Shenzhen

Hotels near Hongxing Department Store, Shenzhen

Enter your dates for the latest hotel rates and availability.

Swipe up to view more
Filter by:
Hotel Star Rating
Popular Filters
Amazing 4.5+Great 4.0+Good 3.5+Pleasant 3.0+

Best Hotels near Hongxing Department Store

Choose your travel dates to see the latest prices and deals.
Most Booked
Lowest Price
Dongba Boutique Hotel (Shenzhen Guangming Changzhen Branch)
Dongba Boutique Hotel (Shenzhen Guangming Changzhen Branch)Dongba Boutique Hotel (Shenzhen Guangming Changzhen Branch)
Guangming New District | 1.19km from Hongxing Department Store
The hotel is located on Changzhen Road in Guangming District, with free parking and mature commercial facilities in the surrounding area. It is less than 1 kilometer away from Qinchengda Zhengda City, making food, accommodation, and transportation very convenient. The hotel decoration style is simple and bright, fashionable and environmentally friendly. The rooms are clean and generous, and the hotel facilities are complete. It provides a bar counter, self-service laundry room, high-speed fiber optic cable, and each room is equipped with an air purifier to safeguard the health of customers. We are dedicated to providing customers with high-quality service and warm accommodation environment, making us the best choice for local leisure and entertainment, business travel, couple dating, and tourism in Guangming. Wishing all friends a wonderful day in Dongba!

GGuest User 2023.08.19
The room sanitation facilities are still OK, that is, the room is not soundproof, the outside is a bit noisy, the next room group playing mahjong is noisy for one night, the front desk does not care, and said that others can not control the room, not recommended
Very Good
535 review
4.1/5
Price from
INR 1,248
per night
Check Availability
Shenzhen XIYA Hotel (Guangming TianLiao Branch)
Shenzhen XIYA Hotel (Guangming TianLiao Branch)Shenzhen XIYA Hotel (Guangming TianLiao Branch)
Guangming New District | 1.9km from Hongxing Department Store
The Shenzhen XIYA Hotel (Guangming TianLiao Branch) was recently opened in 2022, making it a fantastic choice for those staying in Shenzhen. Traveling to the hotel is easy with Guangmingcheng Railway Station located approximately 8km away and Shenzhen Bao'an International Airport roughly 20km away. This hotel is located near many of Shenzhen's attractions including Tianliao Cultural Square, Minghuchengshi Park and Tianliao Shequ Huxin Park. When guests have some time on their hands they can make use of the onsite facilities. This Shenzhen hotel offers parking on site. When it comes to Shenzhen hotels, the Shenzhen XIYA Hotel (Guangming TianLiao Branch) is highly regarded for its excellent facilities. Perfect for those working on the move, this hotel caters to a large number of business guests.

GGuest User 2023.10.22
The hotel environment is good, you can stay multiple times 😍Every aspect is good, recommended to stay, five-star praise! Hehe
Outstanding
773 review
4.6/5
Price from
INR 1,884
per night
Check Availability
Grand Mercure Shenzhen Guangming
Grand Mercure Shenzhen GuangmingGrand Mercure Shenzhen Guangming
Guangming New District | 5.3km from Hongxing Department Store
The hotel is located in the center of Guangming District of Shenzhen. It is located in Building 1A of Yuefu Square, northwest of Guangming Avenue and southwest of Guanguang Road. It borders on Guangming Wanda Plaza and Blue Whale World Business District and seamlessly connects to Phoenix Station of Shenzhen Metro Line 6 and Line 13. Hotel construction area of about 40,000 square meters, Guangming District is a high star standard built international chain brand hotel. The hotel has multiple rooms, multi-functional conference and banquet venue, all-day restaurant, Chinese restaurant, fitness club and swimming pool and other facilities. Enjoy the city and rest on the journey.

