Featured facilities: Business center, Gym, Parking
Great
116 reviews
9.1/10
1 night
From €209
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9.0/10
Great
JJoseph Eduard Larano IIIWe had an incredible stay at Tunnel Mountain Resort in Banff. From the moment we checked in, the staff were welcoming, friendly, and genuinely eager to make our experience memorable. The property itself feels tucked away in the trees, offering peace and quiet while still being just a few minutes from downtown Banff.
The room was spacious, clean, and cozy, with a rustic mountain vibe that fit perfectly with the surroundings. I especially loved the fireplace—it made evenings feel warm and relaxing after a day of exploring. The kitchenette was well-equipped, which was a nice bonus for preparing meals.
The views from the resort are stunning. Waking up to the fresh mountain air and seeing the Rockies right outside my window was unforgettable. On-site amenities like the hot tub and pool added to the experience, especially after long hikes.
What stood out most was the balance between comfort and nature. It felt like having a private cabin in the mountains but with all the convenience of a resort.
I’d highly recommend Tunnel Mountain Resort for couples, families, or anyone wanting a true Banff escape. It’s the perfect mix of relaxation, comfort, and breathtaking scenery—I’m already looking forward to coming back!
GGuest UserExcellent location in Banff! Near stores and restaurants with awesome views around. Very friendly staff too.
The room itself was quite clean except that as soon as we entered, there were flies including fruit flies… Other than that, the room was big and warm. It had a keep safe too.
The washroom was quite small, it was hard to close the door but it worked out.
GGuest UserI was a little worried because it was a motel, but it was very clean and comfortable.
The room was warm and suited Banff, and the bathroom was clean. I usually bring my own shampoo, but I tried this one, which seems to be a Rocky Mountain brand, and was surprised how well it worked on my hair!
There were plenty of cups, but no cutlery, so people who eat in their rooms will need to bring their own.
AAnonymous UserStayed for a short weekend trip in Nov. We got a nice corner room on the third floor with 1 king bed and it was really cozy and comfortable with a mountain view. Unfortunately, the hot tub was closed at that time for maintenance (?). Overall, I would highly recommend it.
GGuest UserThe front desk was very accommodating and approachable. They were organized as there are lists of what we can do and how we can go there. There’s also a free shuttle we could use so accessing public transport was not a problem. However, when we went in the hotel room there was some trash left in the trash can. It’s not much of a problem but it kind of reflects to their housekeeping system in a way. Generally, it was clean. Another concern was that they told us we will receive the security deposit after 5-10 days but we weren’t able to get it. I’ll try to contact them about it but they told us before we left that it was already processed (this was December 18) and until now (December 26) we are still waiting.
GGuest UserWe did a little staycation in Banff from Calgary and overall had a great time.
The cave pool was a big hit, but just a heads up that it’s not really a “swimming pool.” It’s more like a large cave-style hot tub. It’s shallow, and the water is fairly hot, so the kids couldn’t really swim or put their faces under the water. The cave setup is very cool though, and the adults really enjoyed it for relaxing. The dry sauna was also great.
We stayed in a suite with two double beds, plus a living area with a sofa bed, a dining area, and a kitchenette. We were happy with the layout. The suite was clean, but it is definitely dated.
One downside was the TVs. I know you don’t go to Banff to sit and watch TV, but it would be nice if they updated to smart TVs. If you’re traveling with kids, I’d suggest bringing a Fire Stick or Chromecast. Even an HDMI cable to connect a laptop would work, but make sure you download movies ahead of time because the Wi-Fi in our area was pretty spotty and the kids kept losing connection.
The front desk staff were fantastic. Friendly, helpful, and efficient. They made parking easy, provided bus passes, and explained local info without us having to ask a bunch of questions.
We’d stay here again, and next time we’ll definitely bring something for the TV so we can do an easy movie night after a busy day.
HHeather M.G.Lovely hotel with spacious rooms. Staff were very accommodating. Love the ambiance with the log cabin features. Close to eateries. Fair work to downtown shops but problem solved they gave us a 3 day bus pass.
日日日旅行The big bed is big enough for two people to sleep in. If you need anything, the staff will bring it up very quickly and deal with it immediately. The location is just a little bit at the end of Banff Avenue. It takes ten minutes to walk to the 8X bus stop (in the central area). It is still convenient, but the price is much cheaper. I highly recommend it. The only thing is that there is no hot water kettle and no water will be provided. You have to buy water yourself, which takes ten minutes to go to the supermarket. There is a microwave and a hair dryer.
GGuest UserGreat value for money. Easy stroll to ski bus stop and the town centre, but a quiet, secluded location. Our room was very clean and spacious. Coffee and tea making, plus fridge, tv etc... were fine and a microwave was available in the hallway. The room was warm, however difficult to control the room temp and unfortunately an air con vent was always on and not controllable. Therefore a background noise all the time. The decor was also a little dated. However, the staff were all friendly and helpful and the next door hotel provided a smart pool and sauna area, as well as a great restaurant for breakfasts. Overall a good experience and would definitely consider staying again.
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What is the average rate for 3 star hotels in Banff?
For 3 star hotels in Banff, the average price on weekdays is €444, and the average price on weekends (Friday–Saturday) is €458.