Madrid Hotels with Free Parking.

The hotel location was so convenient in central Madrid, the breakfast was in excellent choices and quality with very reasonable price.  The roof top bar view was great and the gym facility was also good.  The staff members were all so friendly and helpful.  The room was very well-equipped with a mini fridge, a safe, a brand new kettle and an Illy coffee machine.  This made us like in the heavy especially after we came from the Passage House Hotel in Devon UK!   We would highly recommend this hotel to the potential guests who plan to visit Madrid.

I stayed at this hotel for three consecutive nights. The room was very spacious and comfortable, and there was a supermarket conveniently located right outside. A particular highlight was their underground parking garage: the entry and exit points were very wide, allowing even large vehicles to maneuver in and out smoothly, and the parking spaces themselves were very generously sized. The only minor downsides were that the hotel facilities felt a bit dated, and the shower water pressure was quite low. However, the breakfast was excellent, offering a wide variety of choices. Overall, everything else was great – it was clean and the service was good.

The hotel is located right next to Retiro Park, on the edge of Madrid's central business district. It takes over half an hour by subway to get to the Royal Palace or the Prado Museum area, or about 15 minutes by taxi. The nearest metro station is a very close 3-minute walk away. The hotel's cleanliness was decent, but it's clear the facilities are quite old. I booked a room without breakfast, but for some reason, breakfast was complimentary, which was a nice surprise. The variety wasn't extensive, but the taste was acceptable. You could also order from a menu.

We had a great stay at Leonardo Hotel Madrid City Center. The hotel is in a fantastic location, making it easy to explore Madrid and get around the city. The room was comfortable, clean, and offered great value for money. What made our stay even more memorable was the timing of our visit during the World Cup. We were incredibly lucky to be able to experience the Spain World Cup parade right from our hotel room balcony! It was such a unique and unforgettable experience. Overall, a very enjoyable stay with a great location, good value, and a wonderful World Cup memory. Highly recommended!

• Service: Very inconsistent not particularly polite - asked the morning shift for box tissue and they said no but the evening shift sent it. - asked the evening shift if bottled water will be refilled, they said it is done every 3 days but didn't receive it. Called and the morning shift said (quite rudely) only on the first day and not the third day. • Location: About 20-30 min bus ride to main attractions Overall, if you can find somewhere better, please do so.

Their room key had problem when one go out after check-in, making it not working deliberately for security, that’s they said, even I went to eat something in their restaurant, after that room key was not working I couldn’t enter my room and ask validation again at front desk. I never experienced such manner over the world. I don’t like revisiting later

Hard Rock Hotel is conveniently located a short walk from Atocha station. The entrance has steps, and staff kindly helped with our large luggages when we went inside to ask. The lobby looks trendy and welcoming at check-in. We booked a 4-night stay in a family room for two. Paying extra, we chose family room with two washing basins, as shown on their website and confirmed verbally at check-in. However, the room given had an extra rollaway bed set up and only one basin. After reminding front desk that we didn’t need the extra bed and specifically requested two basins, there was some delay—possibly due to language barriers. Eventually, the front desk agreed to rearrange our room. We appreciated this gesture, though initially the staff seemed reluctant, repeating “it is set up like that” and showing blank faces. I had to be assertive to explain that the extra bed defeats the purpose of paying more for extra space. Hotels should understand that some guests pay extra for bigger rooms without needing extra beds. Flexibility to remove the bed would improve guest experience. If I had known, I might have paid less for a standard room. In the end, they moved us to a room without the extra bed and with two sinks. While the staff handled this without smiles, they were friendly and responsive during the rest of our stay. This was my first time at Hard Rock Hotel, and perhaps cultural differences influenced the front desk’s reaction. The room itself was spacious, clean, and well-appointed with tea, coffee, and a daily bottle of water. Though bar noise was audible from downstairs, it was not disturbing, and earplugs were provided. Housekeeping was always friendly and smiling. Overall, Hard Rock Hotel has excellent facilities. I’m unsure if I’d return, but the quality of the hardware is good. Hard Rock Hotel 距離 Atocha 車站步行不遠，10分鐘左右就到。門口有樓梯，我哋自行找了員工幫忙提行李入內。行入酒店大堂見時尚形格。 我哋預訂了四晚家庭房，比標準房貴一點因想多一點空間。並經酒店網頁宣傳圖見此房形有兩個洗手盆，我辦理入住時口頭提醒。但入到的房間已有多一張折疊床，且只有一個洗手盆。致電接待我哋二人不需要額外床，且特別要求兩個洗手盆後，因語言障礙可能溝通較慢，前台最終同意調整房間。 我哋感激有安排，但起初員工態度似乎有些抗拒，還說「額外床就是這樣安排的」，臉上毫無表情。我必須堅持解釋，多出來的床反而讓付費多出空間變得無意義。酒店應該理解或有單人住客會想選擇較大空間房形。能夠靈活移除或調整額外床會提升客人體驗。 最後，前台換了沒有額外床且有兩個洗手盆的family room房間。雖然當時處理時員工面無表情，但整體服務期間他們都友好且回應迅速。這是我第一次入住 Hard Rock Hotel，或許文化差異讓前台員工對這類服務顯得不自在。 房間本身寬敞乾淨，配置有茶包、咖啡及每日一支水。雖然能聽到樓下酒吧的聲音，但不影響休息，床邊還有耳塞。客房房務人員總是帶著笑容，非常親切。 總體來說，Hard Rock Hotel 硬體設施優秀，但暫時不確定會否再次入住。