GGuest User 2024.05.14
The hotel has a good location and environment, and is convenient for dining and transportation. There is also free parking. Zack at the front desk is warm and thoughtful, and his service attitude is very good. I give it a thumbs up. The equipment and facilities in the room are very new, and the overall room is clean and comfortable. The floor-to-ceiling windows have a good view, and it is very comfortable to bask in the sun in the afternoon. Overall, it is really good.
Outstanding
854 review
4.8/5
Price from
INR 5,995
per night
Check Availability
Peninsula Hotel (Shenzhen Shiyan Bus Station)
Peninsula Hotel (Shenzhen Shiyan Bus Station)Peninsula Hotel (Shenzhen Shiyan Bus Station)
Shiyan | 3.77km from Hongxing Department Store
The Peninsula Hotel (Shenzhen Shiyan Bus Station) provides a great place for travelers to relax after a busy day. The Peninsula Hotel (Shenzhen Shiyan Bus Station) offers a pleasant stay in Shenzhen for those traveling for business or leisure. Boasting a convenient location, the hotel is just 9km from Guangmingcheng Railway Station and 18km from Shenzhen Bao'an International Airport. Transportation around the city is also convenient, with Shangwu Metro Station within walking distance. The nearby area boasts an abundance of attractions including Shenzhen (Bao'an) Laowugong Museum, Shiyan Wetland Park and Luozuling Park (North Gate). When guests have some time on their hands they can make use of the onsite facilities. This Shenzhen hotel offers parking on site. Perfect for those working on the move, this hotel caters to a large number of business guests.

GGuest User 2024.06.18
The hotel environment is very good, the quilts are clean, the bath towels are all wrapped.
Excellent
240 review
4.3/5
Price from
INR 1,213
per night
Check Availability
Ibis Styles Hotel (Shenzhen Guangmingcheng Station)
Ibis Styles Hotel (Shenzhen Guangmingcheng Station)Ibis Styles Hotel (Shenzhen Guangmingcheng Station)
Guangming New District | 5.32km from Hongxing Department Store
The hotel is easy to find in a science park. The room is large and very clean. It is not noisy at all. It is quiet. It is very comfortable to sleep for one night. I will stay here next time on business trip.

GGuest User 2023.11.28
The hotel is easy to find in a science park. The room is large and very clean. It is not noisy at all. It is quiet. It is very comfortable to sleep for one night. I will stay here next time on business trip.
Outstanding
343 review
4.8/5
Price from
INR 2,450
per night
Check Availability
Lavande Hotel (Shenzhen Guangming International Automobile City Minghu Park Branch)
Lavande Hotel (Shenzhen Guangming International Automobile City Minghu Park Branch)Lavande Hotel (Shenzhen Guangming International Automobile City Minghu Park Branch)
Guangming New District | 4.15km from Hongxing Department Store
The room is clean and hygienic, the bedding is comfortable, the hotel lobby is spacious and bright, there is comfortable music as soon as you enter, and there is the scent of lavender. The surrounding environment is very good, opposite is the park, the best place to go out for a walk after dinner in the evening, the service of the front desk lady is very good, the front desk lady will answer any questions you encounter, and parking is also very convenient, great [strong]

GGuest User 2024.04.18
The room is clean and hygienic, the bedding is comfortable, the hotel lobby is spacious and bright, there is comfortable music as soon as you enter, and there is the scent of lavender. The surrounding environment is very good, opposite is the park, the best place to go out for a walk after dinner in the evening, the service of the front desk lady is very good, the front desk lady will answer any questions you encounter, and parking is also very convenient, great [strong]
Outstanding
244 review
4.8/5
Price from
INR 2,603
per night
Check Availability
Shenzhen Liuliu Hotel (Shiyan Bus Station)
Shenzhen Liuliu Hotel (Shiyan Bus Station)Shenzhen Liuliu Hotel (Shiyan Bus Station)
Shiyan | 2.66km from Hongxing Department Store
The Shenzhen Liuliu Hotel (Shiyan Bus Station) is an ideal spot for travelers wanting to discover the city. Visitors to Shenzhen will find that the Shenzhen Liuliu Hotel (Shiyan Bus Station) is a fantastic accommodation choice. Boasting a convenient location, the hotel is just 9km from Guangmingcheng Railway Station and 18km from Shenzhen Bao'an International Airport. In addition, Shangwu Metro Station is just a short walk away. This hotel is located near many of Shenzhen's attractions including Shenzhen (Bao'an) Laowugong Museum, Qingliang Temple and Shiyan Wetland Park. When guests have some time on their hands they can make use of the onsite facilities. Guests of this Shenzhen hotel can make use of the parking facilities. According to our guests, this hotel provides a very high level of service.

