Hotels near Cda. Mauro Zamora, Mexico City

The room is relatively new and spacious. The bathroom is relatively simple and the towels are of poor quality. The most unacceptable thing is the pillow. I have never slept in something so uncomfortable! The service staff are very nice and enthusiastic. The breakfast included in the hotel is basically nothing except fruit and cheese. You still need to buy eggs and toast yourself. I booked it purely for a business trip and the price was acceptable during the exhibition.

This is a modern designed hotel where the decor is in good condition and common areas and rooms are clean. The rooms have floor to ceiling windows and there is a large walk in shower, which I like. There is even a small fridge in the room which is whisper quiet. As the Hilton Garden is connected to a Doubletree (the share the same driveway) the hotel is full service, including room service, which was prompt and the food hot and wine from the Doubletree’s collection. There are numerous restaurant options just down the hill. Of course, you will then need to walk back up the hill at altitude! There is a large and pleasant breakfast area on the lower level and snacks can be purchased in the lobby. The only negative during my stay was a TV which was virtually unwatchable. After about ten minutes that picture became pixilated and the sound intermittent. It did not appear to be the feed, but my particular monitor. The front desk said they did send a technician to repair it, but I never saw any improvement. So, I could only watch by turning it off, waiting a few minutes and turning back on. That would buy me another few minutes of viewing time. Anyway, although the guide said there was CNN in English, there was not. Only Fox (which I could not watch for more than a minute anyway 😊) or the BBC, which repeats itself hourly it seems. Aside from the TV, which I suspect is a one off, I will return.

I stayed for 10 nights simply to get work done quietly without any distractions (as an experiment in a burst of productivity). It worked out marvelously. Knowing I was committing to stay in the room and on the hotel grounds basically the whole time I took a lot of care in finding the perfect place. I didn't need a fun touristy location (the opposite) and therefore focused on Santa Fe. Among the hotels in the area I considered the Westin (I love their beds) and the JW Marriott, a chain I've enjoyed in various cities. Also the Camino Real and the other Hiltons in the area. I am so glad I chose the Doubletree! The main reason was the room -- which was huge and perfect for my project. I had a separate large space just for work (with a table and a TV that I could hook up to my computer as a large-screen monitor with an HDMI cable). The unexpected bonus was the view from the room: spectacular from the floor- to-ceiling windows (high ceilings too!). With gorgeous storms during the rainy season. What I didn't realize was that the DT is up on a hill so it's positioned above the other hotels. (They do themselves a disservice by numbering their floors as they do. I was on the ”7th floor” but in reality it was the 12th floor since they have a bunch of lower floors with no numbers used for gyms and lobbies and such.) Bed and pillows hit the spot (not the best ever but I slept fine). Air conditioning was quiet and worked perfectly. One odd thing I've seen in other hotels too was a couple sensors on the ceiling, one of which flashed brightly intermittently all night. Why? I had climb up and cover it up with a hat as I'm sensitive to lights while sleeping. Dumb design. Another was some kind of motion sensor ... I never figured out what that was all about but it only flipped on when you walked around so it wasn't a big deal). The breakfast buffet was fine -- I had mostly the fresh fruit spread with yogurt and granola. The gym was also perfect for what I needed -- a treadmill, some free weights, and a yoga mat with almost nobody else ever there (including plenty of terrace areas which I used to work out with an app). There's a nice pool and a spa with massages. The lobby restaurant was exactly what I expected -- not a great restaurant but I ate there happily most nights and walked to Shu, an upscale Japanese restaurant inside the hotel (but with a separate entrance) the other nights. I don't recommend Shu as it was overpriced and felt like a nightclub. The building is well designed with its sister hotel the Garden Inn next door. Nice airy lobby with breezes and high ceiling. Complimentary fast printers in the lobby was a surprisingly generous touch. Walking distance to a fancy mall (Samara) where I got supplies and some snacks and bottles of water. Friendly staff. They accommodated my request for a small refrigerator and over time they remembered my preferences at the restaurant, which was appreciated (gracias Ariel in the morning and Mauricio

Este no es un Hotel, es un Motel, queda en un barrio conocido por haber mucha prostitución, entraban y salían parejas que solo se quedaban “el rato” me parece irresponsable que ofrezcan este lugar como hotel “familiar” pague 2 noches y preferí perder lo que pagué en lugar de quedarme un hotel en la mitad de un barro horrible!! Claramente perdí lo que pague porque ya las políticas de reembolso no me aplicaban… Jamás lo recomiendo, pésima experiencia!

