it being an early morning. The room had torn furniture, stains on the carpet, walls that are banged up, and the bathtub was just rough. I did not feel comfortable leaving anything in the hotel when I went to work and then p proceeded to cancel the rest of my reservation.
AAiqijunThe environment is generally the same, the facilities are relatively simple, it is still possible to live temporarily. The staff inside is also fine. However, the traffic is very convenient, just beside the highway. Self-driving is a good choice.
GGuest UserIt was a little confuse to access the room, but the staff kindly guided me.
Overall, the location was good, the price was reasonable, and the facilities were sufficient.
I will definitely consider it as an option next time I'm in Phoenix.