GGuest User 2023.08.09
Facilities: OK Hygiene: OK Environment: OK Service: OK There are shops and milk tea shops downstairs. There is also a breakfast shop and pig's trotter rice next to it. You can also ride motorcycles on the roadside and there is a fish and fish shop.
Excellent
87 review
4.5/5
Price from
INR 1,060
per night
Check Availability
Chengyu International Apartment (Shenzhen Guangming Blue Whale World Phoenix Metro Station Branch)
Chengyu International Apartment (Shenzhen Guangming Blue Whale World Phoenix Metro Station Branch)Chengyu International Apartment (Shenzhen Guangming Blue Whale World Phoenix Metro Station Branch)
Guangming New District | 5.36km from Hongxing Department Store
The Chengyu International Apartment (Shenzhen Guangming Blue Whale World Phoenix Metro Station Branch) is a great choice for guests looking for accommodation in Shenzhen, having been recently opened in 2021. Boasting a convenient location, the hotel is just 3km from Guangmingcheng Railway Station and 27km from Shenzhen Bao'an International Airport. Transportation around the city is also convenient, with Fenghuang Town Metro Station within walking distance. Seeing Shenzhen's sights from this hotel is easy with Guangming New Town Park, Guangming Mass Sports Center and Guangming Culture and Art Center all close by. When guests have some time on their hands they can make use of the onsite facilities. For those driving themselves, parking is provided on site. According to our guests, this hotel provides a very high level of service. This hotel is the usual choice for a large number of business travelers.

GGuest User 2024.04.21
Service was excellent and always quick and responsive. Location is perfect, train station right at doorstep, mall's and restaurants all around. The only disappointment was the lack of amenities, for example, there is a nice kitchen, a kettlen but there are absolutely no cups, utensils or cookware. Guests have to buy your own. It should be clearly stated in booking form, as for places with kitchen, they always provided the kitchen wares. The swimming pool wasn't ready till Aug/Sep.
Outstanding
511 review
4.7/5
Price from
INR 3,734
per night
Check Availability
Atour Hotel (Shenzhen Guangming New Town)
Atour Hotel (Shenzhen Guangming New Town)Atour Hotel (Shenzhen Guangming New Town)
Guangming New District | 5.25km from Hongxing Department Store
The Atour Hotel (Shenzhen Guangming New Town) provides a great place for travelers to relax after a busy day. The Atour Hotel (Shenzhen Guangming New Town) offers a pleasant stay in Shenzhen for those traveling for business or leisure. Traveling to the hotel is easy with Guangmingcheng Railway Station located approximately 3km away and Shenzhen Bao'an International Airport roughly 29km away. In addition, Fenghuang Town Metro Station is just a short walk away. The nearby area boasts an abundance of attractions including Guangming New Town Park, Guangming Culture and Art Center and Guangming Mass Sports Center. When guests have some time on their hands they can make use of the onsite facilities. This Shenzhen hotel features parking on site. According to our trusted guests, the facilities at this hotel are first-rate. This hotel is a popular accommodation for guests traveling for business.

AAnonymous User 2023.05.02
There are a lot of parking spaces and the hotel room is very spacious. The drinks in the refrigerator are free. It is very considerate to use paper cups to make hanging ear coffee and take them away. The reverse is not very environmentally friendly. The room feels very comfortable and relaxing, the lighting is relatively simple and cannot be brighter. There is a game room, which is still very good There is an independent changing room in the room, but the seat is a bit too hidden to sit on. Overall, it is very cost-effective, very suitable for families to relax
Outstanding
2038 review
4.8/5
Price from
INR 4,181
per night
Check Availability
Departure Light Hotel (Shenzhen Shiyan Langxin Commercial Street)
Departure Light Hotel (Shenzhen Shiyan Langxin Commercial Street)Departure Light Hotel (Shenzhen Shiyan Langxin Commercial Street)
Shiyan | 4.45km from Hongxing Department Store
The Departure Light Hotel (Shenzhen Shiyan Langxin Commercial Street) is one of the newest hotels in Shenzhen, having opened in 2022. The hotel is conveniently located just 10km from Guangmingcheng Railway Station and 18km from Shenzhen Bao'an International Airport. Just a short walk from Shangwu Metro Station, traveling to most city destinations is a breeze. Seeing Shenzhen's sights from this hotel is easy with Shiyan Wetland Park, Luozuling Park (North Gate) and Qingliang Temple all close by. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Shenzhen hotel offers parking on site. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. This hotel is the usual choice for a large number of business travelers.

