Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Aug 11, 2025|Family Friendly Smart Room
alan_jinI booked two different room types for the same price, and the hotel later combined them for me. The hotel has a great location and nice decor. Besides complaining about the breakfast in another review, I'd also like to complain about the late cleaning for extended stays. It felt like they wouldn't replace the bathroom supplies unless I urged them... Kuqa is a great place, more fun than Kashgar. The nearby Kuqa Palace, Kuqa Grand Mosque, Khezil Thousand Buddha Caves, beacon towers, and ancient temple ruins are all worth visiting to experience the impact of East-West exchange and the transition between Buddhism and Islam.
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Price per night from:TWD 1,303
Posted on Feb 9, 2025
Guest User
We went to Kashgar and passed by Kuqa and stayed in Kuqa for two days. The Xizhou Hotel was very satisfied. The hotel recommended local food to us and recommended Kuqa's tourist attractions. It was fun to visit for two days. The hotel was very clean and the mattress was very comfortable. There are also electric curtains, butlers do not exercise when turning on the lights, very good, very cost-effective!
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Price per night from:TWD 926
Posted on May 13, 2025|Superior Queen Room
Guest UserThe hotel is newly opened. The rooms are very clean and comfortable. The hygiene of the hotel is very good. There is free water in the lobby, as well as red date tea, freshly ground coffee and special robots for delivering meals and things. The breakfast is particularly rich. My children love the milk slice soup they put at the front desk. I stayed for two days last time and came again this time. Next time I come to Kuqa, I will stay at Hello Hotel. The location of the hotel is also very good. There are night markets on both sides. The location of the hotel is also great. I will stay there next time.
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Price per night from:TWD 1,222
Posted on Dec 23, 2023
Ahuoyu
The hotel rooms are very spacious. The lobby on the first floor also looks very luxurious. The only drawback is the hotel's breakfast, which tastes really average. I hope the hotel's catering department will equip the fried egg stand with a range hood. A small fried egg stand makes the whole restaurant full of oil smoke, which makes people feel uncomfortable as soon as they enter the restaurant.
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Price per night from:TWD 921
Posted on May 7, 2026
Guest UserA true gem of a hotel that makes you feel incredibly welcome! The overall environment is elegant and clean, with no unpleasant odors. The guest rooms have excellent natural light and ventilation, and the facilities are comprehensive and very convenient to use. The service attention to detail is superb; any requests are met incredibly fast, making for a truly peaceful and comfortable stay. It's perfect for both business trips and leisure travel, definitely one of my top choices for a great hotel.
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Price per night from:TWD 840
Posted on May 6, 2024
Guest User
The best service attitude in the southern Xinjiang trip (not that other stores are bad, but this one can feel sincerity and smiles from the moment you enter the door to the moment you leave).
Currently, the surrounding facilities are in the promotion period, and the clerk recommends the sauna next door, which is free.
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Price per night from:TWD 749
Posted on Jan 21, 2025|Family Room (Latex Mattress + 55-Inch TV)
Guest UserThe environment is very good, the lady at the front desk is very beautiful, the service is very good, the hotel facilities are complete, the breakfast is very rich, I am traveling with the elderly and children, the parent-child room suite is very comfortable, I will stay here again next time.
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Price per night from:TWD 1,136
Posted on Jun 24, 2026
Guest User
The overall experience exceeded expectations, and all aspects are worthy of full praise. It is highly recommended for friends who travel.
The location of the hotel is very good, the bus stop is out, the taxi is also very convenient, the surrounding dining and convenience stores are complete, shopping and eating do not need to detour, whether it is a tourist relaxation or a business trip is very suitable
The first impression of entering the lobby is very good. The overall decoration is clean and atmospheric, with plenty of lighting, green plants are neatly arranged, and the ground and rest area are cleaned by staff at any time, without any mess. The reception staff at the front desk are gentle and courteous. The check-in and check-out process is very efficient. If you have any questions, you will answer them patiently and meticulously. You will take the initiative to inform the location of the elevator, breakfast, and laundry room. The whole service is intimate and thoughtful, and there is no perfunctory situation.
The internal hygiene of the guest room is impeccable, there is no smell when entering the door, the floor and the corners of the window sill are wiped clean, the bathroom glass, sink, toilet have no stains and water stains, and the bath towels are soft and dry without smell. The bedding was replaced in a timely manner, the mattress was moderately firm, the pillow height was suitable, the room sound insulation was excellent, the corridor and outdoor noise were almost inaudible, and the night could rest peacefully. The room facilities are complete, the air conditioning heating and cooling is stable, the 24-hour hot water is smooth, the WiFi network speed is stable, the tables and chairs, lamps, storage cabinets are well maintained, the toiletries and drinking water are sufficient, and the details are in place.
The room cleaning service responded promptly. The supplementary items were needed in the middle of the way and were delivered quickly after contacting the front desk. The staff was polite and courteous throughout the process. The overall situation is not shortcoming from the lobby environment, front desk service, room hygiene, hardware facilities to the location, the price is very high, the living experience is comfortable and safe, and I will still book this hotel next time I come to the local area.
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Price per night from:TWD 892
Posted on Jun 18, 2025
Guest User
The superior twin room we stayed in was quite large, and the cleaning staff were also enthusiastic in helping with laundry and shoes. However, there were loose threads in the room, and the central air-conditioning controller's external wiring was exposed, which was unsightly. The breakfast was average, and parking was at the hotel entrance. I had to struggle to find a parking space when I came back late. The coffee machine in the lobby was also something I could only look at, but couldn't use anyway. The manager, in particular, had a bad tone of voice and a poor attitude. When she spoke to the employees in the morning, she herself had a bad attitude, so how could she lead a team? The service attitude of another female front desk staff with short hair was also not good. When I asked where the boiled water was in the lobby, she replied that it was everywhere without even looking up. The security guard even enthusiastically offered to help boil water. Therefore, the hotel's management level is poor, average. The core reason is that the manager does not have a warm service awareness, or it may be that someone with connections brought it up. The Wi-Fi speed in the entire hotel is very slow and unusable. I suggest you choose with caution.
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Price per night from:TWD 911
Posted on Aug 7, 2024|Zero Pressure Speciai Double Bedroom
Guest UserThe sanitation is very clean and the environment is very comfortable. It was already very late when I got here. The lady at the front desk was very helpful. I got a free room upgrade if I caught up with the event. I slept very comfortably at night. The breakfast was delicious, overall everything was good. There is also an underground parking space which is very convenient.
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Price per night from:TWD 701