Sheraton New Orleans Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in New Orleans

Sheraton New Orleans Hotel

500 Canal St, New Orleans, Louisiana 70130, United States
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Experience NOLA’s vibrant culture at Sheraton New Orleans Hotel, located near the renowned French Quarter and the CBD. Relax in our pet-friendly hotel rooms, adorned with premium amenities, and indulge in 105,000 square feet of versatile meeting space. Nestled on Canal Street, our hotel puts you steps away from the electrifying energy of Bourbon Street, with easy access to the Ernest N. Morial Convention Center, Caesars Superdome and Smoothie King Center. Rejoice in the comfort of our lavish guest rooms and suites, featuring floor-to-ceiling windows offering views of the French Quarter and Mississippi River. Elevate your stay with exclusive Club Lounge access, lounge by our rooftop pool or rejuvenate at the fully equipped fitness center. Delight your senses at our lobby Starbucks or savor cocktails and local delicacies at Pelican Bar in our atrium lobby. Immerse yourself in the spirit of the Crescent City at our weekly Sheraton Gatherings and make meaningful connections with us at Sheraton New Orleans Hotel.Show More
We Price Match
hotel overview picture
4/5Very Good·Great Location
Amazing view from the highest floor. Staff are professional, friendly and helpful.
Amenities
Outdoor Swimming PoolSpaFitness RoomPrivate ParkingCar Charging FacilitiesBarRestaurantMeeting RoomCurrency ExchangeLuggage Storage
All Amenities
Surroundings
Airport: Lakefront Airport
(17.3 km)
Airport: Louis Armstrong New Orleans International Airport
(25.9 km)
Train: Harvey Union Station
(1.6 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe King Room With City View And Transfer Shower-Mobility Accessible
3

Deluxe King Room With City View And Transfer Shower-Mobility Accessible

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Heating
Cable Channels
Bedding: Duvet
Room Details
Check Availability
Deluxe Two Double Beds Room with City View-Hearing Accessible
5

Deluxe Two Double Beds Room with City View-Hearing Accessible

2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Doorbell/ Phone Alerts
Heating
Cable Channels
Room Details
Check Availability
Deluxe Room, 2 Double Beds, City View (Mobility Accessible, Transfer Shower)
4

Deluxe Room, 2 Double Beds, City View (Mobility Accessible, Transfer Shower)

2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Heating
Cable Channels
Bedding: Duvet
Room Details
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Deluxe King Room with City View-Hearing Accessible
3

Deluxe King Room with City View-Hearing Accessible

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Heating
Cable Channels
Visual Fire Alarm
Room Details
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Club King Room
7

Club King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Doorbell/ Phone Alerts
Hair Conditioner
Shampoo
Room Details
Check Availability
Governor's King Suite, Club Lounge Access, 1 Bedroom Suite, 1 King, Sofa Bed
4

Governor's King Suite, Club Lounge Access, 1 Bedroom Suite, 1 King, Sofa Bed

Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Refrigerator
Wardrobe
Room Details
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Traditional Room, 2 Double Beds (Mobility Accessible, Tub)
4

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Wardrobe
Connecting Room
Room Details
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Traditional Room, 2 Double Beds (Mobility Accessible, Transfer Shower)
4

Traditional Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Heating
Cable Channels
Bedding: Duvet
Room Details
Check Availability
Traditional Room, 1 King Bed (Mobility Accessible, Roll-in Shower)
4

Traditional Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Heating
Cable Channels
Bedding: Duvet
Room Details
Check Availability
Club Level,Executive Suite,1 King,Sofa Bed
4

Club Level,Executive Suite,1 King,Sofa Bed

1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Hair Conditioner
Shampoo
Room Details
Check Availability
Executive King Suite With Sofa Bed-Club Lounge Access
4

Executive King Suite With Sofa Bed-Club Lounge Access

1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Refrigerator
Wardrobe
Room Details
Check Availability
Traditional King Room-Hearing Accessible
5

Traditional King Room-Hearing Accessible

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Doorbell/ Phone Alerts
Heating
Cable Channels
Room Details
Check Availability
Traditional Room, 2 Double Beds (Hearing Accessible)
5

Traditional Room, 2 Double Beds (Hearing Accessible)

2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Doorbell/ Phone Alerts
Heating
Cable Channels
Room Details
Check Availability
Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)
4

Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Wardrobe
Connecting Room
Room Details
Check Availability
Club Two Double Room
7

Club Two Double Room

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Doorbell/ Phone Alerts
Hair Conditioner
Shampoo
Room Details
Check Availability
Deluxe Two Double Room
6