Ssunny0161 2023.11.20
The hotel here is not very good from the outside. The room inside will really be better than I thought, especially the quilt information is comparable to a five-star hotel, the quality is very good. It is also very convenient to eat downstairs. We just ate downstairs. After eating, there is a commercial street, and you can walk around. Parking is also very convenient, the front desk service is also very good, a very good hotel, continue to cheer.
Outstanding
751 review
4.8/5
Price from
INR 1,555
per night
Check Availability
See all Hotels near Hongxing Department Store

Top Pick Hotels

Check out these top-booked hotels from the past 30 days!
4.4/5
252 review
T Mansion Hotel (Shenzhen Guangming Yulu Branch)
Guangming New District, Shenzhen | 1.12KM from Hongxing Department Store
"Classy environment""Great value for money"
Select dates to view prices
4.8/5
264 review
J House
Guangming New District, Shenzhen | 2.01KM from Hongxing Department Store
"Classy environment""Large rooms"
Select dates to view prices
4.8/5
627 review
Vienna Hotel (Shenzhen Guangming Yulu Store)
Guangming New District, Shenzhen | 1.18KM from Hongxing Department Store
"Friendly front desk staff""Classy environment"
Select dates to view prices
4.6/5
1205 review
AHAO Hotel
Guangming New District, Shenzhen | 0.89KM from Hongxing Department Store
"Classy environment""Easy to get around"
Select dates to view prices
3.9/5
586 review
Huanle Boutique Hotel (Shenzhen Yulv)
Guangming New District, Shenzhen | 1.11KM from Hongxing Department Store
"Convenient parking""Classy environment"
Select dates to view prices
4.8/5
1582 review
Lavande Hotel (Shenzhen Shiyan Bus Station)
Shiyan, Shenzhen | 3.66KM from Hongxing Department Store
"Classy environment""Friendly front desk staff"
Select dates to view prices
4.8/5
1187 review
Vienna International Hotel (Shenzhen Guangqiao Road Tianliao)
Guangming New District, Shenzhen | 2.99KM from Hongxing Department Store
"Friendly front desk staff""Classy environment"
Select dates to view prices
4.8/5
1387 review
Lavande Hotel (Shenzhen Guangming Science City Changzhen Branch)
Guangming New District, Shenzhen | 1.15KM from Hongxing Department Store
"Clean and tidy""Classy environment"
Select dates to view prices
4.7/5
416 review
Vienna Guoji Hotel
Shiyan, Shenzhen | 3.89KM from Hongxing Department Store
"Classy environment""Quiet & comfortable"
Select dates to view prices
4.7/5
159 review
SHENGZHENYIJIAGONGGUAN
Guangming New District, Shenzhen | 1.9KM from Hongxing Department Store
"Classy environment""Great amenities"
Select dates to view prices

