Haikou Hotels with Free Parking.

This was my second stay at Z奢 in Haikou, and the hotel staff were as welcoming as ever. From helping with table reservations, luggage assistance, arranging for forgotten items to be sent back, to complimentary souvenirs, and the children's center's attention to kids – you can really feel the vacation and family-friendly hotel atmosphere. Oh, and the roujiamo at breakfast was delicious! A big thank you to Lina, Wang Nan, and Hailey for their excellent care.

I had a pleasant stay at Atour Hotel Haikou Wanguo Metropolitan Qilou Old Street. Prior to arrival, I requested an early check-in as well as a high-floor room away from the lifts if possible, and the hotel accommodated both requests perfectly. The room was located on a high floor and offered a fantastic 270-degree panoramic view, which was undoubtedly the highlight of my stay. The front desk team was exceptionally friendly and helpful throughout. Special thanks to Front Desk Manager 万新, team member 幸怡, and the rest of the team, who went above and beyond in assisting with the collection of multiple parcels before my arrival. Their proactive assistance and warm hospitality were greatly appreciated. Communication was also very convenient, as the front desk was highly responsive via WeChat and quick to assist whenever needed. Some feedback during the stay: The room itself had a somewhat unconventional layout, likely due to the building's structure and the corner positioning required to achieve the panoramic view - totally understandable and appreciate the Front Desk for explaining it to me upon my arrival. From previous reviews, I had expected the room to feature smart controls (possibly Xiaodu, heated/automated toilet bowl as seen on other reviews), but I was not briefed on any smart room functions during check-in and could not seem to activate them myself. This was not a major issue, but a brief introduction during check-in or a simple user guide in the room would have been helpful. The panoramic view was absolutely stunning, especially during the day and around sunset. One thing to note, however, is that the floor-to-ceiling windows allow a significant amount of sunlight into the room. On particularly sunny days, the room could feel quite warm even with the air-conditioning running at full blast. Blackout curtains are provided, of course, but drawing them somewhat defeats the purpose of enjoying such a spectacular view. Breakfast was decent, offering a reasonable variety of options, although nothing particularly stood out. It was perfectly adequate for starting the day, but not one of the hotel's main highlights. One small observation regarding housekeeping: on my third morning, while I was heading out for breakfast, a housekeeper casually asked me in the corridor whether I was ”still staying today.” I understood that she was likely trying to confirm whether the room required servicing or whether I would be checking out, but the phrasing felt a little awkward. A more guest-friendly way of asking might create a better impression. A couple of other points worth noting: sound insulation around the room doors could be improved, as neighbouring room doors closing could be quite noticeable. In addition, the room door requires a firm push to shut completely; otherwise, an alarm will sound. There were also some mosquitoes around the hotel premises, although the room was thoughtfully equipped with an electronic mosquito repellent. The hotel's location is reasonably convenient, but it is worth noting that it is not quite as close to Qilou Old Street and some of the nearby attractions as I had initially expected. While the area is technically walkable, Haikou's heat and humidity can make the walk feel much longer and less pleasant, especially during the day. In practice, I often found myself opting for Didi (online-hailing app)instead. Not a major drawback, but something to keep in mind if you plan to explore the area primarily on foot Overall, the excellent service, responsive staff, and spectacular panoramic view made for a very enjoyable stay. Despite a few minor quirks, I would happily stay here again on a future visit to Haikou.

The hotel's exterior is modern and grand, with a striking entrance that immediately makes a great first impression. The guest rooms are spacious and tidy, with soft and comfortable bedding and gentle lighting, ensuring an excellent night's sleep. The lobby is expansive, featuring marble floors and exquisite chandeliers, creating a luxurious yet cozy atmosphere. Breakfast offers a wide variety of choices, with delicious hot soups and plump shrimp—every bite is satisfying. The open kitchen prepares dishes on the spot with fresh ingredients, and the staff are professional and attentive. The coffee area is well-equipped, offering panoramic city views from the window, perfect for a delightful morning ritual. Overall, the stay exceeded expectations, with quality evident in every detail. Highly recommended!