We came to the apartment at 3pm (check in time) and found out that a cleaner was still in the mid-way of cleaning. We talked to reception who immediately sent one more cleaner to help and said the apartment would he ready in 10 mins. We got into the apartment like 20 mins later and felt like that the floor might not have been mopped. I stayed there for 5 nights and found that the sole of my slippers were blackened, which always left dirty slipper print in washroom after shower. We had stayed in a 2 bedrooms 2 washrooms apartment. The furnishing however was very strange. While the master bedroom was equipped with 2 single beds placed together, the other small bedroom with only sliding door was with a double bed! My friend stayed in a 2 bedrooms 1 washroom apartment got a much better configuration which is a normal double bedroom and a twin room (as advised in website). Besides, the living room was a bit dark. On the whole, the stay was still fairly satisfactory. Reception staff was polite, helpful and efficient. Provision of basic cooking essentials including oil was good. Stuff in cleaning kit and toilet paper however was inadequate for a long stay. We needed to go to reception (opens only 0900-1700) to get additional supplies. Wish the cleaner would stock the place according to stay duration of the guests. The apartment is situated in a very convenient location. 5 mins to Metro Palos de la Frontera, 10 mins to Atocha train station, 2 mins to Carrefour Express, 7 mins to Lidl supermarket. There is also another big supermarket Dia nearby. Above all, the building provides free luggage storage facilities in 3,4 & 5 floors. You need €1 to operate the locker but you can it back when returning the key. That’s real convenient.

My stay started very well, with an excellent experience at reception. The member of staff who welcomed us was extremely friendly, attentive and helpful, which created a very positive first impression. I also noticed the same friendliness from different members of staff during the evenings, especially when I returned to the hotel after going out. This was definitely one of the highlights of my stay. However, over the course of the stay, several points caused some discomfort. The room does not get completely dark, as the blackout curtain does not cover the entire window. This becomes particularly noticeable in the morning and makes it more difficult to sleep properly. The sound insulation is also not the best. Every day, noise starts around 7–8am, either from other guests moving around or from the cleaning staff, which makes it difficult to sleep a little longer. Another issue is the bathroom shower enclosure, which does not contain the water properly. After taking a shower, a considerable amount of water ends up on the bathroom floor. Apart from being inconvenient for the guest, I imagine this also creates unnecessary additional work for the cleaning staff. I stayed at the same chain's hotel in Santo Tirso, Portugal, and this was not an issue there. At breakfast, the tables are frequently left dirty, and the way guests are checked in — “Is it for breakfast? What is your room number?” — can feel somewhat abrupt, particularly because of the way the question is delivered by the person there. At the Santo Tirso hotel, my experience was much more natural and welcoming in this regard. I also missed some small complimentary touches that I had at the Santo Tirso hotel, such as water in the room, a small chocolate, snack (peanuts) and a coffee machine. These are small details, but they do make a difference to the overall guest experience. On the positive side, the daily room cleaning was exceptional, genuinely spotless. This was definitely one of the strongest points of my stay. I also appreciated the reception machine available to guests with cold water. Having easy access to cold water was a nice touch and something I particularly appreciated. Regarding the location, being close to the airport is certainly convenient for guests who need that proximity. However, the surrounding area has some abandoned and occupied buildings, which creates a certain feeling of insecurity, particularly when leaving a car parked on the street. Overall, there are some very positive aspects, especially the friendliness of the staff, the excellent room cleaning and the convenient facilities such as the cold-water machine. However, there are also several areas where the hotel could improve, particularly regarding noise, room darkening, the bathroom shower enclosure and the breakfast service. As our stay was not primarily because of the airport, I am not sure we would choose this hotel again unless proximity to the airport was an important requirement.

The hotel is relatively new, with a simple yet modern design. It's not far from the metro station, and attractions like the Royal Palace are about a 30-minute journey away. The staff were quite friendly and allowed us to check in early. The room was a bit small, but it's acceptable for the price.