4-Star Hotels in Tbilisi

We stayed at the hotel for 2 nights. Great location, beautiful area where you can walk endlessly. It's so quiet in the hotel, it's almost unusual. It was lovely to sleep to the sound of birds chirping. The hotel staff were friendly and always resolved any issues quickly. The breakfast was optimal – scrambled eggs, boiled eggs, a couple of salads, and very tasty eggplant – delicious and filling. 100% value for money, we would gladly stay again.

I had an incredible stay at Shota@Rustaveli Boutique Hotel as a solo traveler blending work and leisure. The location is perfect—centrally situated in Tbilisi, just a short walk from the Tbilisi Opera and Ballet Theatre and the Georgian National Museum, making it ideal for exploring the city. The room was well-equipped with a comfortable desk that was perfect for getting work done. The service was outstanding, with attentive and friendly staff who made me feel right at home. This hotel exceeded my expectations in every way, and I’d highly recommend it to anyone visiting Tbilisi!

One of the best hotel chains. I love that it is green and environmentally conscious. They have water towers on every floor and jugs in the room to get water. Beds are really soft and comfortable. The hotel is clean and has a lot of unique decor and lots of areas for you to sit. You can get free tea and coffee downstairs. This hotel was near all the areas you need and easy to walk where needed. Definitely recommend.

My experience at sandali metheki was amazing,Breakfast tastes so amazing, the staffs are so helpful and very nice with top notch professionalism 🥰, the hotel location is very accessible to different parts of the city . Thank you sandali metheki, will surely visit again. 👍👍

I love this hotel for its proximity to the sulfur baths and thermal spa, where you can enjoy a full range of treatments, as well as for the delicious breakfasts (which, by the way, are good everywhere in Georgia) and comfortable beds. Narikala Fortress and the magnificent Botanical Garden are also very close by.

Perfect for young travelers! The decor is super modern and stylish. The front desk staff were really welcoming, and they even provided free bottled water and complimentary breakfast. Plus, there's a fantastic local restaurant right downstairs – highly recommend checking it out!

The renovation isn't new, the room wasn't smoky, but it was noisy. The first two nights were quiet, then it became a nightmare. Especially around 4 AM, there was an incredibly loud noise from a garbage truck or something similar. I asked the reception to check if the window had been broken during cleaning, but nothing was ever fixed. The advertised king-size bed turned out to be two single beds pushed together. Even the mattresses weren't shared; each bed had its own. There was a card on the nightstand that you had to leave on the bed to get the sheets changed. But it was hit-or-miss: one time I left it, and nothing was changed, they didn't even make the bed completely. The next day I left it again, and they did change them. This was noticeable because the duvet cover had a rather impressive grease stain from a squashed moth, the presence of which, by the way, was also not great. Dental kits had to be requested daily at reception. Why can't they be replenished during cleaning if a request has already been made and the staff can see they've been used? Management will probably come up with an excuse, but for the customer, it's incredibly inconvenient. I've never encountered anything like it before.

This hotel is located by the river and boasts a beautiful interior, excellent facilities, and stunning views. From the room windows, you can overlook most of the city. It's incredibly convenient to go downstairs for meals or to visit attractions. Transportation is also very accessible; a bus stop is just about a 5-minute walk away, where you can pay with a credit card to get to the airport – cheap and convenient.

⭐⭐⭐⭐⭐ We were very satisfied with our stay at Museum Hotel Tbilisi. The hotel's location is excellent, within walking distance to all the main attractions of Old Tbilisi. The room was spacious, very clean, and comfortable. Breakfast offered a good variety and was delicious. The staff were exceptionally friendly and helpful, making us feel right at home. The combination of historical atmosphere with modern comfort makes this hotel special. If we return to Tbilisi, we will definitely stay here again and highly recommend it to everyone.

Positive aspects: The hotel is newly opened, and the room itself is clean and well-maintained. Housekeeping is flawless – towels are changed daily, they are clean and in good condition. The bed is comfortable, Wi-Fi works reliably, and the climate control is adequate (neither stuffy nor too warm). The room is equipped with a TV, though the channel selection is limited (no movie channels such as TV1000). Standard amenities are provided: bottled water, slippers, and bathroom toiletries (mini-soap, shampoo, conditioner, and shower gel), although body lotion, toothbrush, and toothpaste were not available. Breakfast is quite basic, but all items are fresh. I would also like to acknowledge the staff member who quickly resolved an issue with a steamer – she was smiling, friendly, and efficient. 1. Check-in experience and guest information: Upon arrival, there was no warm welcome, no escort to the room, and no luggage assistance. No in-room information was provided regarding Wi-Fi access, hotel services, bar prices, or the schedule of the conference (timing and location). All of this had to be inquired about separately after check-in. Additionally, the front desk had difficulty locating my reservation, which caused unnecessary delay. I stayed at this hotel to attend a conference that lasted from early morning until late evening. Unfortunately, instead of a good rest, I had a terrible experience that completely ruined my stay. 2/ Security issue (a nightmare at night): At around 3 a.m., while I was fast asleep before an important day, strangers walked into my room without any prior notice – they opened the door with their own key card. They were just as shocked to see me as I was to see them. Imagine waking up to find unknown people in your private space. Not only is this a serious breach of security and privacy, but a little while later I was woken up again – this time by a receptionist who came to personally apologize for the earlier intrusion. Instead of handling this in the morning or at least calling first, they woke me up a second time. I couldn't fall back asleep afterwards, and I had to get up very early. 3/ Staff response (dismissive and unhelpful): In the morning, I went to the front desk to ask how this could have happened and what the hotel was willing to offer as compensation for my ruined sleep and emotional distress. The female receptionist gave me a cold, cynical reply: ”We already apologized to you – what more do you want?” and ”You didn't sleep? That's your problem. We said sorry.” This attitude is completely unacceptable in the hospitality industry. She made no effort to understand the situation, offered no solution (be it a discount, a complimentary service, or even basic human empathy). For them, a formal ”sorry” seems to be a free pass for any mistake. Conclusion: This hotel cannot guarantee the most basic things – your safety and a good night's sleep. And the staff clearly don't know how to handle guest complaints except with arrogance and indifference. You cannot get back the sleep you lost at 3 a.m., and the feeling of insecurity stayed with me for the rest of my stay. I cannot recommend this hotel to business travelers or tourists alike. If you value your peace of mind, decent service, and actual safety – look elsewhere. Apologies don't replace quality rest, and the staff attitude here is truly disappointing.