Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Jun 13, 2025
Guest User
Clean/Dedicated Staffs/Facility:
This Hilton is our fav place to stay when in Cleveland. As soon as we get checked in, we were welcomed (thank you, Caden!). As we arrived late at night after a long road trip, his warm welcome and communication to ensure us a comfortable stay meant a lot. At midnight, a couple of staffs were very kind to search my lost bag. Overnight Manager MJ checked on us before our checkout. Great communication during our entire stay. There is a great selection of healthy food and beverages available for 24 near the front desk. Room was very clean with comfortable beds and pillows. We’ll keep coming back here! Thank you, all dedicated staffs.
Show more
Price per night from:€157
Posted on Sep 21, 2023
julie
We loved our stay at the Drury Plaza, Downtown Cleveland! The staff was all very nice. Most hotels in this area and price range didn't have a pool or spa, so the swimming area felt like a bonus! It was clean, and very enjoyable. The kick- start they offer was amazing! It was an entire dinner included in the hotel price! PLUS 3 adult beverages per adult staying! They were classic drinks, think cranbery vodka and whiskey and cokes. Breakfast was also delicious! It had a lot more to offer than just the normal hotel continental breakfast. The eating area was super clean and kept up nicely. We walked 5 minutes to the House of Blues for a concert. The walk was pretty strait forward to the Downtown area! The hotel itself was pretty clean. It's a bit out dated (no USB outlets, the plumbing is obviously old, and drained a bit slow, small tvs, old carpet) but it didn't really take away from its old time unique charm with all the marble and lighting. The beds and pillows were super comfy! My son did mention he wished he would have brought a cozy blanket, bc theirs are pretty thin. We would definitely stay in this hotel again if we are in the area! We will also look into staying at different Drury locations when on trips!
Show more
Price per night from:€175
Posted on Jan 8, 2025
Guest User
pretty good. It is more suitable for me to go to study. It is better to have a place to cook and the room is big enough. It is very close to CCF and can walk (Meidi is a place where no car is difficult to walk). The only problem is that the fitness facilities are a bit broken and there is no exercise for a month.
Show more
Price per night from:€150
Posted on Jan 8, 2024
Guest User
It's very convenient in a university town, but it's very inconvenient when traveling.
Show more
Price per night from:€163
Posted on Jan 15, 2021
HAIHUA
Except for the location, nothing else deserves the word Renaissance.
Hygiene: dirty and poor
Room: small
Charge: Expensive
Show more
Price per night from:€213
Posted on Nov 5, 2024
Guest User
The room is very good and the stay is very comfortable! The breakfast is delicious, the environment and view are very good, and the stay is very comfortable. The facilities are complete, the service is thoughtful, and the hotel is clean and sanitary. I will come again next time! !
Show more
Price per night from:€119
Posted on Jul 9, 2025
Guest User
The attitude of the manager at the front desk was bad compared with all other Hyatt we stayed. The room we booked included the breakfast, but manager denied it even after we showed him the booking records, what is more, he almost got away with double charging the room… fortunately, I was able to check the credit card records before leaving the hotel and caught the charge before leaving…. I felt very sorry for this Hyatt hotel, it is beautiful, full of history, in a right downtown location, but I noticed the occupancy is not a very good, the lobby and hallway are very empty, maybe there’s something to do with this Manager…. with his attitude, I could not be the only customer who left the hotel with such unbelievable impression…..
Show more
Price per night from:€150
Posted on Feb 18, 2026
MC088
Hotel is in the edges of Cleveland downtown on the second floor of a mixed use building. Relatively convenient location but not very walkable.
Show more
Price per night from:€176
Posted on Dec 20, 2023
Guest User
The stay was good, breakfast 15 knives, eating was quite satisfactory, the service staff was very warm, and would take the initiative to help with things to drink. I ordered a chicken roll for dinner and it tasted very good! The whole hotel is very close to Cleveland Medical Center. It is very convenient for us to take a taxi to the downtown exhibition hall to use uber. The only downside is that the sound insulation of the room is not very good. Then the room service forgot to clean up on the first day. In short, it was a satisfactory stay! I love Cleveland! ! !
Show more
Price per night from:€130
Posted on Feb 4, 2024
Ahgus
Reasonable price, helpful front desk, room is good only issue is that it got quite hot with heater and the door key had issues because the swipe pad thing on door was outdated, but there were very helpful and other rooms were fine from what i could see. I would return here again.
Show more
Price per night from:€81