Featured facilities: Hiking, Horse riding, Parking
Amazing
113 reviews
9.5/10
1 night
From TRY 8,650
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9.3/10
Great
XXiangxishidahaiI've been to Banff many times before, but always stayed at the Fairmont Banff Springs Hotel. This time, my family and I decided to revisit on a whim. Since the Fairmont was fully booked every day, we had to choose another hotel. I saw the Moose Hotel on Ctrip, with its underground parking and rooftop hot springs, and immediately booked a two-night stay.
Upon arrival, we found the hotel to be right on the main street in the town center, which was super convenient for shopping. You can indeed drive directly into the underground parking garage and take the elevator straight up to all floors. After dinner, we enjoyed a free hydromassage in the rooftop hot springs and massage pool, washing away the fatigue from several days of driving. The hotel also provides three days of free bus passes for guests to visit nearby attractions.
Our room was well-equipped. There was a kettle provided, and the water pressure for the shower was excellent, making for a very refreshing experience.
AAnonymous UserWe had a great time at Canoe. The staff were super friendly and helpful. The rooms were spacious and bed was comfortable. Soaking in the hot tubs were a great way to relax after a long day. It was easy to find parking (at least during the winter when we went) and a multi-day bus pass is provided if you don’t want to drive or walk to downtown Banff. Only complaint is that the heater/AC unit is below the window and the air would hit the occupants of the bed closest to it. We worked about it by blocking the air with a chair.
GGuest UserOverall pretty good, underground parking was rough with little space an terrible parkers. Unfortunately there’s nothing the hotel could do about people’s driving skills. I would recommend this hotel but get back early and walk if you can if you’d like to have a spot for your vehicle.
AAnjingTracySurprising cabin, we had a pleasant 2 nights here. The room was clean and tidy, the kitchen and living room were together, the bedroom was bigger than expected, and the bedding was very comfortable. There is heating, the fireplace can also be used, we asked the staff to help us make the fire. There are microwave ovens and induction cookers, simple kitchen utensils, we went to the supermarket to buy ingredients and made dinner by ourselves. In the evening, there was a deer eating grass on the lawn downstairs. The hotel has its own soup pool, which is very small, we are too tired to go soak. The staff is very welcoming and the old-fashioned door lock is not very easy to use.
JJoseph Eduard Larano IIIWe had an incredible stay at Tunnel Mountain Resort in Banff. From the moment we checked in, the staff were welcoming, friendly, and genuinely eager to make our experience memorable. The property itself feels tucked away in the trees, offering peace and quiet while still being just a few minutes from downtown Banff.
The room was spacious, clean, and cozy, with a rustic mountain vibe that fit perfectly with the surroundings. I especially loved the fireplace—it made evenings feel warm and relaxing after a day of exploring. The kitchenette was well-equipped, which was a nice bonus for preparing meals.
The views from the resort are stunning. Waking up to the fresh mountain air and seeing the Rockies right outside my window was unforgettable. On-site amenities like the hot tub and pool added to the experience, especially after long hikes.
What stood out most was the balance between comfort and nature. It felt like having a private cabin in the mountains but with all the convenience of a resort.
I’d highly recommend Tunnel Mountain Resort for couples, families, or anyone wanting a true Banff escape. It’s the perfect mix of relaxation, comfort, and breathtaking scenery—I’m already looking forward to coming back!
GGuest UserExcellent location in Banff! Near stores and restaurants with awesome views around. Very friendly staff too.
The room itself was quite clean except that as soon as we entered, there were flies including fruit flies… Other than that, the room was big and warm. It had a keep safe too.
The washroom was quite small, it was hard to close the door but it worked out.
HHeather M.G.Lovely hotel with spacious rooms. Staff were very accommodating. Love the ambiance with the log cabin features. Close to eateries. Fair work to downtown shops but problem solved they gave us a 3 day bus pass.
SShitouyyThe rooms are well-spaced, and while each space isn't large, it's more than adequate. Even if you stay for more than a day, they won't come in to clean the apartment, but upon arrival, it was very clean. It's a cozy and comfortable little apartment, and I highly recommend it.