【Important Announcement】We would like to inform you that ANA Crowne Plaza Kobe will undergo a façade beautification project to enhance the overall appearance of our property and improve guest experience. The construction work is scheduled to take place from 1 November 2025 to 30 September 2026.
During this period, certain areas of the hotel’s exterior will be under renovation. As a result, there may be some temporary inconveniences, including: Construction noise such as drilling at selected hours Restricted areas affecting access routes to and from the hotel and the operation of maintenance gondolas and maintenance work on the exterior balconies.
Directly connected to Shin-Kobe Shinkansen Station, ANA Crowne Plaza offers 8 dining options with views of Kobe City and Rokko Mountain. Free Wi-Fi is provided throughout the property.
We are pleased to announce the launch of a new direct shuttle bus service between Kansai International Airport(KIX) and ANA Crowne Plaza Kobe, operates two times a day, starting 19th July 2025.
The air-conditioned rooms at ANA Crowne Plaza Kobe feature a crisp modern style with bright whites and dark contrasts. A fridge, a minibar and a flat-screen satellite TV come with the room.
ANA Crowne Plaza Kobe is just 1 subway stop from Sannomiya Railway Terminal, at the heart of Kobe's exciting downtown area. Kobe Airport is 8 km away. To Kyoto it takes 30 minutes by Shinkansen train, and to Osaka only 15 minutes.
"This was our top choice hotel for summer school in Kobe, and the school bus stopped right downstairs, making daily commutes incredibly convenient. The hotel's location is excellent, about a 15-minute walk from Sannomiya. Getting to Shin-Kobe Station for the Shinkansen, Sannomiya Station for the JR lines, or simply taking the subway from downstairs is all very easy. There are also bus stops right outside for trips to Rokko or Sannomiya. You can also catch a bus from Shin-Kobe Station, accessible via a connected walkway, to areas like Umie, Kobe Harborland, and Meriken Park. Even trips to the outlet mall and Kobe Airport are easily manageable. So, transportation truly is a breeze.
The hotel itself has a good number of rooms, and the front desk area is grand, spacious, and open. There was a minor hiccup during check-in, but the staff resolved it immediately. We stayed on the 29th floor, the highest non-executive floor, which was relatively quiet and offered fantastic views. We could see the Nunobiki cable car station right next door and the ocean in the distance. At night, enjoying the city lights from our room was truly delightful.
The room was a good size, offering plenty of space to move around, and even had a sofa and a desk, which was perfect for my daughter to do her writing. The two complimentary bottles of mineral water each day tasted great, and the aluminum cans were very light to carry out. The shower had excellent water pressure, making both showering and bathing very comfortable. The hairdryer was a little weak, though, taking a bit of time to dry hair.
Hotel breakfast was an absolute highlight! First, I want to commend every single dining staff member for their meticulous and thoughtful service. We dined in the restaurant every day during our half-month stay, and after just a few days, the staff recognized us. They would always smile and greet us proactively when we entered and exited the restaurant, which felt very welcoming. The breakfast itself was incredibly rich, with a full selection of vegetables and fruits, both in quantity and quality, making the breakfast-included option highly recommended. During this time, we did cause a little trouble once or twice 🙏 and we are truly sorry for that. However, the staff were incredibly friendly and responded very promptly, which deeply touched my daughter and me. Thank you again for your hard work; your service was truly exceptional!
The housekeeping staff were also very thorough and attentive. Every day, as soon as I hung the 'do not disturb' sign and left, they would immediately spring into action. By the time I returned, the room was already spotlessly clean.
We hope to have the opportunity to stay here again for a while next year."