Featured facilities: Business center, Gym, Parking
Great
116 reviews
9.1/10
1 night
From BRL 1,330
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9.0/10
Great
JJoseph Eduard Larano IIIWe had an incredible stay at Tunnel Mountain Resort in Banff. From the moment we checked in, the staff were welcoming, friendly, and genuinely eager to make our experience memorable. The property itself feels tucked away in the trees, offering peace and quiet while still being just a few minutes from downtown Banff.
The room was spacious, clean, and cozy, with a rustic mountain vibe that fit perfectly with the surroundings. I especially loved the fireplace—it made evenings feel warm and relaxing after a day of exploring. The kitchenette was well-equipped, which was a nice bonus for preparing meals.
The views from the resort are stunning. Waking up to the fresh mountain air and seeing the Rockies right outside my window was unforgettable. On-site amenities like the hot tub and pool added to the experience, especially after long hikes.
What stood out most was the balance between comfort and nature. It felt like having a private cabin in the mountains but with all the convenience of a resort.
I’d highly recommend Tunnel Mountain Resort for couples, families, or anyone wanting a true Banff escape. It’s the perfect mix of relaxation, comfort, and breathtaking scenery—I’m already looking forward to coming back!
3321_TiffanyGreat location, just a 3-5 minute walk to the Goose, Bird and Lemon store. However, I don't feel Banff is very safe these days. Be careful of thieves – I was followed by a group of strange kids all the way to the hotel entrance.
GGuest UserI was a little worried because it was a motel, but it was very clean and comfortable.
The room was warm and suited Banff, and the bathroom was clean. I usually bring my own shampoo, but I tried this one, which seems to be a Rocky Mountain brand, and was surprised how well it worked on my hair!
There were plenty of cups, but no cutlery, so people who eat in their rooms will need to bring their own.
AAnonymous UserStayed for a short weekend trip in Nov. We got a nice corner room on the third floor with 1 king bed and it was really cozy and comfortable with a mountain view. Unfortunately, the hot tub was closed at that time for maintenance (?). Overall, I would highly recommend it.
GGuest UserThe room was really clean and the bed was comfortable. Wasn’t happy about the Spa as the sauna was not hot enough and the dial to increase the temperature didn’t work. The whirlpool was a nice temperature. The restaurant at the hotel was giving smaller portions but charging high prices. I ordered a large salad for dinner and got something comparable to a small salad. The waiter was impatient as he wanted to run over with the payment machine as soon as I had finished my salad and tea.
GGuest UserThe front desk was very accommodating and approachable. They were organized as there are lists of what we can do and how we can go there. There’s also a free shuttle we could use so accessing public transport was not a problem. However, when we went in the hotel room there was some trash left in the trash can. It’s not much of a problem but it kind of reflects to their housekeeping system in a way. Generally, it was clean. Another concern was that they told us we will receive the security deposit after 5-10 days but we weren’t able to get it. I’ll try to contact them about it but they told us before we left that it was already processed (this was December 18) and until now (December 26) we are still waiting.
GGuest UserWe did a little staycation in Banff from Calgary and overall had a great time.
The cave pool was a big hit, but just a heads up that it’s not really a “swimming pool.” It’s more like a large cave-style hot tub. It’s shallow, and the water is fairly hot, so the kids couldn’t really swim or put their faces under the water. The cave setup is very cool though, and the adults really enjoyed it for relaxing. The dry sauna was also great.
We stayed in a suite with two double beds, plus a living area with a sofa bed, a dining area, and a kitchenette. We were happy with the layout. The suite was clean, but it is definitely dated.
One downside was the TVs. I know you don’t go to Banff to sit and watch TV, but it would be nice if they updated to smart TVs. If you’re traveling with kids, I’d suggest bringing a Fire Stick or Chromecast. Even an HDMI cable to connect a laptop would work, but make sure you download movies ahead of time because the Wi-Fi in our area was pretty spotty and the kids kept losing connection.
The front desk staff were fantastic. Friendly, helpful, and efficient. They made parking easy, provided bus passes, and explained local info without us having to ask a bunch of questions.
We’d stay here again, and next time we’ll definitely bring something for the TV so we can do an easy movie night after a busy day.
RrohitsharingThe room size was small and needed better planning on interior arrangements. Same goes for the bathroom. The room could have been better lit … dark gives gloomy impression and as if there’s something being hidden (like the floor carpet which we felt needed a better cleaning). The reception service is outstanding and people there are very helpful. They also have a fitness club and spa. The parking is in the basement and is easy. They also give complimentary bus tickets for those who want to explore places on bus. We didn’t need it as we had our own car.
GGuest UserGreat value for money. Easy stroll to ski bus stop and the town centre, but a quiet, secluded location. Our room was very clean and spacious. Coffee and tea making, plus fridge, tv etc... were fine and a microwave was available in the hallway. The room was warm, however difficult to control the room temp and unfortunately an air con vent was always on and not controllable. Therefore a background noise all the time. The decor was also a little dated. However, the staff were all friendly and helpful and the next door hotel provided a smart pool and sauna area, as well as a great restaurant for breakfasts. Overall a good experience and would definitely consider staying again.
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What is the average rate for 3 star hotels in Banff?
For 3 star hotels in Banff, the average price on weekdays is BRL 2,687, and the average price on weekends (Friday–Saturday) is BRL 2,774.