Latest Reviews for Shenzhen hotels

Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.9/5
Perfect
GGuest UserThe newly opened hotel has a good view on the high floors. It is close to the exhibition center and the airport. The whole experience is very good. Lisa's reception is professional and meticulous. She pays attention to your experience throughout the stay. It is worth recommending Nice🌹🌹🌹
Fairfield by Marriott Shenzhen Bao'an
Fairfield by Marriott Shenzhen Bao'an
Shenzhen international exhibition center, Shenzhen
Price per night from: INR 4275
4.8/5
Outstanding
CcheehooIntercity Shenzhen Guanggang is sort of a business hotel you would love to like after staying for a night or so. It's a pity that we were only here for 2 nights . Pricing is pretty reasonable and they had free supper everyday. If u like a neighborhood feel to the area then this hotel is suited for you as there are many local food options available. Outside the hotel is the entrance to the metro station so travelling everywhere to shenzhen is very convenient. The staff are also very attentive to your needs. Overall it has been a pleasant stay and I would highly recommend it, even for families.
Intercity Shenzhen Futian Huanggang
Intercity Shenzhen Futian Huanggang
Huanggang Port and Futian Port, Shenzhen
Price per night from: INR 6619
4.7/5
Outstanding
HhsoongService was great and prompt. The hotel room was tidy a d clean, I felt comfortable however the aircon was not perfect. Or maybe it’s the city of Shenzhen. Everyone seems to be so hot yet the aircon temperature need to be reminded many times to be lowered. It only happen in Crowne so far. Hence I’m still keeping my views on crowne plaza hotel. Other than that. All are pretty fine.
Crowne Plaza Shenzhen Futian
Crowne Plaza Shenzhen Futian
Shenzhen Convention & Exhibition Center, Shenzhen
Price per night from: INR 7173
4.7/5
Outstanding
SSusanWe spent Cristmas Day at the Intercontinental Dameisha in Shenzhen. A 40 minute Didi drive from Futian and the hotel has a private beach.. The hotel is modern and lovely. Check in was quick and smooth with an English speaking front desk. We received two complimentary breakfasts from the hotel. The breakfast is a mix of Western style and Chinese and was delicious - definitely reccommended. The rooms were comfy with a complimentary fruit bowl and lots of drinking water in the room. To my surprise the TV channels featured many English channel options. The beds were soft and comfortable, had a lovely bathroom and a small but nice balcony overlooking the sea and pool. The hotel also sports a fitness room, saunas and an indoor swimming pool, a childrens' playroom and more. It is also conveniently close to the Outlet store village. We had a pleasant stay. Only down side was that there weren't many Western restaurant options to choose from in the village, but if you don't mind Burger King, Macdonalds and Pizza Hut, you'll be fine. You can also eat at the hotel and be sure of a lovely meal at their restaurant.
InterContinental Shenzhen Dameisha Resort
InterContinental Shenzhen Dameisha Resort
Yantian (Dameisha & Xiaomeisha), Shenzhen
Price per night from: INR 19575
4.7/5
Outstanding
AAnonymous UserI saw this Shenzhen Bay Beiyou Yifei Hotel on Ctrip 🕸️, and it had a lot of good reviews, so I booked this hotel. This was my first time staying at Shenzhen Bay Beiyou Yifei Hotel. I was a little disappointed when I saw the small service desk when I first entered the door, but the enthusiastic service of the waiter Zhou Zhou made me feel happy and warm. We didn't arrive at the hotel until 12 o'clock in the middle of the night, but Zhou Zhou checked in quickly. Seeing that we were older, he upgraded our room and introduced us to the dining time of the restaurant where we stayed. He was very enthusiastic and patient. Other waiters helped us adjust the TV and added wife, who were very responsible. In addition, this hotel has a lot of breakfast varieties, very rich, with both Chinese and Western food. It is a very good hotel.
UrCove by HYATT Shenzhen Bay Eco-Tech Park
UrCove by HYATT Shenzhen Bay Eco-Tech Park
Science and Technology Park, Shenzhen
Price per night from: INR 4805
4.7/5
Outstanding
YYanisCThe location is very nice and there are 4 shopping malls nearby with many shops and restaurants! The room is spacious with modern decoration. The bathroom is big but the shower area is quite shabby. Our room is on the 30/F and the view is awesome! The service is great! After check-in, the kids amenities were delivered to our room immediately. The bed is comfortable but the pillows are too soft that I was not able to sleep well
Four Seasons Hotel Shenzhen
Four Seasons Hotel Shenzhen
Shenzhen Convention & Exhibition Center, Shenzhen
Price per night from: INR 13121
4.7/5
Outstanding
