Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Jun 28, 2025
Guest User
Hotel location is good, the service staff is warm, the room is quiet and clean. The room size is relatively large. The disadvantage is that it takes a little time to go to 🉐 for the first time to find the front desk. You need to find a hand-held elevator to go down to the basement floor to check in. Because the whole building is for commercial and residential use, the obvious kitchen taste in the corridor. The decoration is relatively old, if you drive, 🉐 go down from the garage to the first floor, and then transfer to the elevator to the room The hotel is well located, and the staff are very friendly.The higher floors are relatively quiet and clean, and the rooms are quite spacious.The only drawback is that it took some time to find the front desk on the first visit.You need to take the escalator down to the first basement floor to check in.As the building is a mixed-use commercial and residential one, there is a distinct smell of cooking in the corridors.The decoration is rather old-fashioned.If you drive, you have to go down to the ground floor from the garage and then take the elevator to your room.
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Price per night from:JPY 26,656
Posted on Jan 1, 2026
Guest User
During check-in, the staff mocked my lack of English, laughing and making gestures at other staff members, which I found unpleasant. While all explanations were in English, the departure was in Japanese, so I assumed they understood everything. Upon check-out, I was surprised to see a payment of $1,347.40. After returning home, I called Trip.com and they handled the matter, refunding me $1,030.61. However, they had deducted a $316.79 service charge and other charges that were not included in my travel application. The hotel only sent me a receipt by email, with no apology. The staff member who checked me in and checked me out was the same, so I assumed they knew I didn't speak English before making the payment. It was a shame that my trip was so frustratingly disrupted by the hotel's front desk service.
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Price per night from:JPY 42,145
Posted on May 17, 2025
Guest User
初めてのハワイ旅行で利用
雰囲気がホテルにはないローカルハワイの雰囲気を感じられる所で素敵でした。
ワイキキビーチ周囲の観光名所全部に行きやすく立地面最強です。部屋内のアメニティは2人で利用するには少し少なめですが持ってきてたので問題ないです。
ホテル内のビーチや併設のバーはとても雰囲気があり素敵です。室内も清潔感がありました。1階のフロント近くの部屋でしたが、併設のバーが近くにあることもあり夜外の人の話し声が聞こえるのは気になりました。ビーチチェアーを無料で貸し出しはありがたい。スタッフの人も気さくで丁寧でよかったです。
英語のみですがボディーラングエッジでなんとかなります
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Price per night from:JPY 22,312
Posted on Jun 6, 2024|Standard Room, 1 Queen Bed, City View (Cosmopolitan Queen)
AndStrategically located with popular eateries down the corner, further up and you will hit hyatt and the beach. We had the tunnel view of the beach at the corridor too. The recept is polite and detailed, providing necessities such as toiletries upon request. There's complimentary breakfast too and the spread is decent and awesome - only shortcoming is the hard boiled eggs and strawberry tasting tad sour-ish. There's complimentary necessities to the beach too. The valet is great - polite and efficient. All good.
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Price per night from:JPY 26,727
Posted on Jan 16, 2026|2 Double Beds, Non-Smoking
ManaSuisseExcept for the location near the airport I wouldn't recommend this hôtel. It's dirty and noisy. And when the breakfast is included in the price of room, you get coupon for the restaurant. The choice of food for breakfast is very small. And it's either coffee (a very very bad one) or water (a very very small bottle). And then you are allowed to eat in the restaurant and you have to take away and eat in your room as there is no other places to eat. This breakfast is a joke :(
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Price per night from:JPY 22,949
Posted on Apr 5, 2025|2 Double Beds,Non-Smoking,Tower Room,Microwave and Refrigerator
Guest UserI would not recommend this hotel to anyone unless they’re a very deep sleeper. The road noise is impossible to sleep with. I’ll be complaining soon and seeking a part refund. Even with earplugs I couldn’t sleep enough. (There was also no bottled water. Even in countries with drinking tap water, hotel rooms get theirs from tanks so it’s not recommended.)
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Price per night from:JPY 33,031
Posted on Jan 11, 2026
Chooooooi
Every staff member I encountered at the hotel was kind and friendly. I asked them numerous questions over my 7-night stay, and they always answered thoroughly and satisfactorily.
However, I'm not sure if I misunderstood, but I was told that room cleaning was daily. Yet, if I didn't specifically request room cleaning at the front desk in the morning, the room wouldn't be cleaned. When I inquired the morning after it wasn't cleaned, the answer was always that it was 'on the list.'
Aside from that, everything else was perfect. It was a wonderful environment where I could relax peacefully for my entire 7-night stay.
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Price per night from:JPY 37,541
Posted on Nov 3, 2025|Studio With Kitchen
Carly211
The hotel is quite old and the room wasn’t ready even at the check-in time, which was a bit disappointing. The room itself wasn’t very clean, but I guess it matches the price. On the bright side, the location is excellent and the security feels reliable. I also loved that you can see beautiful rainbows from the area—such a nice surprise! Overall, it’s not a bad choice if you just need a convenient place to stay.
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Price per night from:JPY 21,131
Posted on Dec 30, 2023
Daniel
We were a bit disappointed initially with the cleanliness as there was a stain on the bed sheet upon entering the room. Thankfully, housekeeping changed it within the hour. The place is located in a central location, close to the beachfront at Waikiki, with a partnership with beachfront stores for beach equipment, as well as GoPros, sunscreen, lotion etc. that can be borrowed, included in the resort rate.
However, the age of the hotel is really starting to show, it is in need of not just a touch up but an overhaul where possible. To be fair, the price, especially that paid for during this period, was a fair representation especially compared to neighbouring downtown hotels, given you do receive much more space and a kitchenette with microwave in the case of the 1 bedroom suite. However, I would say that I would have enjoyed my stay far more if at least some work was put in to modernise the space. In particular, my bathtub had peeling paint, and the colours of the room need some work.
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Price per night from:JPY 35,014
Posted on Jan 19, 2020
Guest UserIt was a room with a view of the diamond head and the sea.
I was a little worried about the height because I wanted a clear view of the sea, but I was satisfied with the Lanai overlooking the two without any problems.
It is old as a whole, the bathtub is old, and it takes time to get hot water.
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Price per night from:JPY 26,373