Hotel near Baixa,Lisbon7.6% of visitors choose this area
AAnonymous User2025.11.19
The room and hotel itself are very clean, modern and easy to spend. Cospa is also very good, such as shampoo conditioner body soap, free water, tea and coffee.
However, there is a problem with the service. There was a leak from the air conditioner around the night, and I contacted him through whatsapp, but it took an hour to reply. He offered to change the room, but I refused for the time being because it was midnight. However, there was no follow-up contact or confirmation of leaks. There was no support or help.
The new towel is self-service, but I used it to wipe the leak, so when I went to get a new one the next day, there was only one, the floor of the room was clinging to feces, etc. The room was very clean and comfortable, so the response when the service and problems occurred was very uncomfortable.
There is no front desk, so it can't be helped, but I think that the response should be solid when the problem occurs. I will never stay at this hotel chain again.
Hotel near Baixa,Lisbon7.6% of visitors choose this area
HHope272024.12.10
I cheered!
I really liked the hotel, everything digital.
The only problem was to get out of the hotel with the entrance door, but here it is necessary to pick up the force and at what moment it is to open.
The rooms are clean, everything is, when the settlement makes a compliment in the form of brand water, the packing is just a cafe! And a snow.
There is a storage camera, breakfast has not been used.
Very Good
75 reviews
8.9/10
Price from
€80
per night
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8.9/10
Very Good
AAnonymous UserThe room and hotel itself are very clean, modern and easy to spend. Cospa is also very good, such as shampoo conditioner body soap, free water, tea and coffee.
However, there is a problem with the service. There was a leak from the air conditioner around the night, and I contacted him through whatsapp, but it took an hour to reply. He offered to change the room, but I refused for the time being because it was midnight. However, there was no follow-up contact or confirmation of leaks. There was no support or help.
The new towel is self-service, but I used it to wipe the leak, so when I went to get a new one the next day, there was only one, the floor of the room was clinging to feces, etc. The room was very clean and comfortable, so the response when the service and problems occurred was very uncomfortable.
There is no front desk, so it can't be helped, but I think that the response should be solid when the problem occurs. I will never stay at this hotel chain again.
HHope27I cheered!
I really liked the hotel, everything digital.
The only problem was to get out of the hotel with the entrance door, but here it is necessary to pick up the force and at what moment it is to open.
The rooms are clean, everything is, when the settlement makes a compliment in the form of brand water, the packing is just a cafe! And a snow.
There is a storage camera, breakfast has not been used.
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