Deluxe Two Double Room

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Doorbell/ Phone Alerts
Private Toilet
Room Details
Check Availability
Deluxe King Room
5

Deluxe King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Doorbell/ Phone Alerts
Private Toilet
Room Details
Check Availability
Traditional King Room
7

Traditional King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Doorbell/ Phone Alerts
Hair Conditioner
Shampoo
Room Details
Check Availability
Traditional Two Double Room
6

Traditional Two Double Room

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Doorbell/ Phone Alerts
Hair Conditioner
Shampoo
Room Details
Check Availability
Hide Room Types

Guest Reviews(117)

4/5
Very Good
Verified Reviews
  • Cleanliness4
  • Amenities4
  • Location4.2
  • Service3.9
B‍e‍c‍c‍a‍1‍6
May 28, 2024
I would like to tell you guys this hotel so crazy. They did service so bad, I booked a king bed room for 2 nights from App then I checked in they told me that they didn't have King bed room right now so I waited to follow them 2 hours and came back to receive my room. That's a double bed room 🤦♀️. They promised to me that is going to change a king bed room tomorrow but they didn't change anything. I still used that room till I checked it out. I felt like they was lying to me when they was serving. They just prioritize customers who book rooms via their website. But that's not fair. I didn't know anything about this hotel without app so how can I book from their website. That's stupid service. This hotel is only worth 2 stars.
O‍m‍f‍a‍r‍i‍s
March 20, 2024
Amazing view from the highest floor. Staff are professional, friendly and helpful.
C‍o‍r‍a‍l‍~
March 18, 2024
The front desk service is very good, but the travel converter cannot be used. The front desk also specially helps arrange for people to buy it and deliver it to the room. The room service was also very fast. They even sent a piece of bread, so I was too lazy to argue.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 17, 2024
The service is attentive, the environment is elegant, the experience is great, the front desk service and hotel service are in place, the attitude is amiable, patient and meticulous, the surrounding environment is very good, and the transportation is convenient
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
February 20, 2024
Awfully dim room, with a tiny window. Security guard in the lobby was extremely ****** and stopped me from entering because they assumed I was a food delivery person (as I had a takeout bag on me), while my other friends (white people) who also had the same takeout bag weren’t stopped. Front desk was not friendly at all. Awful!!!
c‍a‍r‍m‍e‍n‍ ‍P‍a‍z
January 8, 2024
Lack of staff who speak Spanish
Original TextTranslation provided by Google
D‍a‍i‍r‍e‍y‍o‍n
January 8, 2024
loud noise coming from bathroom maybe hot water heater who knows but it was loud & random.
D‍a‍i‍r‍e‍y‍o‍n
January 1, 2024
great staff. clean. great location. CLEAN!
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
December 29, 2023
The front desk is welcoming. The hotel is in a good location and feels safe. You can see the whole city from the upper floors.
Original TextTranslation provided by Google

Property Policies

Check-in and Check-out Times
Check-in: 16:00–24:00
Check-out: Before 12:00

Front desk hours: 24/7

If you will arrive outside of check-in hours, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 11 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleSet menu
AgeFee
Adult
US$24.00 per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 1991
  • Renovated: 2012
  • Number of Rooms: 1108
Experience NOLA’s vibrant culture at Sheraton New Orleans Hotel, located near the renowned French Quarter and the CBD. Relax in our pet-friendly hotel rooms, adorned with premium amenities, and indulge in 105,000 square feet of versatile meeting space. Nestled on Canal Street, our hotel puts you steps away from the electrifying energy of Bourbon Street, with easy access to the Ernest N. Morial Convention Center, Caesars Superdome and Smoothie King Center. Rejoice in the comfort of our lavish guest rooms and suites, featuring floor-to-ceiling windows offering views of the French Quarter and Mississippi River. Elevate your stay with exclusive Club Lounge access, lounge by our rooftop pool or rejuvenate at the fully equipped fitness center. Delight your senses at our lobby Starbucks or savor cocktails and local delicacies at Pelican Bar in our atrium lobby. Immerse yourself in the spirit of the Crescent City at our weekly Sheraton Gatherings and make meaningful connections with us at Sheraton New Orleans Hotel.

Services & Amenities

Outdoor Swimming Pool
Fitness Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
Show More

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About This Property

Nearest AirportLakefront Airport
Distance to Airport17.25KM
Nearest Train StationHarvey Union Station
Distance to Train Station1.64KM
Average Price FromUSD278
Hotel Star Rating4