Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Jan 8, 2026|HOME 3
Yueyang ChenThis was the kids' favorite hotel during our 15-day trip to Japan. The mountain scenery is beautiful, it's very quiet, and the air is fresh. We had a lot of fun making a fire, cooking, and having a BBQ together. The house is well-maintained, clean, refreshing, and warm enough. The staff are all very friendly and always provide timely assistance. The hotel's paid shuttle service can take you to some nearby attractions, which is also very convenient.
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Price per night from:NZD 534
Posted on Nov 20, 2024|Maisonette (Takigawa Villa Type with Hot Spring & Low-Temperature Sauna)
SajiroWe had an amazing stay at Arimasansoh Goshobessho! From the moment we arrived, the service was exceptional, with a warm and friendly welcome. The hotel & rooms itself are incredibly comfy and cozy, with a warm, intimate atmosphere and a delightful wood scent that adds to its charm.
The amenities were excellent, and every detail was thoughtfully prepared to ensure a relaxing experience. The breakfast was delicious and exceeded our expectations (very good French toast, and onion soup) such a great way to start the day!
A special thank-you to the hotel staff for their kindness and efficiency in returning the Apple Watch we accidentally left behind—it was much appreciated!
Highly recommend this hotel for a peaceful and memorable getaway.
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Price per night from:NZD 1,369
Posted on Apr 26, 2026
Guest User
Food was great and Eri-san was very friendly and helpful.
The room was really clean and love the private onsen with amazing view. I love how attentive Eri-san was as well, the timing in which the next meal came was impeccable, allowing me to enjoy the food thoroughly.
Other ryokans I have stayed before (despite being more expensive), the breaks between the food served was very short and it felt like I was rushing to eat.
The outdoor hotspring bath was great and perfect for people who cannot stand too high temperatures.
Unfortunately, when we wanted to dip in Gekkoen's more traditional and older outdoor hotspring, it was being cleaned. Would love to try dipping in it the next time we visit again.
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Price per night from:NZD 124
Posted on Jul 24, 2026|Suite 403 with Open air Bath
Guest UserThe room was absolutely gorgeous, and for the price, it definitely lived up to expectations. We loved everything, except for the breakfast – it just wasn't for us. It seemed to be Japanese-style food, but it was just so-so. So, if you're not a fan of local cuisine, you can probably skip breakfast and save some money. The service was excellent, though. They even provide kimonos in the room.
The only slight hiccup was that we didn't book a transfer when we arrived, so we had to walk uphill for about 15 minutes, which was quite a struggle!
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Price per night from:NZD 398
Posted on Dec 28, 2025
LI66
We stayed at Negiya Ryofukaku in Arima Onsen during the maple leaf season, opting for the West Wing's deluxe Japanese-Western mixed room with a mountain view. The hotel staff were incredibly attentive and thoughtful, making us feel truly comfortable. Looking out the window, the mountain was ablaze with vibrant red maple leaves, like a flowing oil painting—the scenery far exceeded our expectations. Upon check-out, the hotel even thoughtfully arranged a car to take us to Arima Station, which was incredibly convenient.
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Price per night from:NZD 359
Posted on Dec 13, 2025
Guest User
A heartwarming and thoughtful mountain hotel experience.
This hotel stay completely exceeded my expectations. From the moment I arrived, I felt a deep sense of genuine hospitality – there was a dedicated shuttle service directly from the station to the hotel, saving me the hassle of dragging my luggage around.
The next day, I planned to explore the hot spring town at the foot of the mountain. The hotel proactively offered to store my luggage and deliver it to the station at the bottom of the mountain at the agreed time, completely freeing up my hands. The food was surprisingly delicious, with fresh ingredients and thoughtful pairings. The room was clean and comfortable, meticulously cleaned daily, and the common areas were also spotless.
The service throughout was attentive yet unobtrusive. From the shuttle arrangements to the luggage storage, everything was efficient and heartwarming. It's truly perfect for travelers planning a hot spring trip. I'll definitely choose this place again on my next visit.
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Price per night from:NZD 510
Posted on Jun 22, 2026
Guest UserThe hotel is very clean and tidy. The room and dining area are very nice. Dinner was good, buffet breakfast was great with a lot of choices. The hotel was located on the hill so it is okay to walk down to the shops and spots located around the train station, but not quite possible to walk up back to the hotel. Shuttle bus service is available between train station and hotel upon arrival and departure. The shopkeeper of the snack shop at the train station was very nice to help call the hotel to pick us up at the station. You can also take a taxi to the hotel which cost us only 700 yen.
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Price per night from:NZD 297
Posted on Jan 22, 2024
Anonymous User
Not a bad experience. The hotel provides free round-trip transfer service, but you can only contact the hotel from 1430 on the day of arrival. Dinner is kaiseki cuisine, mainly fish dishes, and you need to walk to the sister hotel nearby (1-2 minutes away) to enjoy it. Breakfast is a set meal and you need to stay in the hotel to eat. The open-air hot spring included in the room is very good and the hygiene level is satisfactory. Other details (including seasonal menus) can be viewed in advance on the hotel's official website.
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Price per night from:NZD 278
Posted on Apr 12, 2025|Deluxe Family Room
Camilla TamI booked this place at the last minute as we wanted to extend our stay in Arima Onsen by one night and most hotels were fully-booked. I searched on *********** but couldn't find any suitable accomodation so thought to try Trip.com. This hotel came up only on this site and I was delighted to find it. At first I was concerned by the lack of reviews, but all the reviews were good and the room looked ideal for a family of four; 2 western beds and 2 tatami beds, with spacious living area and separate bathroom and toilet. It was really great value for money. The size of the room was very generous, and the facilities were great. We made use of the Onsen baths and the table tennis room during our stay. None of the staff spoke english but this wasn't an issue as they were all adept at using google translate. The location is also fine - it is situated between the town and the ropeway, so it is easy walking distance to each, which was very useful since they dont offer any shuttle service. All in all I would reccomend it for a short stay in Arima onsen as it is really good value for money.
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Price per night from:NZD 185
Posted on Aug 23, 2025|Japanese Western Room Non Smoking
windman225
This hotel is quite good. Its prime location in the Arima Onsen resort area is a major draw. A significant highlight is the hotel's own onsen, featuring the unique 'Kinsen' (Gold Spring) and 'Ginsen' (Silver Spring) waters, which are a rare find elsewhere. Additionally, the hotel has a swimming pool, with free access for children, adding to its overall value. Perched on a hilltop, it offers fantastic panoramic views. While some facilities might be a bit dated, the overall experience was very pleasant, and it offers excellent value for money. I would happily return to this hotel given the chance. The buffet breakfast was satisfactory. A thoughtful touch is their arranged shuttle service for guests departing at 7 PM. Finally, the Japanese staff at the front desk were incredibly friendly and enthusiastic, which is definitely worth commending.
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Price per night from:NZD 123