GGuest UserCheck in was relatively fuss free although we arrived very late. The welcome drink seems to be self-service, we drank some the next day. You can ask for extra room cards. The buffet was quite good, everyday they make an effort to change up the menu although there are some staples for popular dishes. There is an egg station and a pho station. I appreciate the soya milk at the cereal station and the detox water and atiso tea at the drinks station. Yoghurt with fruits are a daily pick for myself. The salads change daily and are very fresh, I liked it. The hotel is very new, the beds very comfortable and it was interesting that they provided a bolster. The room is big and comfortable, I liked that the floor is not carpeted. They provided rubber slippers. There is free coffee and artichoke tea packets. The hot water at the shower is instantaneous and the water pressure is good. I liked that there is a rain shower. The dustbin in the toilet doesn't open up very well, but not much of an issue. Cleanliness can be improved in terms of picking up hairs, thee was a clump stuck behind the toilet door from before our stay. The cleaner also missed hairs on the chair and stains on the floor but I suspect those maybe cannot be removed. I didn't mind that much. The only negative point of the room was rhe sound of traffic, but I brought ear plugs. The staff was helpful and spoke good English, except for cleaning staff. I loved the driver servixe when we booked the one day service. It was for 1.4 mil for 8 hrs. I also used the gym, it is small but has weights, treadmill, a few multi purpose machines and cycling machines. Blinds can be drawn, the sun is quite strong in the morning. In terms of location, it is about 1 km from the lake. Normally I would say the location ia good, except that the traffic is quite scary when the pavements are not built well and there are motorbikes and buses parked on the pavements which makes it very challenging to walk to places. This is the same for a lot of places we visited. Even for a short distance we called a Grab. There was a decent pho place opposite and to the right of thr hotel and two vegetarian restaurants which we dined at. There was also a massage place nearby. We didn't use the hotel spa or dine at the restaurant although they gave us vouchers. It was more expensive in comparison.
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