"⭐⭐⭐⭐⭐ Our stay at Vibe Munnar was truly exceptional! From check-in to check-out, every moment was handled with outstanding hospitality and professionalism. The entire team made us feel welcomed and ensured our stay was comfortable and memorable. The location is absolutely beautiful, offering breathtaking views and a peaceful atmosphere—perfect for a relaxing getaway. A special thanks to Saju, Renjith, Anandhu, Adhitya, and the amazing chefs for their warm hospitality, excellent service, and genuine care throughout our stay. Their dedication and attention to detail made our experience even more special. The food was absolutely excellent! We especially appreciate the chefs for preparing less spicy meals on our special request for our child. Their willingness to accommodate our needs with such care and attention made us feel truly valued. The service was prompt, the staff were always friendly and attentive, and every team member went above and beyond to make us feel at home. Thank you, Team Vibe Munnar, for such a wonderful experience. We will definitely be coming back again and will highly recommend Vibe Munnar to our family and friends. Keep up the fantastic work!"

"Travelling: Me and my 2 teenaged children. This is the best hotel we have stayed at in India. Seriously! First of all the manager and staff are absolutely wonderful. Raji was so helpful with everything from the actual booking to making sure we where ok. And Mani with helping booking superb taxi and excursions and also so many practical things and also making sure we where ok. When my son got sick and very high fever I am so glad I was here, I felt totally safe and they truly are the most helpful and kind persons I met in India. The hotel is perfectly located, several restaurants, atm, bakery, bus station etc is nearby. It is just a short tuktuk ride to centre. It is better to stay here than close to centre wich is more noicy and here it is more beautiful and everything you need is nearby. The rooms are truly great. The whole hotel is so clean and fresh. A perfect stay in all the ways and I really recommend this Hotel. Even after we left Raji still checks in with us to see if my son got better and make sure we are OK. That is true kindness! "

"While the staff at Club Mahindra Mount Serene were incredibly helpful and their service was excellent, the property itself is seriously showing its age and is in dire need of an upgrade. The resort feels quite old, and we were particularly disappointed with the ground floor rooms. They offer absolutely no views, which is a real shame given the scenic surroundings Munnar is known for. Amenities are very limited – there's no swimming pool, no gym, and hardly any activities on-site to keep guests engaged. For basic amenities, we had to travel about 2 kilometers to another Club Mahindra property, and the road to get there was quite poor, making it an inconvenient and uncomfortable trip. In summary, the dedicated and helpful staff truly made our stay bearable with their excellent service. However, the property itself falls short. Club Mahindra Mount Serene has great potential, but it desperately needs a significant renovation and a serious boost in on-site amenities to match the expectations of a Club Mahindra property."

"What a lovely resort. Feels like.. you are living in mid of nature. View from the resort is beautiful and scenic. And the hospitality is just amazing..so welcoming and warmth. Will come here again for sure"

"We had a fantastic experience at Gokulam Park Resort. The location is peaceful with beautiful views, and the rooms were clean, comfortable, and well-maintained. The staff were warm and attentive, making the stay even more enjoyable. The food was delicious with good variety. Overall, a relaxing and memorable place to stay—highly recommended for anyone visiting Munnar!"

"Our stay at this property was truly wonderful and exceeded our expectations in every way. The location is beautiful, peaceful, and surrounded by many attractive places to visit. The overall atmosphere of the hotel made us feel relaxed and comfortable throughout our stay. What made our experience even more special was the exceptional hospitality provided by the team. A special appreciation to Mr. Sunil Rathod for his professionalism, humble nature, and excellent guest handling skills. He is a very knowledgeable and caring person who made sure every small detail was taken care of during our stay. We would also like to thank Ansika and Anisha for their warm behaviour, quick service, and constant support. Their polite attitude and dedication towards guests truly reflect high hospitality standards. Because of the outstanding service and personal attention we received from the team, we genuinely felt at home here. We highly recommend this property to anyone looking for a comfortable and memorable stay experience. Thank you once again to the entire team for such amazing hospitality. Sunil Rathod 👏👏"

"Our stay at Chandys was truly an experience that fulfilled our break. The catering team at Chandys are amazing. All the team at Chandys are super helpful and the hospitality is one we found the best. Rooms and facilities are clean and comfortable. We used the spa and the staff at spa made us comfortable. Thanks to Chandys and the whole team"

"Awesome place and Kalaivani house keeper guest service was excellent!! Feel like home!!!"

"We stayed in Room 202 from October 27 to 28, hoping for a pleasant experience given the hotel's views. Indeed, the room offered a stunning outlook, and it was clean, but that’s where the positives ended. The service was extremely disappointing. We faced multiple power and water outages, and contacting reception or housekeeping was impossible, as calls went unanswered. Each time we needed assistance, we had to go down to the reception and wait or look for someone to help. Breakfast was another letdown—limited choices, and everything served cold, from dosas and sambar to pooris. While a simple menu would be fine, the quality was poor in every way. When we ran out of drinking water, repeated requests went unaddressed. Altogether, this stay was frustrating and disappointing, despite the lovely views."