Facilities: The hotel is very new and has all the necessary amenities. There's a washing machine, gym, and restaurant. The environment is excellent, tastefully decorated in a vintage and Nanyang style. The bedding is very comfortable; the mattress is just right, not too soft or too hard. Each bed comes with two types of pillows, so guests who prefer either soft or firm pillows will find one that suits them – that's a huge plus! The 4th-floor restaurant also serves great food, making it possible to spend the entire day at the hotel without needing to go out. Cleanliness: All tables in the room, including those in the bathroom, were very clean. Service: The front desk staff wasn't overly enthusiastic, but they did handle everything I needed them to, so it was fine. The airport transfer driver was nice and quite chatty. Airport pick-up/drop-off service: Having the airport transfer service was truly hassle-free, and the vehicles provided were new and comfortable.

This hotel experience was fantastic! The room was spacious and bright, with brand-new, smart facilities. The bedding was incredibly comfortable; I slept like a baby. The staff were warm and attentive, and the breakfast was rich and delicious. The pool was the cherry on top, and there's also a large dog-walking garden that's absolutely stunning at sunset.

The facilities are decent, but I'm deducting points for two things. First, as shown in picture 1, a staff member told me I needed a swimming cap after I got into the pool, which I completely understand. I immediately left the main pool and played with my child in the kiddie pool. However, half an hour later, a group of people arrived, and two men among them were happily playing in the pool without swimming caps. The staff member was right there but didn't say anything. What's the deal? Double standards? Second, after checking out and about to get into my booked Didi, the front desk stopped me, saying my room payment had been mysteriously refunded and I needed to pay again. Although their attitude was good, why did it take three days, and they only noticed it when I was checking out? Luckily, my Didi driver was very nice and patiently waited a few minutes.

This is a four-star hotel, and admittedly, some of the facilities are a bit old. When I arrived in Haikou, it had just rained, and there was a musty smell in the room and corridors, which was a bit off-putting. However, everything else was quite good. What stood out was that the shower water was natural hot spring water, and you could even enjoy the hot springs from 2 PM to 10 PM daily. For a room rate of just over 100 RMB, it's truly excellent value for money. Plus, the hotel is located right in the old town, full of local charm and a lively atmosphere. I'd definitely choose to stay here again next time I'm in Haikou.

The hotel facilities are quite new and the hygiene is well-maintained. I particularly liked the design of the bathroom and walk-in closet; it's spacious and has a great wet/dry separation. The breakfast selection was decent, with most essential items available. If you go early, it's less crowded and the staff are very prompt with their service. Even if it gets busy later, they proactively help you find a seat, so there's no issue of fighting for tables. However, there was a small hiccup. Around 10 AM, while I was still sleeping, a staff member repeatedly knocked and rang the doorbell, saying they wanted to clean the room, which woke me up. After complaining to guest services, they offered to send a fruit platter, but since I was about to leave, I declined. What's unbelievable is that when I returned to my room in the evening, I found that the room hadn't been cleaned at all.

The room facilities are complete; although they look a bit dated, they are very well maintained and don't affect the user experience at all. The cleanliness is also excellent, with both public areas and rooms meeting five-star standards. The environment speaks for itself – it's a 2-minute walk to the coastline with soft, fine sand, and there are recreational activities available on the beach. While the sea color isn't as crystal clear as in Sanya, it doesn't detract from the beach experience. The service is also very attentive; whether it's check-in, the pool, or dining, the experience is great. Guests even get a butler who adds them on WeChat to provide service, always responsive to requests. Overall, I highly recommend staying here when in Haikou.

I chose to stay here for the Haikou Marathon because it's only 3km from the starting line, a quick bike ride away. It's also just 2km from Qilou Old Street, which is super convenient for cycling and city walks. There are plenty of great food options nearby too, definitely worth another visit! The hotel front desk knew I was running the marathon and kindly arranged for a late check-out, which I really appreciated. Thumbs up!