YYu ShanHotel location is excellent, a few minutes walk is the Sea World Culture and Art Center; The lobby environment is very good, check in is very convenient, every hotel staff's service attitude is very nice, smile is very beautiful, there is Wi-Fi, parking is free, overall experience is very good, bed is very comfortable, health is also clean. The room was clean and tidy, and the overall trip was very satisfactory. The front desk staff service attitude is very good, the location of the hotel is very good, there is a sea world art center around, convenient to see the exhibition, very close to the sea world and cruise center, the room is clean and comfortable, the customer service is very kind and friendly, the next opportunity will stay.[太阳][太阳][太阳][太阳][太阳]
MOVIETEL SHENZHEN
MOVIETEL SHENZHEN
Shekou Area (Nanshan District), Shenzhen
Price per night from: INR 4746
4.6/5
Outstanding
LLai MeeGood location with life access from hotel room level to Basement -2B MRT station with walking distance 30-40 meters. The front desk service staff all are good with answering all my needs during my 2 nights stayed. Ms ShiXia has helped me special request to late check out time to 4pm due to our late night flight. Really enjoyed our stay and we will come back again when next visit Shenzhen.
Metropark Hotel Shenzhen
Metropark Hotel Shenzhen
Dongmen Commercial Area, Shenzhen
Price per night from: INR 4075
4.5/5
Excellent
The hotel experience is very good and the service is very nice.
CityNote Hotel(Shenzhen Baoan Haiya Mega Mall Branch)
CityNote Hotel(Shenzhen Baoan Haiya Mega Mall Branch)
Bao'an Central District and Qianhai, Shenzhen
Price per night from: INR 2662
4.4/5
Excellent
ZZeethaThis is my second trip to Shenzhen in the past 20 years, and my friend (who I call Gege) has recommended this hotel. My flight was late at night; the receptionist barely understands English, but they love to help. My room was on the 4th floor. It was a mini single room type, but it has every facility I need. The room is clean—not that new, but more spacious than I thought. The only thing they don't provide here in this room type is a refrigerator. But it is fine with me. The breakfast is lovely. I tried everything except the congee because I didn't know how to order it. Oh, but you need to ask for the ”zhāo cháng quán” at the reception counter if you book the room that includes breakfast. It will serve from 7.30 a.m. until around 10 a.m.   I love the location of this hotel so much. It is located on the beautiful boulevard and just a few minutes away from OCT Loft, the art square. Lawson is just around the corner, as is the pharmacy, as well as some local restaurants. The Qiaocheng East Metro station is about 7 minutes away, but walking along the boulevard makes it feel like 3 minutes to me. The housekeepers are nice. Actually, everyone at the hotel is. I mentioned the housekeeper because she cleans my room every day, and that's what I need from coming back to travel for a whole day, but I feel that it was extra clean as she changed my towel and put in new, clean amenities for me every day. I tried to communicate with her on my third day and showed her my appreciation for her work. On my last day of staying at this hotel, I left a note on the bed, written in my bad handwriting in Chinese. I hope she will find it. The receptionist on that day also helped me call a taxi when my phone application was not working.   I love everything in this hotel. The price is reasonable. I won't say cheap. You get what you pay for, and for me, I got a little more than I expected. I'll be back once every year and will definitely book this hotel again.   If you are a solo traveler and looking for a lovely hotel in a nice location, not as busy in the city, and love the arts and a bit of strolling on the greenery boulevard, then H'Life Hotel (OCT Loft) or Huali Hotel is what you need. And booking with Trip.com is my best choice. My flight was cancelled once when the typhoon hit Shenzhen early this month. I had to cancel at the last minute, but I booked it with the free cancellation option. So, all was well. I got the refund later and then booked it again in the next 2 weeks. So please keep your good quality and maintain this standard, and then I will come back and recommend people come here too. See you again next year!
RG'life Hotel (Shenzhen OCT)
RG'life Hotel (Shenzhen OCT)
Overseas Chinese Town, Shenzhen
Price per night from: INR 3074

Frequently asked questions

How do I book a hotel on Trip.com?

To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

How do I get hotel deals on Trip.com?

There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

Where can I find hotel deals on Trip.com?

Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

How can I get lower prices for hotels?

Sometimes booking hotels midweek is cheaper, but it also depends on the season.

How many hotels are listed on Trip.com?

You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

Can I cancel or change my hotel bookings on Trip.com?

It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

How do I contact Trip.com customer support?

You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.