3-Star Hotels in Zermatt

Staying at this hotel in Zermatt was an unforgettable experience! The location is perfect—just 500 meters from the train station, making it incredibly convenient. The highlight of my stay was the warm hospitality from the owners, Thor and Michele. They personally served the buffet breakfast every morning, which was both delicious and thoughtfully prepared. On my first day, I unfortunately missed breakfast, but as I was heading out around 10:45 am, they surprised me by reserving some food for me to enjoy before leaving. It was such a thoughtful and touching gesture that truly made me feel cared for. The room itself was immaculate and had everything I needed. The balcony offered a stunning mountain view, which was a perfect way to start and end each day. Thor and Michele went above and beyond to make me feel like a VIP throughout my stay. They remembered my name, attended to every need, and even took the time to explain the local attractions and recommend food options based on my preferences. I feel incredibly lucky to have secured two nights at this gem of a hotel, especially since it’s almost always fully booked. This was one of the most personal and heartwarming stays I’ve ever had. If you’re visiting Zermatt, staying here is an absolute must. Thank you, Thor and Michele, for making my trip so memorable!

Conveniently located near Zermatt HBF. Clean and spacious room, can see the Matterhorn tip from the balcony, will be better if I was allocated a higher level. Simple breakfast included, friendly reception , no early check in but can leave luggages with them. Overall, it’s a nice hotel to stay especially if you don’t want to drag your big luggage around. Oh.. there’s no fan and aircon in the room so have to open the window and can be wake up by the train track sound.

the quad room is perfect for 2 adults and 2 kids. breakfast is superb and staffs friendly we stayed 3 nights and were luckily blessed with 1 day of clear whether at the top of the mountains. 2 ways to walk to the hotel from train station, the shorter one that google will tell u includes a steep climb (difficult if you have luggages in tow). the easier and better walk will just be to keep going straight, turn left at the matterhon musuem / church junction, and from there just a short gradual stretch to reach the hotel. very doable even with kids and luggage .

The room was completely unexpected and a complete surprise. It was incredibly large, much larger than most hotels in China. While most European hotels are like little pigeon coops, this one had a large bathroom, a spacious living room, and even enough space for an L-shaped leather sofa. Best of all, there was a huge balcony with a view of the Matterhorn. No need to wake up early or stay up late to see the golden mountain at sunrise. The facilities were complete, the breakfast was plentiful, the front desk was friendly, and they even offered luggage storage.

It is our honeymoon trip here, hotel decorated the room for us. Staff all very friendly and helpful, and we check out at 6:00am, hotel given us two breakfast set to take away😊😊, thank you so much!! Location just a few minutes away from the train station. The Room has a little kitchen, and can see the Matterhorn view.

Location was right in the middle of the city, super convenient! Nearby the Zermatt main station, as well as Gornergrat station! Supermarkets were walking distance away, and even food options were many like macdonalds, western food, etc. the receptionist was warm and friendly and even extended us for an early check in when rooms are available. The hotel was overall very cozy and clean, suitable for a short stay. The necessities are provided like soap, towels, hair dryer, tissue! Just note that there is no fridge in the room if that was your concern. Other than that, perfect stay!

This hotel offers exceptional value for money; I couldn't be more satisfied. Facilities: The room with the balcony is small but charming. The room was warm, and the blankets were very fluffy. There's a kitchen on the basement level with an induction cooker, pots, pans, and tableware. You can cook instant noodles yourself. There's also an oven and microwave. Cleanliness: Daily cleaning; very clean. Service: The staff are all very friendly. It's convenient to leave your key at the front desk when you leave and retrieve it when you return. The elevator is very old-fashioned; you need to press a button and pull the door yourself, which is quite interesting.

This hotel in Zermatt is definitely a surprise on the trip. Our group of three made an appointment in early October, because the Swiss price was higher, and the underground triple room was originally booked. I didn't expect the front desk to upgrade the room for us and upgrade to the second floor! Not only is the view very good, the balcony is intuitive to Matterhorn (I didn't see it on the day due to the weather, I saw it after checking out the next day), but the sofa bed has also been laid out and the service is in place. Less than ten minutes walk from the town, there is a supermarket along the way to meet the supply. Breakfast is rich and everything is great! There are hot springs outdoors and indoors. I often see people soaking. Every room in the hotel provides hot spring supplies. It is recommended to stay. Try to choose a regular price room, because the view is really a plus, leaving a good memory for a lifetime.

This was a really lovely hotel, spacious and clean, with great access from the station. However, since this hotel doesn't have a reception, you need to check in at their partner hotel, which is about a 5-minute walk away. I also stored my luggage at the partner hotel, and it was a very smooth process. They have dishes, detergent, an oven, and more, so it seems like you could easily buy groceries at a supermarket and cook here.

Very good location. Nice view to see Matterhorn. Delicious breakfast. However, no lift and need to bring the luggage to third floor.