The stay at Mexico MX Reforma was nice due to it is well located close to the key places to visit. I'd recommend to request to stay in the rooms from the 2nd floor and onwards. Thanks Joel for being so kind and for helping me a lot during the stay. I will stay here back again

The hotel is very good, convenient transportation, suitable for reunion with family! The hotel is very good, convenient transportation, suitable for reunion with family! The hotel is very good, convenient transportation, suitable for reunion with family! The hotel is very good, convenient transportation, suitable for reunion with family! The hotel is very good, convenient transportation, suitable for reunion with family! The hotel is very good, convenient transportation, suitable for reunion with family! The hotel is very good, convenient transportation, suitable for reunion with family! The hotel is very good, convenient transportation, suitable for reunion with family!

It's the third time at that hotel, we will keep staying there as the price is quite fair, the location is just great, close to the main bus station, downtown and the main touristic sites. What we like the most of this hotel is the staff, want to mention Javier and Juan Carlos as they are between reception, bellboys and butlers, they are always helpful. Stephany from the front desk was very kind and enthusiastic. Guess they are short staffed withing the housekeeping department as the maintenance people were doing their job... Something simple from taking coffee to a room or even been a bellboy. Just hope they give them an extra for doing other things. Raymundo and Florentino from maintenance were helping us and we appreciate them taking some time to do so. I would rate this quite good, but we had a deception we never had before in this hotel... Our first room was never cleaned or anything when we came back to rest, they changed us to a different one, which we do thank, but housekeeping does need to be on point, details, basics and their checklist has always to be a priority. Also on the night of the 17th something was going on that other guests just made too much noise, till 3-4am, as we woke up many time and couldn't rest... If you read the document which you sign, part of the rules and policies are to please respect other night time, they need to work on this hard. The security guy, which works a lot compared to the normal 8-12hrs is just nuts, he was kind to help us move around and hopefully the security company which they work for see the long hours and good job they provide to this hotel. From the rest there is nothing to complaint about, the overall experience was good, could have been great. Thank you guys once again. Hope to visit you soon!

Stayed 7 nights with my partner at this wonderful hotel, which is centrally located (10 minute walk to the main Zocalo square with lots of shopping nearby) and has a very good bar/restaurant on-site. The rooms are new with firm beds, thick towels and linens, a hot shower, daily maid service, a medium-sized safe that can hold a tablet, good climate control, and a Nespresso coffee machine. A filtered water dispenser to refill water bottles is quite the advantage in the lobby. The gym on the 2nd floor is modern with very usable equipment, and is located next to an outdoor terrace. The breakfast buffet was very good with several choices. Antonio and Nayla provided excellent customer service during breakfast, and Antonio also alerted me to breakfast options that were healthier for my sensitive stomach. The lobby staff were very friendly and helpful. Overall, I rate this hotel an 8 or 9 out of 10 and would definitely stay here again. That being said, I would like to offer some suggestions to Novotel to make the hotel room a bit better for travelers. This new, minimal hotel room concept means that there are no dresser drawers for storing clothing, and there’s only one spot in the hanging metal “closet” for storing one suitcase - the other person must put their suitcase on the floor . One must live out of their suitcase during the entire stay, which is very annoying. This can easily be remedied by having more hangers (10 instead of 5?) in the closet, and having one or two folding luggage racks available. Also, another side table is needed beside the bed, since there’s only one. The person sleeping on the left side of the bed must put their water, glasses, phone, etc. on the floor, since there’s no side table, or place their items far away on the desk. Also, the thick towels keep falling off the three very lame wooden towel “knobs”. These knobs need to be replaced or extended outward in order to be able to hold a load. I would hang up my wet towel and it would immediately fall onto the floor. We fought with this the entire week. The hotel would save a lot of money by not having to wash towels every day that have fallen onto the floor. Additionally, perhaps for an upcharge, a small refrigerator could be placed in the room. These minor issues did not affect our overall satisfaction of this hotel.

The bell boy service is really embarazing, they want to help and touch the luggage 5 Meters before your final destination. Nevertheless in the critical points, is not possible to find one of them. They are every time in other places or occupied talking with other bell boys.