"The receptionist, Stephanie, provided excellent service. The room was very clean, and the water pressure and drainage were good. Free breakfast was included. Unfortunately, the price was a bit high, and the bed lacked sufficient support."
"This location is in the nicer side of Phoenix. It was very clean and comfortable. After hours, you must use your room key to even enter the lobby, so it felt really safe. The rooms are really spacious and cozy. The beds have a dial that you can choose how soft or firm you would like it, which I thought was super cool. The shower was also really nice! I normally dislike hotel showers because they never have good water pressure or get cold quick. We had our own balcony with a nice view of the beautiful pool. The pool was heated and has a nice waterfall and bonfire at night. There’s vending machines and food and drinks for order in the lobby. It’s also super close to a ton of restaurants and stores. Over all everything was really nice. I would definitely stay again and recommend this hotel to anyone staying in Phoenix!
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"Good hotel in a quiet location-- hospital area. Parking is $10 a day, however there are some street parking spots on Catalina if you're looking to save the parking cost (just pay attention to no parking zones). Carpet was a bit dirty and hotel shows it's age in some aspects, but overall it was a solid place to stay. Area felt generally safe for being in the city core. All staff were pleasant to deal with.
I stayed for an event downtown. Was planning to take light rail but the station was sort of marginal so ended up driving. Much better value than the downtown hotels, especially if you'll have a vehicle with you."
"Our stay at Home2 was wonderful! Great location, clean and beautiful room, professional staff. Lighting in room is excellent. Comfortable bed. Plenty of outlets in room and a nice bedside charging station."
"For a hotel and spa, I expected more. Exterior and lobby look nice, but the rooms had an outdated modern feel, with paint chipping from the ceiling and the shower light flickering like a strobe light. Outdoor pool and hot tub area was a welcome benefit of staying here, but wish the staff would have taken time to remove leaves from the pool. Snacks and their free “breakfast” were very limited. The rooftop patio left something to be desired, like creativity. We did not try the on site restaurant, so I am unable to vouch for the services there. Front desk very accommodating and friendly. We did not try the spa service either as we couldn’t work it into our agenda."
"We loved everything about this hotel. The entire space is filled with art and the rooms are clean and gorgeous plus it's dog friendly. (There are several grounds nearby with grass to walk your pooch.) When visiting Phoenix, I wouldn't hesitate to stay here again."
"Breakfast is quite satisfactory and there is parking. The hotel is very cost-effective, the rooms are large and quiet. Interestingly, the closer the check-in time is, the cheaper the price will be."
Great
111 reviews
9.1/10
1 night
From US$91
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9.5/10
Amazing
MMAI2026Global Ambassador is new since I was last in the Valley and kept hearing about it so I booked a night to see what all the fuss was about. HiGHLY overrated. If you want to have a drink in the lobby bar and people watch, it's good entertainment but I would never stay there again.
Rooms: They're very nice but nothing extraordinary. I'm sure there are nice views of Camelback from the rooms on the backside of the hotel but in front your view is of the valet drive up and aparment building less than 30 yards away.
Was awakened at 6:50 a.m. by leaf blowers in front of the hotel. TOTALLY unacceptable.
Bathrooms: Again, nice but nothing special and NO rainfall shower or handheld shower option, just a simple wall showerhead.
Rooftop: Very lively and beautiful view of Camelback but for some strange reason, they have a covered partition behind the outside tables at the roof's edge that completely blocks the view once you're seated. Didn't understand that.
Pool: Tiny and you have to walk out of the front entrance and go outside of the hotel to get to the pool. Very odd setup.
Service: The staff was very friendly and helpful, probably the only part of the hotel that reflected the price point they charge.
Food: Only had a salad in the lobby bar which was okay, nothing special. I did attempt to order dessert from room service and 30 minutes later when it was due to be delivered, I received a call saying they were out of the item.
Overall: extremely disappointing. I've stayed at many, many hotels which were as nice or nice for half or even a third of what GA charges.
MMinhuaGreat stay! But it is a pity that the bath water temperature is too low. Because it is supplied to the entire hotel, the water temperature cannot be adjusted. The other accommodation experiences are great!
TTONGQIVery new hotel, the bed is very comfortable, the bathroom bath is also very large, the room is large, the lighting is very cozy, the location is in downtown, the parking lot is not free for about 20 knives overnight, breakfast is Starbucks & Bistro cooperation, Not a proper dinner, it is okay to eat light breakfast. Good value for money!
GGuest UserVery interesting hotel with history. Visited every floor to check out background of the hotel. It was like a museum. Good 5 min walk to Mortgage event ctr. Resturants & pubs around. No parking facility for hotel but parked bout 5 min from place on W. Monroe where you can go in and out. Some parking facilities you can't go in and out for one price. Yes I would stay their again as the staff was very friendly & easy to talk to.
JJISONGThe hotel is very good, I said early that there is breakfast. But Chinese people may not be used to it. When I first came to the United States, I couldn’t eat that cold stuff. You can go out and buy something, or cook and eat yourself.
DdilayaydanThe most beautiful thing was breakfast. We compared with other hotels which are we stayed before. They had just cereals. In this hotel there were boiled eggs, muffins, waffles, yoghurt, oatmeal, cream cheese, cereal...
Location was really far from airport because we dont have any car. If you have car, it is ok.
Last thing is cleaning. I disappointed because of this view. Sheets and pillows were really dirty.
AAiqijunThe environment is generally the same, the facilities are relatively simple, it is still possible to live temporarily. The staff inside is also fine. However, the traffic is very convenient, just beside the highway. Self-driving is a good choice.
GGuest UserAll that I was okay the shower was had a leak so the shower stayed wet whatever like some hot water too but you know most mostly important I was just a good stay
GGuest UserIt was a little confuse to access the room, but the staff kindly guided me.
Overall, the location was good, the price was reasonable, and the facilities were sufficient.
I will definitely consider it as an option next time I'm in Phoenix.