Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Mar 27, 2026|Premium Room
fei81Pro: The room itself was good. Clean and comfortable.
Cons: I also need to mention that i was travelling with medicine that needs to be in certain temperature. When i arrived, i asked them to put my ice gel in freezer. I mention this 3 times. Its supposed to be in freezer, not refrigerator. They still put my ice gel in refrigerator so the ice gel is not frozen when i need it. It seems nothing for you, but for someone who needs the medicine it is actually very important.
Another incident: i go down to receptions for tooth brush, receptions said they will send it to my room. I waited and nobody came. Then i called, the receptions told me to go to receptions again to pick the tooth brush because he found noone can send to the room. Then why didn’t he just gave it when i go to receptions the first time.
There is nothing wrong with your hotel but please train your receptions better.
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Price per night from:SEK 2,201
Posted on Jul 8, 2026
KucchiIf you are a traveler who wants to enjoy city nightlife and looking for an accommodation to just go back to sleep after good drinking, this place is suitable. It’s in the middle of the city surrounded by nice restaurants and bars, and 1 minute walk from the metro station. However, we are not so interested in nightlife, rather liked visiting art galleries and historical sites, and wanted to come back to the hotel to relax. so this accommodation was a wrong choice. It’s old and dark, and the room was squashy. Saying this, the hotel staff did their best to accommodate our request. They brought a mini fridge for us to store some cold drinks (the outside was nearly 40 degrees 🥵) and brought a extra chair (the room only had one chair) and even brought a kettle when we said we’d like to have a cup of tea (the room only had a Nespresso machine with 2 capsules only even though our stay was 2 nights, and one regular size cup and one small espresso size cup). Anyway, the hotel did their best, but overall, it wasn’t worth paying AU$460 per night.
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Price per night from:SEK 1,635
Posted on Jun 1, 2025|Deluxe Suite
Latuoweiyawanglan
I stayed at this hotel for three consecutive nights. The room was very spacious and comfortable, and there was a supermarket conveniently located right outside. A particular highlight was their underground parking garage: the entry and exit points were very wide, allowing even large vehicles to maneuver in and out smoothly, and the parking spaces themselves were very generously sized. The only minor downsides were that the hotel facilities felt a bit dated, and the shower water pressure was quite low. However, the breakfast was excellent, offering a wide variety of choices. Overall, everything else was great – it was clean and the service was good.
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Price per night from:SEK 1,822
Posted on Jul 27, 2026|Executive Queen Room with Lounge Area
Guest UserGreat location, very close to Goya station. Most of Madrid's main attractions are just a few stops away.
We booked a family room, which was spacious and well-equipped. One day we had the 'do not disturb' sign on the door, so no room cleaning was done. In the evening, a staff member brought extra towels and toilet paper. The drinks and snacks in the mini-bar were complimentary. Overall, we were very satisfied!
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Price per night from:SEK 2,317
Posted on May 16, 2026|Standard Room
Jong-Ki KimTheir room key had problem when one go out after check-in, making it not working deliberately for security, that’s they said, even I went to eat something in their restaurant, after that room key was not working I couldn’t enter my room and ask validation again at front desk. I never experienced such manner over the world. I don’t like revisiting later
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Price per night from:SEK 2,405
Posted on Apr 24, 2026|Comfort Room
da vidLocated in a middle-class residential area, the surroundings are quite peaceful, yet the hotel boasts excellent transportation links. The subway is just a five-minute walk away, and there's a bus stop right outside the hotel. You can even walk to the palace or take a bus from the hotel entrance. There are several supermarkets conveniently located just a right turn from the hotel entrance. Every staff member at the hotel is incredibly warm and helpful. There was a previous review mentioning an elderly person in their seventies being asked to pay extra and then being kicked out; that's simply a Chinese elder trying to take advantage and then twisting the facts when it didn't work out. It's completely untrue and shouldn't be believed. It's truly irresponsible that Trip.com would publish such a review along with photos showing people's faces.
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Price per night from:SEK 1,852
Posted on Jan 6, 2026|Classic King Room
JaniceEverything is perfect except the hotel location which is a little far from the nearest metro station and of course, away from the main shopping district and attractions.
However, the comfort of the room more than made up for it. The shower head pressure was strong, the sheets were clean and crisp, and the a/c and heater worked fine. The housekeeping service was pretty stellar as well, and we even got a can of olive oil as a welcome gift as well as a bagel as part of the Three Kings’ celebration.
If you are looking at doing your laundry, note that the nearest laundromat is abt a 7mins walk away (300m). Bring your bedroom slippers too as the hotel doesn’t provide any.
Overall, we had a great stay at Hard Rock Madrid and will recommend all who are looking for a lux stay at a reasonable cost.
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Price per night from:SEK 3,081
Posted on Jun 26, 2025
Anonymous User
We came to the apartment at 3pm (check in time) and found out that a cleaner was still in the mid-way of cleaning. We talked to reception who immediately sent one more cleaner to help and said the apartment would he ready in 10 mins. We got into the apartment like 20 mins later and felt like that the floor might not have been mopped. I stayed there for 5 nights and found that the sole of my slippers were blackened, which always left dirty slipper print in washroom after shower.
We had stayed in a 2 bedrooms 2 washrooms apartment. The furnishing however was very strange. While the master bedroom was equipped with 2 single beds placed together, the other small bedroom with only sliding door was with a double bed! My friend stayed in a 2 bedrooms 1 washroom apartment got a much better configuration which is a normal double bedroom and a twin room (as advised in website).
Besides, the living room was a bit dark.
On the whole, the stay was still fairly satisfactory. Reception staff was polite, helpful and efficient. Provision of basic cooking essentials including oil was good. Stuff in cleaning kit and toilet paper however was inadequate for a long stay. We needed to go to reception (opens only 0900-1700) to get additional supplies. Wish the cleaner would stock the place according to stay duration of the guests.
The apartment is situated in a very convenient location. 5 mins to Metro Palos de la Frontera, 10 mins to Atocha train station, 2 mins to Carrefour Express, 7 mins to Lidl supermarket. There is also another big supermarket Dia nearby.
Above all, the building provides free luggage storage facilities in 3,4 & 5 floors. You need €1 to operate the locker but you can it back when returning the key. That’s real convenient.
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Price per night from:SEK 1,916
Posted on Jan 11, 2026|Twin Room
Quoc123Good hotel room, very nice morning buffet with lots of different dishes. Hotel's restaurant at late night also serves pretty fancy food. Also, I really loved the free water and drink dispenser there. Got myself lots of free hot milk and fruit flavor water there. Would really recommend this place!
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Price per night from:SEK 1,136
Posted on Feb 21, 2026|Standard, Guest Room, 2 Twin
ApplegeIt took less than half an hour to get to the hotel by taxi from the airport. The hotel is conveniently located near bus stops and a subway station, both within a 3-minute walk. While there aren't many dining options directly around the hotel, the subway provides easy access to all the major attractions and a wider variety of restaurants in the city center. The hotel breakfast is quite European, mainly consisting of various breads with no hot food options.
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Price per night from:SEK 1,265