4-Star Hotels in Kobe

This was the kids' favorite hotel during our 15-day trip to Japan. The mountain scenery is beautiful, it's very quiet, and the air is fresh. We had a lot of fun making a fire, cooking, and having a BBQ together. The house is well-maintained, clean, refreshing, and warm enough. The staff are all very friendly and always provide timely assistance. The hotel's paid shuttle service can take you to some nearby attractions, which is also very convenient.

The hotel has a beautiful view, and the rooms are large and comfortable. The room decor is very stylish, and the appliances are all the latest. The service was excellent, and I had a great rest. We opted for breakfast in the room and enjoyed the sunrise and sunset there – it was wonderful. There's also a self-service snack bar with drinks on the 3rd floor – don't miss it! If the weather is nice, be sure to take a walk or bike ride around the hotel area 🚲 – it's so relaxing 😌 I've stayed at several hotels in this area, and this is definitely the best value for money and most comfortable!

This is my third time visiting Kobe, and the hotel's location is excellent. It's just a few minutes' walk from Motomachi Station, right next to Chinatown, and across from a 7-Eleven and Daimaru department store. There's also a 7-Eleven and Starbucks downstairs. Getting to Arima Onsen and Mount Rokko is very convenient with direct transport options. The breakfast is quite good too, offering a good selection of meat, eggs, and dairy, plus complimentary afternoon tea. The front desk is on the second floor. I'd definitely stay here again on my next visit!

:) Thankful for the hotel shuttle service as the hotel is located after a really steep slope. Both onsen in hotel and the next building are good and clean. :( Amenities didn't include facial cleanser and milk lotion. The pillows are too hard for me. The dinner plate arrangement setting appears to be dated - some of the food containers are old/ worn out with visible scratches on the surface. The menu is in Japanese wordings - will be good to provide English version.

Excellent! The hygiene was impeccable, and the location was superb. It's about a 6-7 minute walk from Sancome Station, just across a pedestrian bridge. There's a convenience store downstairs, which is very handy. The breakfast was great! There's also a local supermarket nearby where you can shop, much more affordable than convenience stores – just search for a supermarket. I think it's called Ashashi?

Perfect quiet onsen resort to unwind and relax. The kaiseki dinner was a highlight and buffet breakfast offered a great variety. Onsen is not too big, not crowded during our stay but probably will if it gets busy. The room was a decent size with good air conditioning and being away from the busy streets made for a peaceful stay. The only downside was the bathtub leaked whenever we showered. Free parking is available, though it’s located underneath the property so it’s best to drop off your bags first if you have a lot of luggage.

Environment: Arima Onsen has a nice environment. Since it's primarily a carbonated spring, there's no rotten egg smell like sulfur. The town is easy to explore and well-developed commercially. Cleanliness: Although we booked a traditional Japanese onsen ryokan (traditional Japanese inn), we requested a twin room. The room was quite large, very clean and tidy, and we didn't have to worry about not being able to unpack our luggage or having limited space to walk around. Service: The service was truly exceptional. They provided shuttle service throughout our stay and even delivered our luggage. When we needed to take the cable car to the top of Rokko Mountain, they also provided transportation. They were very helpful in answering our questions about attractions. Facilities: Kotori is a very small onsen ryokan with only 8 rooms. So, although the rooms aren't small overall, there's no bathroom or toilet in the rooms. We knew beforehand that there wouldn't be a toilet in the rooms, but after checking in, we definitely felt the inconvenience. Breakfast was eaten in the ryokan lounge, and dinner was at a sister ryokan, a 3-minute walk away, where the facilities were much more luxurious.

The hotel is located in a somewhat remote area on a mountain, but they offer a shuttle service. We called the hotel from the visitor center, and a car arrived within minutes. Since we had stayed at another onsen hotel the previous night with luggage storage, we asked the driver if he could take us to collect our luggage before checking into Arima Princess Hotel. He readily agreed. The service was excellent. The hotel has indoor red bath (lighter) and silver bath, but unfortunately, there's no open-air bath. They also took us to the station when we left.

A very cozy hotel with wonderful breakfasts overlooking the bay and friendly staff. The rooftop offers a magnificent view. The onsen was pleasant. I recommend it. It was a bit tricky finding the exit from the train station, but the hotel staff gave us directions and we managed to find our way. There are a lot of steps when crossing the road, making it impossible with luggage...

The hotel is fine, it just feels old. It was built in the late 80s and from the look of my room it hasn't been refurbished since. Some of the patches on the wallpaper had patches of their own. It smelt old too. On the plus side, the room was spacious, perfectly comfortable, and dark and quiet when I wanted to sleep. Wifi was slow enough to be effectively useless. The breakfast was excellent with a varied selection, but neither of the restaurants was open while I was there so I had to fend for myself. The front desk was friendly, quick and attentive. The hotel shares the main entrance with the Chamber of Commerce, which makes for an rather unique first impression of going into an office building.