Explore honest ratings and real traveler reviews to help you find the perfect stay.
9.1/10
Great
AAlbi LisboaImportant Considerations for Travelers:
- If you book a room with breakfast included and have an early flight on your departure day, consider purchasing breakfast separately. The hotel does not offer a refund for unused breakfasts, and in my case, they neither refunded nor provided any form of compensation. This policy, though minor for the hotel, can leave a negative impression, as a small gesture of goodwill would go a long way in enhancing guest satisfaction.
- The hotel does not provide bathrobes, which may be inconvenient for guests accustomed to using them after a shower.
- Nighttime temperatures can be quite low, so it is advisable to turn on the air conditioning in advance to ensure a comfortable sleep.
- The rooms are compact, making this hotel a better fit for solo travelers rather than couples or families.
- While it is rated as a four-star property, the breakfast selection is quite simple and limited. Guests can expect pastries, a small assortment of sliced meats and cheeses (1-2 types each), yogurt, toppings, scrambled eggs, ciabatta, a modest selection of sliced fruit, juice, and some alcoholic beverages.
Hotel Perk:
- Unlimited coffee is available in the lounge, which is a nice bonus for guests.
- The hotel is situated in a district neighboring the city center, offering convenient access. Guests can reach the embankment and historic center within a short walk.
- Upon my arrival on the first night of check-in, I received a welcome kit that included complimentary access to the in-room bar. I’ve attached a photo of the bar below for reference.
Hotel near Baixa, Lisbon 10.8% of visitors choose this area
Price per night from:CAD 222
9.1/10
Great
AAnonymous UserStaff are all very friendly and helpful. Rooms are clean. Breakfast is surprisingly good with a very reasonable price. Location is good. Rooms face street but the noise is not bad after midnight when the traffic is minimal.
Hotel near Baixa, Lisbon 10.8% of visitors choose this area
Price per night from:CAD 177
9.0/10
Great
AAnonymous UserThe room and hotel itself are very clean, modern and easy to spend. Cospa is also very good, such as shampoo conditioner body soap, free water, tea and coffee.
However, there is a problem with the service. There was a leak from the air conditioner around the night, and I contacted him through whatsapp, but it took an hour to reply. He offered to change the room, but I refused for the time being because it was midnight. However, there was no follow-up contact or confirmation of leaks. There was no support or help.
The new towel is self-service, but I used it to wipe the leak, so when I went to get a new one the next day, there was only one, the floor of the room was clinging to feces, etc. The room was very clean and comfortable, so the response when the service and problems occurred was very uncomfortable.
There is no front desk, so it can't be helped, but I think that the response should be solid when the problem occurs. I will never stay at this hotel chain again.
Hotel near Baixa, Lisbon 10.8% of visitors choose this area
Price per night from:CAD 128
8.9/10
Very Good
GGuest UserWe had a pleasant stay at Masa Hotel spa combo grande collection .The breakfast was really nice and great way to start your day, and the amenities were excellent — guests can use the spa, gym, sauna, and bath facilities, which made the stay more enjoyable. Although the location is a bit far from some of the main attractions, it is still reasonably convenient since they can be easily reached by metro.
Cleaning was generally okay, but the shower drain in our room was not working very well, which was a bit inconvenient.
Hotel near Entrecampos, Lisbon 1.4% of visitors choose this area
Price per night from:CAD 129
8.9/10
Very Good
GGuest UserThis is a very cost-effective hotel in Lisbon. It is the best and most convenient choice for family travel. It has a refrigerator, an induction cooker, pots and pans, and even red wine glasses. This is really surprising. The decoration of the hotel is very high-quality, and every waiter is enthusiastic. A handsome guy at the front desk even shared the snacks he bought with us, which was really heartwarming! I stay here with my family every year.
GGuest UserThe hotel was nice and clean but the furniture and interiors seemed a bit old. The location was near the airport but a bit far from the city centre. I liked the amenities but they didn't have tissues for hand and face, only toilet paper mother than the noise of occasional airplanes the building and the surroundings were quiet. The only problem we had was that we were not given the code to the apartment building and the reception desk was located inside. Fortunately a guest came and opened it for us before we had to contact the owner.
AAihechadeyangguangmaoThe location of the hotel is excellent and the facilities are very good. But the service is really bad. First, the friend's room can't be done. Find the service staff to wait for a long time! It is very troublesome to check in.
Hotel near Baixa, Lisbon 10.8% of visitors choose this area
Price per night from:CAD 175
8.1/10
Very Good
GGuest UserThe room is spacious. Clean and has good amenities. It smelled bad inside the elevator all the time. The lobby isn't very present with dirty floors. Breakfast was average. The location was good for me, but a few metro stops away from the touristy spots. But it's a safe location w plenty of other hotel chains, office buildings and restaurants.
WWariyukiI won’t recommend this apartment though it is only less than 10 mins walk from the Martim Moniz metro station and the city centre.
The apartment is located at the back alley of some old buildings. There were a lot of homeless people and wanderers at both ends of the alleys. The most unacceptable thing was that the alley was stinky with the very bad smell of urine and garbage. Since the apartment is inside the alley that car cannot go inside, even we took Uber, we still need to walk 2-min from either end of the alley to the apartment.
Unfortunately we were assigned with a room on the ground level of the 4-storey apartment. To be exact, the room was slightly below ground level, meaning that we could see the feet of the people walking on the street through the 2 windows of our room. It was also a bit noisy when people talked on the street, parked their bicycle right at the windows of our room. Obviously we couldn’t open our windows or curtains, meaning that it was like staying in a room without windows. We have asked for a change of room. Since we were staying there for 7 nights, we also didn’t mind to change for only a few nights in the middle of the stay, however we were not provided with any option to change our room even though we booked this apartment 4 MONTHS ago (not the last minute customers).
Besides, the sound proofing of the apartment was bad. We could hear everyone talking outside. Since it’s the ground floor unit, there were more people passing by and going up to different floors and in and out the building, all sounds were quite annoying especially during the late night. Among the 7 nights, there were also 2 nights having some sorts of alarm in the mid nights for over 30 minutes. All these issues were very disturbing too.
Adding to it, the bed and pillows of the apartment were too hard and not comfortable to us. We didn’t have any good sleep unfortunately.
Nevertheless the interior of the apartment was fine, spacious and clean. Decoration was modern, daily house-keeping was also fine. There were aircon, washer and dryer, a basic coffee filter machines but not Nespresso coffee machine.
Hotel near Baixa, Lisbon 10.8% of visitors choose this area
Price per night from:CAD 139
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For 4 star hotels in Lisbon, the average price on weekdays is CAD 447, and the average price on weekends (Friday–Saturday) is CAD 466.