Hotels near Sebastopol Arya Mandir, Mauritius

Bad Chevk-in routine It is a very modern hotel too bad the staff and the hotel’s policies are not modern. The hotel is isolated in an area away from facilities. You need transportation to get to a small mall or to the beach. The hotel does run a limited shuttle to the mall and beach. We arrived at the hotel from the Mauritius cruise port at 11:30am. At the front desk they said the rooms will not be assigned until 3pm and we should just sit down until 3 pm. Never asked our names. I said we are Holiday Inn members - didn’t matter - rooms will be assigned at 3pm. However a couple we knew arrived at 12:30pm and were given a room immediately. They did not know why. We also watched numerous people check out while we waited. The 3 pm assignment had nothing to do with the rooms being ready. Rooms are not assigned until 3 pm. By 3 pm there were over 40 people waiting for rooms. Some people decided to go to the mall. Can you imagine 40 people waiting until 3 pm for a bell to ring signaling the rooms are now available. I envisioned a mad rush to get in line for a room. Disgusted I asked for a manager. When I explained to Cecilia that we were waiting since 1130 for a room AND we are HIG members. Cecilia said they have a routine. I asked “isn’t it better to assign rooms as they become available rather than wait until 3 pm to assign all the rooms” She reiterated that they have a routine. So at 3 pm now people are alll lined up to obtain their room assignments. It will take well over an hour to assign the rooms. At 5:30 pm people were still on line to check in. The hotel’s routine is not good for customer satisfaction.

We stayed two nights at Ocean Creeks Hotel, paying Rs39,000 for an all-inclusive package, and it was not worth it. At check-in, there was no bedsheet on the bunk bed. Towels smelled bad, and the bed mattress was broken on one side. Saturday morning, a loud blower disrupted breakfast, and our room wasn’t cleaned by 3 PM. The hotel was noisy and overcrowded due to day pass clients, ruining the relaxing atmosphere. We asked for hot chocolate at the bar twice, but only the manager, Brian, eventually got it for us. Poor selection of cocktails in the all inclusive selection. In the afternoon, there was no electricity or air conditioning in our room. Additionally, the minibar wasn’t refilled, and we had to ask reception. After all these issues, we decided to check out early at 9 AM on Sunday and skip the inclusive lunch as we had a bad night. We asked the supervisor if they could deduct the lunch from our Rs3,000 checkout bill. To our surprise, they only offered a Rs1,000 deduction, which we refused. We paid the full amount and left feeling frustrated and confused about how lightly our complaints were taken. The poor management and service make this hotel a definite no-go. We do not recommend it and won’t be coming back.

Overall, it is a very good hotel. The suite has 2 single beds and 1 double bed. It is no problem for a family of four, and there is no additional charge for 2 children under 16 years old in this room type, including breakfast, but breakfast is not included. It's too suitable for East Asian tastes. Dinner is a little better, just a little bit. We lost a child's schoolbag at the airport in Mauritius, and there were valuables inside. We thought we couldn't find it, but the Intercontinental front desk guy helped us contact the airport police station, and the schoolbag was recovered, which was very NICE. It was a bit unpleasant to check out later. More than a thousand euros were deducted from me. After negotiation, it was refunded to my account after returning to China. Overall, it was perfect. Ctrip officials were also very helpful!

I don't recommend the hotel, the swimming pools both are dirty lots of insects in the water, the jacuzzi cold water n dirty too. One can hear lots of noises at night if you are lucky you won't get those rooms it looks like mauritians who get those noisy room as at night you can hear the noise of air con or pump water machine. If you take some dried grapes after breakfast to eat in the terrace you will be told not to take where as I have seen other guests took plate of food. They don't give tea or coffee in the bedrooms but just kettle n cups. The only good thing is the room is clean but they won't clean it everyday. They put very few food for breakfast one can count 15 pieces on the plate and when finished they will replenished it. I didn't feel comfortable during my stay as while I eat my breakfast I can feel them monitoring me. The pictures of the pools have deceived me and my family. More customer service are needed in this place too. The only person who helped me was sanjeev for lifting my luggage when I came to the rooms. I did ask if they serve food at night they said no but I saw guests eating at night and every night I have to take my parents to eat in restaurants which is far from the beach. They do give shuttle car but on some hours and I had to take taxi sometimes.

