4-Star Hotels in Cologne

Extremely satisfied with this hotel. Cleanliness: Spotless, both the room and the lobby. Service: Very warm and helpful. Our car was a bit too tall for the parking garage, and the staff helped us resolve the issue. Environment: Very close to the city center, only about a 10-minute walk to the cathedral.

Excellent service by Kim, just a year in the Marriott chain, but I feel destined to be a manager one day. We had a problem at check in as I had registered in haste and used my son's name instead. She took it upon herself to look over the registration, saw that it was my credit card that was used and made the decision to check me in without any fuss. In other hotels, I had stayed at, a mistake like this would have involved a supervisor and then the hotel manager! Kudos Kim! There was some work being done as they renovate the hotel. This should be highlighted prior to booking as well as the fact the fitness center was also under renovation until the end of August. The air conditioning was great and very welcome especially during a heat wave. The carpeting and everything else was new. The room was a little dusty,, ice container and the water kettle could use a thorough cleaning. Overall, I was impressed with the service and would recommend this hotel to the public.

The room was spacious, and they had already made up the beds and laid out the bath towels and regular towels for our triple room. The breakfast selection was also very rich, with boiled eggs, fried eggs, bread, milk, and smoked salmon. The staff were exceptionally polite and cleared plates very promptly. The only downside was that the showerhead in the bathroom couldn't be raised as the holder was broken. The most significant drawback was that the hotel is right next to a railway line, and the noise from the subway and cars hitting speed bumps on the highway was incredibly loud. A subway train passed every two to three minutes, starting before 6 AM, which made it very difficult to get a good night's sleep and negatively impacted our enjoyment of the rest of our trip.

The location is fantastic, right near the train station and a short walk to the cathedral. The room also has cooking facilities and a washing machine, which is incredibly convenient for long-term travelers! Plus, there's a pool where you can get some exercise, which is a great bonus.

Overall, it was excellent. The hotel has many rooms, and the rooms themselves are very spacious. Housekeeping cleans daily. There's a restaurant on the first floor with good food, making it definitely worth a stay. It's also very close to the Cologne Exhibition Centre, with a subway station right outside the hotel that gets you there in just 3 stops. Getting to Cologne Central Station is also super convenient, as there's a direct bus right in front of the hotel!

The room was just like in the photos, spacious and comfortable. Good hotel service. There were great views from the window, you could see the cathedral. Nearby, there are beautiful areas by the river for walks, and you can reach the city center by following the river on foot. Good value for money.

Struggled to get through to the hotel as the phone number on the app used to make booking was in correct. The hotel is easy to find and transport links from the airport I give a 10/10 plus connection to the city was super easy. Upon arrival, the service desk staff were pleasant and apologised. Finally checked in and the room was clean and well done. However, my room was facing the major road and extremely noisy during the entire stay as the road is a busy one.  Ordered a late dinner and disappointed with my under done beef patty, the bun it came with required an electric knife to get through. I did complain and an apology was given.  Now, the hotel room doors bang whenever they’re being closed and made my stay unbearable. Something definitely needs to be done as I was put off!! Before retiring to bed, I hung the notice to not be disturbed..alas! the following morning after breakfast I just wanted to have a quiet time but I was rudely interrupted, disturbed coupled with the loud doors as the cleaners went about their inspections 2 x in a space of 10 minutes.  I would have loved to stay here on future visits but it’s a NO!!  The breakfast was lovely, sauna and swimming pool facilities too. I did not use the gym. Otherwise it’s in a good safe location.

The location of the hotel is good. Rooms were generally clean but pretty narrow when you go to the toilet. Beds were comfortable. When I asked they gave us kettle and glass. This is also a nice act! If you check in earlier you have to pay 30 euros extra. Therefore we arrived at the hotel at 15:06, and the receptionist told that they haven’t made the room ready for third person. Our reservation did include third person from beforehand. When we entered the room, it was so hot that it was not possible to breathe normally. My guess they just forgot about us entering, even though we came beforehand to put our luggage and reminded them we would be back for 3pm.

Great location and very near to tram. Room is relatively small and without kettle. Breakfast is average with basic.

This hotel boasts a great location, close to the train station and the old market, and near the Rhine River, offering a lovely environment. There's a church right downstairs, providing a nice view. Check-in is self-service via a machine, which was a bit slow, but the hotel's interior is quite new, the rooms are spacious, and the bed is comfortable. Thumbs up!