Mountain View Hotels in Cairns

The hotel facilities are a bit dated, but it wins on brand and location, right next to the pier. Boarding boats, jet skis, and the Nautilus helicopter 🚁 are all within walking distance, and the night market is also very close. We checked in with three people, and the front desk said that a 15-year-old child would be charged extra for an additional bed. However, the front desk only collected the money and didn't inform housekeeping to add extra slippers and towels. The service awareness needs improvement. When the extra bed was added, the housekeeper moved the main bed in the room, revealing a dirty carpet underneath that hadn't been cleaned in a while. I have to criticize the hotel for this. Neither of these issues should be mistakes made by a Hilton brand.

Reasonable price for a wonderful service Highly recommend everyone to stay in Heritage Cairns. The staff was responsive to our night arrival and everything was pretty smooth. The rooms were clean and the WiFi connection is stable too. The staff kindly arranged a suitable room for my mum who was not good at walking. Moreover, the staff let us use the shower room with towel and amenities even we had already checked out that day. Many thanks for their hospitality!

I stayed during my child's spring break. First of all, you should not mistake it for understanding that this is not a hotel, but an apartment. It's a very nice place if you can prepare your own things and buy them as needed. Good access to Cairns shopping centers and major facilities, no problem with rental car parking spaces, the pool is only for guests, so you can use it almost for charter, and you can use the veranda freely. Above all, I liked the owner's friendly greeting and wanted to stay more. We booked from the day before arrival because the flight from Japan was early in the morning, but we were able to tell us how to enter the room in advance by email, so we took a shower and rested and played well from the afternoon I was able to! What I'm glad I brought with me was body soap and soft tissue, and what I wanted was a tephron-processed frying pan? I can't think of anything in particular ... Basically, you can buy anything at the supermarket or the object shop opposite! Have a nice trip!

The hotel is right next to the station, it is very convenient to travel, there is a hospital opposite. The facilities here are very complete, especially for the cooking, oil, salt, vinegar and other seasonings, which are very user-friendly.

Great hotel at a great price. Big, clean room with a lovely balcony overlooking the pool and garden. The pool was also great and refreshing. Walking distance to all restaurants and major shops. They make good coffee in the hotel bar too! They don’t clean your room for stays of less than 7 nights, but we were able to get clean towels daily if we wanted them. Friendly staff and overall a great home for us while we visited Cairns!

The hotel room is large, the indoor facilities are complete, very close to the sea, although there is no beach, but you can take morning exercises along the coast. The city of Cairns is small and there are not many people, but every morning, many people who run in the morning on the beach will feel that their life is very pleasant. The hotel is not too far from the duty-free shops in the city center, and shopping is quite convenient. The service staff of the hotel was very good. We didn't arrive at the hotel when we arrived at the hotel, but we found us with a vacancy and gave us instant noodles for breakfast. It was very considerate. Overall praise!

The facilities are too poor. I live on the first floor and found that the blinds were not closed tightly at night, so all the light leaked in. The lights in the yard were so bright that I couldn't sleep all night.

The only regrettable hotel in Australia and New Zealand. Let me talk about the advantages firstly: it is close to the beach, only a few minutes walk, you can walk, no beach, and the sea water is cloudy. Walk to the city center for about half an hour and there are buses. Besides the disadvantages: the hotel is old, the Wi-Fi signal is often not available, the room is crammed, the kitchen operation table is next to the bed, and you have to be very careful when washing. There was also a striking warning-1,000 fines for triggering a smoke alarm. The swimming pool downstairs was completely unused, with leaves and unknown objects floating in it. The most frustrating thing is that the ants on the wall are all in the tea cup after returning for a while. At night I crawled into my neck! Will not go again.

The room here was good but we decided quite quickly to leave as the regular clientele were getting noisier and it was only 4pm.There were a lot of people loitering and apparently they were asked to leave by management. Also had a family member who had booked a room only to be told his room had an issue with the plumbing and it was suggested he sleep in our room, we should have left then in retrospect not 1 1/2 later