I had a lovely stay at the Veranda Tamarin - the resort, decor, facilities and layout exceeded my expectations. The all inclusive package was very good value for money although it would have been better if there was a wrist band which signified to staff that guests were all inclusive so that we didn't have to continually sign for every drink. At weekends the music and partying from the beach was loud as the property is very nearby and obviously the resort can't control the volume of this however the bar music was also loud and could maybe have stopped at midnight rather than 2am. The restaurant and bar staff were all very friendly and helpful. On the all inclusive package you were able to eat with a subsidy in the a la carte restaurant which was good and you also got money off trips booked through the hotel which was also good value. The spa treatment (massage) I had was disappointing and also overpriced in my view.

The southern hotel is very elegant, the room in the camphor is very comfortable, and the spacing between the villas is very wide and feels very good. The hotel environment is also good, breakfast is delicious. After three days of stay, the waiter sent chocolate every night. On the last day, knocking on the door knocked like an exaggeration. In the bathroom, I was scared to death. My husband was on the balcony. He didn’t hear it outside. I didn’t have it afterwards. Complaint, think about it. The overall stay of the hotel feels good. However, there are not many water projects, and the hotel may not have much activity.

The hotel was not what i expected from a 5 star. I believe that they are going to do renovations this year. I had half board and wanted to upgrade to all inclusive but they don’t offer all inclusive had I known this before, I wouldn’t have book at this hotel. So full board was and extra Rs8000 and you could only have 2 glasses of wine or two beers included. I can’t understand how the hotel can’t see that this encourages guests to purchase alcohol outside of the hotel. Anyways the bar staff were exceptional in making you feel welcome and really spoilt my daughter for her birthday. One in particular named Sahil. This guy is truly a diamond in the rough. Our time at the hotel was rainy weather but we still enjoyed it with people like Sahil around. Thank you!

The hotel has a good environment and facilities, but the service details need to be improved. There is a hot water bottle, but there is a lot of scale inside. I don't dare to use it. I usually care about drinking water. There is a water quality test pen for Xiaomi. The hotel has about 200 impurities in tap water and 150 bottles of water. If you care about bringing a kettle. Breakfast and dinner are good, but the dinner men have to wear long pants, the first time I don’t know, hehe.

Located in the southern Taihao Hotel, we stayed for three days to set a package for breakfast and dinner! First of all, the hotel environment, the overall white, people feel very comfortable, and there is a river in the hotel, in the evening there are singers singing and rowing in the bed, the scenery is pleasant, the overall environment is still very comfortable. Next, let's say that the service is not very satisfactory~ The reception service at the beginning made us sit down and drink the drink check in. It is quite good, but it will not work later. First, the extra bed was not added until the evening. Later, it was reminded for a long time before the room card was broken. It was repeated three times before it was done. The children's slippers and scissors were added to the third day when they left. The overall service feels. I can't reach it, I don't know if it is the reason for the full house! The dinner was said to be available in the other three restaurants, and the results were not available. However, it is good to not pick up the gold. Once it was completely packaged in the restaurant, there was a lot of cash inside. Later, I was told that I was at the front desk and I was sent back. This is worthy of praise. Finally, talk about hygiene. After washing the kettle in the room, there is still a lot of garbage coming out. I thought it was a problem with water quality. After drinking it for two days, I found a filter inside. The filter is full of rubbish, really too Disgusting, it seems that the kettle should be used after washing. The beachside water facilities in the hotel are free to rent, the coastline is very long, there are two large reefs on it, the water quality is good, it is still very fun. The hotel is close to the dolphins, so it’s an advantage at 8:30 in the morning!