4-Star Hotels in Zermatt

Being able to see the Matterhorn from our room's terrace was absolutely amazing and incredibly moving! The tea time offered delicious tart cakes and coffee, and the variety of saunas was impressive. Our relaxation time was truly fulfilling. This is definitely a hotel I'd love to stay at again. The staff were also bright and kind, making it a wonderful memory for our trip.

We just came here without many informations about this hotel, but their hospitality from staffs was Really Really great. I felt like I was staying 5+star hotel from their kindness. Picked up by hotel car, free sauna, free to use mini bar, great balcony view considering the cost of staying, and also took us to the station again when we left. I would strongly recommend this hotel, and there is also sister hotel named Hotel Daniela probably also great guessing from my experience from Hotel Chesa Valese. Hope everything well to the hotel family and staffs. We really have enjoyed to staying there.

The owner of the store is very welcoming, the people are very good, the room is very clean, the breakfast is not suitable for the Chinese, most of them are bacon and omelettes, it feels like a small and refined hotel. Focus on the key! ! ! ! ! During the preliminary booking, we repeatedly confirmed whether Ctrip can bring two elderly children with five-year-old children. The answer is definitely no problem. As a result, when we arrived at the hotel in the evening, the boss refused us to stay on the spot and said that Ctrip’s agent informed the booking customer. With children, you can stay in a double room. In fact, you can only book a family room. Fortunately, Ctrip has a timely response to the communication and upgraded the room type to check in, but when you arrive at the store, the unpleasant experience is really bad!

The waiter's attitude is good, the breakfast is very good, the choice is many, the hotel is very convenient, very clean, there are many restaurants next to it, not far from the train station and the cable car station, very convenient

Nice and clean room, warm atmosphere with wood texture deco. Best position in Zermatt and a great viewpoint right in front of the hotel. You can easily take photos for the nice dawn light on the Matterhorn just with a few step walking. The hotel provides nice breakfast and also a warm restaurant within. Staff are super friendly, You can ask for some viewpoint recommendations that is really helpful for photographers. Big thanks for bring me the luck to see the nice view, this would be my best memory of my First impression in Europe.

Beautiful property. extremely well-designed suites. Very friendly personnel. Excellent location for the Matterhorn view. The room was tastefully decorated, with a comfortable bed, excellent house cleaning services. Provide personal skincare product, especially the sheep soap that I love it ! Breakfast was also excellent. I’d want to go there again ! :)

This hotel is our lucky hotel! We ended the bitter wind and rain in Switzerland here and finally saw the Matterhorn! This hotel itself is also great. The interior layout and design are very cleverly using the elements of the Matterhorn. Moreover, we only made a temporary reservation at 6 or 7 last night. The lady at the front desk upgraded our room type. The room is so big and has a large balcony. There are free coffee and tea in the room. Their breakfast is also great. Because I was in a hurry to go up the mountain in the morning, I didn’t take any photos, but the breakfast is very rich, with various fresh fruits such as strawberries and kiwis, freshly fried meats such as bacon and grilled sausages, as well as vegetables such as broccoli and mushrooms, as well as various breads, juices and milk, and even freshly squeezed orange juice. You can also go to the bar and order a cappuccino. In short, you can eat very satisfying! The best thing is that this hotel also has a pick-up service. We originally had to drag the big box to the train station for more than ten minutes, and the small car took us directly there. It took a few minutes and arrived super fast! I promise that I will definitely stay at this hotel next time I come to Zermatt!

The location is excellent, very close to Zermatt station, and having a supermarket nearby was incredibly convenient. The hotel was spotlessly clean, and our room was well-equipped with a fridge and a hairdryer, with ample space to spread out our luggage. Breakfast was delicious, setting us up for a great start to the day. They even have a jacuzzi – I really regretted not bringing a swimsuit! As it was raining, we made good use of their transfer service to the station, and we were so pleased with their friendly and accommodating welcome.

Location – 10/10 Nestled high above Zermatt, the Riffelhaus 1853 is accessible via the Gornergrat railway, making the journey itself an adventure. Once you arrive, you’re greeted by panoramic mountain views in every direction, with the iconic Matterhorn standing proudly in front of you. The setting is perfect for ski-in/ski-out access in winter and stunning hiking trails in summer. Rooms – 9/10 The rooms are cozy, modern, and well-equipped while still maintaining a classic Swiss alpine charm. Many rooms come with Matterhorn views, and waking up to this scenery is an experience in itself. The beds are comfortable, and the rustic wooden decor gives a warm, welcoming feel. Some rooms have balconies, which I highly recommend booking for the full experience. Service – 9/10 The staff is friendly, professional, and attentive. Despite the hotel’s remote location, the service is top-notch, with staff going out of their way to accommodate special requests. From seamless check-in to helpful local recommendations, they make the stay even more special. Dining – 8.5/10 The on-site restaurant serves delicious Swiss cuisine, including traditional dishes like fondue and rösti. The breakfast is generous, featuring fresh bread, cheeses, meats, and eggs cooked to order. The only downside is that, due to the remote location, dining options are limited to the hotel restaurant, but the quality makes up for it. Wellness & Spa – 10/10 The outdoor hot tub with a view of the Matterhorn is an absolute highlight! There’s also a sauna and steam bath, perfect after a day of skiing or hiking. Soaking in the warm water while surrounded by snow-capped peaks is an experience worth every penny. Activities – 10/10 Winter: Perfect for skiing, as the hotel is directly on the slopes. The ski room is convenient, and the access to the Gornergrat ski area is unbeatable. Summer: Incredible hiking trails with direct access to the Gornergratbahn for easy excursions to higher altitudes.

Enjoyed the stay at the hotel, highly recommended. Hotel staffs were friendly and made a little hotel tour to let us know the facilities. Room arranged by the hotel was great with fantastic Mountain View. Breakfast spread was better than expected. Do note that hotel room does not come with aircondlting. It was alright as we kept the balcony door opened with natural cool airflow.