3-Star Hotels in Banff

The double room was tiny, with no space for luggage, but then again, you wouldn't want to just stay cooped up indoors when visiting Banff. There's free, semi-covered parking, which is great for keeping out of the rain. The complimentary breakfast wasn't extensive but definitely filling enough. If you're staying for several days, there's a good chance your key card might stop working mid-stay. The hotel encourages guests to opt out of housekeeping, citing environmental protection, but the old perk of getting a coffee shop voucher for doing so is no longer available.

We had an incredible stay at Tunnel Mountain Resort in Banff. From the moment we checked in, the staff were welcoming, friendly, and genuinely eager to make our experience memorable. The property itself feels tucked away in the trees, offering peace and quiet while still being just a few minutes from downtown Banff. The room was spacious, clean, and cozy, with a rustic mountain vibe that fit perfectly with the surroundings. I especially loved the fireplace—it made evenings feel warm and relaxing after a day of exploring. The kitchenette was well-equipped, which was a nice bonus for preparing meals. The views from the resort are stunning. Waking up to the fresh mountain air and seeing the Rockies right outside my window was unforgettable. On-site amenities like the hot tub and pool added to the experience, especially after long hikes. What stood out most was the balance between comfort and nature. It felt like having a private cabin in the mountains but with all the convenience of a resort. I’d highly recommend Tunnel Mountain Resort for couples, families, or anyone wanting a true Banff escape. It’s the perfect mix of relaxation, comfort, and breathtaking scenery—I’m already looking forward to coming back!

The room was very clean and wonderfully warm when I visited in winter, with the heating on 24/7. It's right in the heart of Banff town center, making shopping and dining incredibly convenient. There's a parking lot next door, which is also where some airport shuttle pick-up/drop-off points are located. I was dropped off right at the hotel parking lot by my airport shuttle and picked up from the same spot for my return flight, which was super convenient.

On March 19th 2026 at noon, I called the hotel and spoke with a lady who seemed to be the manager. I told her that I couldn’t drive to Banff from Kamloops because of the road closure on Trans-Canada Highway 1 and Highway 93 due to the bad weather—heavy snow, a force majeure situation, Mother Nature herself! That lady didn’t want to cancel my reservation and give me a full refund. I asked her which road I should take, but she couldn’t answer. I had to take alternate roads to Jasper, Hinton, Evansvurg, Drayton Valley, Rocky Mountain House, Sundre, Cochrane, and finally arrived at the hotel around 2 a.m. That lady really should have not been working at the hotel.

Hotel is a bit far from town but it provides free town shuttle. We booked the balcony room hoping to get a better view. We have rooms with big trees in front. When asked if we can change rooms, he won’t change since it’s not booked direct. The balcony room has little heat as the heater is smaller and the room is colder.

This hotel is conveniently located directly across from the Banff High School Transit Hub, which is the starting point for buses to Lake Louise, Johnston Canyon, the Banff Gondola, and all the major ski resorts. Plus, it's just a short walk to Banff's main commercial area. The only downside is that the soundproofing in the rooms isn't great. However, this is a common issue with most hotels in Banff due to their wooden construction.

I stayed on the 2nd floor, and the view was absolutely beautiful with excellent facilities. The only thing to note is that you have to check-in at a different hotel.

The hot spring was so relaxing, and the hotel staff were really friendly and helpful. The hotel's location is great and the property itself is lovely. They even provide free bus tickets. The only minor drawback is that the soundproofing isn't the best.

The location was good, and it was fine for a solo male traveler. There was a cooking area where you could prepare meals, and basic seasonings were provided. Looking at the interior photos, there's even a separate room with a door where women slept together, which made it less inconvenient (though I didn't exclusively sleep in there myself, of course). If you're traveling alone to Banff, it's very cost-effective to buy groceries from the nearby IGA supermarket and cook your own meals, which many people do.

They need assigned parking, otherwise you might end up having to park aways a way from your room. Also the walk way to our unit and stairway was all covered with snow and ice. It would’ve been nice if it was all cleaned before we got there. We had to ask the front desk three times before anything was done. Also we wanted to go into the hot tubs, but we were unable to. Due to there was way too much many people that were in there at the time. So we left for a couple hours and came back, thought ok let’s try again (hot tub). Once again unable to cause it was still packed with the same people. Other than that, everything was pretty good.