Riyadh Spa Hotels

During our stay, both Butler Kim and Butler Hani were incredibly kind, professional, and attentive. They made everything feel easy and comfortable from the moment we arrived. Kim, in particular, truly stood out. She was cheerful, warm, and very thoughtful, and even took the initiative to help my husband and me take beautiful photos, which meant so much to us. Her genuine care and positive energy made our experience feel personal rather than routine. 

An outstanding hotel experience. The hotel is genuinely excellent, with a prime and highly convenient location. The level of service is exceptionally refined and professional, reflecting genuine attention to detail and guest comfort. Everything exceeded expectations, and the overall atmosphere was both welcoming and luxurious. A place well worth visiting again, without a location. Abdulrahman

I recently stayed at Liora Boutique for one night, and my experience was a mix of positives and negatives. Check-in & Reception: Unfortunately, my arrival experience was disappointing. I arrived at 4:15 PM, when check-in should have been straightforward. The hotel uses a system where the room access code is sent via SMS, but I did not receive it until after 5:00 PM, leaving me waiting unnecessarily. Although I expressed my concern to the receptionist, the situation was greatly improved by the kindness and professionalism of the staff supervisor, an Egyptian lady, who kindly assisted me in accessing my room while I was waiting for the code. Thank you to her for the excellent customer service. Another issue was that the receptionist spent most of the time talking on his mobile phone. In my opinion, guests standing at the reception desk should always receive full attention before personal phone conversations. This is a basic principle of customer service. Room: The room was clean and well-maintained. While I didn’t feel that the flooring design matched the atmosphere of a boutique hotel, the overall décor was pleasant. I also appreciated the coffee machine, the large TV, the comfortable room size, and the well-designed bathroom. Location: The location is one of the hotel’s strengths. It is situated in the northern part of Riyadh and is only about 11 minutes from King Khalid International Airport, which makes it very convenient for travelers. Overall: The hotel has good potential thanks to its clean rooms, convenient location, and some thoughtful in-room amenities. However, the check-in process and front desk service need significant improvement to provide guests with the smooth experience they expect.

I visited during the off-season, so the room rate was quite reasonable. The room itself was spacious, and being street-facing, it offered a bit of a view. However, the windows were quite dirty; when the sun shone in, all you could see were the dirt spots on the glass.

We had a great time at this hotel. This is my second time staying here—my first visit was during my birthday with some friends. I really liked their service, which is why I came back. The customer service is excellent, and the receptionist was very accommodating. We stayed for 2 nights and even wanted to extend our stay, but we had to transfer to another hotel since our next itinerary was far from this location. The receptionist also allowed us to extend our stay until 4 PM without any additional charges, which I truly appreciated 😊 The service exceeded my expectations, and because of that, we will definitely come back again. Hopefully, on our next stay, the room will already be fully equipped with essentials like plates, spoons and forks, mugs, and glasses and tv remote, so there will be no need to call the receptionist to request them, especially during late hours. But all in all.. Excellent 😊

The room facilities and cleanliness meet the standards you'd expect from a chain hotel. The service was absolutely fantastic! Since our flight was late that night, we discussed it with the front desk and they kindly extended our checkout time to 5 PM.

Great service, clean room, nice location, very friendly staff, easy to order delivery food, good coffee too

The hotel is located in the north of Riyadh, the new district, like the development zones of some cities in China. There will be a king's financial district and many high-rise buildings under construction in the urban area. It only takes 15 minutes to get to the airport. But it is a bit far from the old town. The facilities of the hotel are very good, especially with a bathtub. There are no bathtubs in many international brand hotels in this desert city. The hotel's restaurant is also very good, the food and taste are very much like, the buffet has a lot of precious fruits, value for money.

The perfect stay. For that price and that location it’s already worth it. The hotel has everything, services are good, breakfast has a full variety of dishes and the room I got was perfectly clean and with no issues. I would 100% consider to book Haven Plaza for my next trip to Riyadh.

I didn't realize that there are two Swiss Flora Hotels nearby so my taxi dropped me off at the wrong one, which was very frustrating for me as I was exhausted and sick. But the kind front desk agent offered me a free ride with the hotel vehicle to the correct one, which was just around the block. The hotel was very comfortable and the food at the restaurant was delicious (I had their traditional Saudi stew with rice and fresh squeezed orange juice) and the service was impeccable. The room was very comfortable with all the modern amenities as expected in any city hotel, but the room had a faint cigarette smell which I didn't like. I was too tired to change rooms, do I dealt with it. I asked for a wake up call at 2:30am which I did receive...thankfully!