Lhasa Spa Hotels

"Overall, I was very satisfied with my stay at The St. Regis Lhasa Resort. A special thanks to front desk staff member Riri for doing her best to coordinate a suitable room according to my request. Also, the butler and maintenance technician resolved an air conditioning issue in the middle of the night. The professionalism, dedication, and enthusiasm of all the staff at The St. Regis Lhasa Resort, from top to bottom, brought warmth and moved us during our time in Lhasa. There's no distinction of 'high or low' among people; hotel guests and staff simply have different roles and responsibilities. The key lies in how guests' concerns are addressed and the attitude and problem-solving approach of the staff when issues arise. We had booked a basic room, but because I'm sensitive to noise, Riri helped us upgrade to a quieter room. The air conditioning in our room would turn on automatically after being turned off. Around 1 AM, the maintenance technician came back and forth three times. Eventually, they decided to turn off the AC's circuit breaker and fix it the next day (which they did). Before we left, they even sent a small gift as an apology. Breakfast was decent, but I'd describe it as exquisite in presentation, bland in taste, and lacking variety. However, I've also tried meals at the Shangri-La Lhasa, the Crowne Plaza Linzhi, and the Songtsam Bason Co Linka, where some ingredients are even transported from Sichuan in advance due to special circumstances. The taste is generally similar across the board. Given the challenging environment, I believe they've done their best to achieve this level. Regarding some of the room's hardware, there's definitely room for improvement, and the hotel itself is aware of this. I hope to see improvements in the future. I forgot to take photos of the hotel."