5-Star Hotels in Tbilisi

Hotel was quite new. Location for us was not ideal as in the middle of the touristic center of the city which meant that there was a lot street noise which meant that it was impossible to sleep with open window and hawking and touting in the streets right outside of the hotel. Beds and breakfast were both excellent, shower looked good but was inadequate as very low water pressure and inconsistent temperature, lighting in the room was also a miss. Personnel very friendly and cooperative and gave us some good advice on where to eat on first night. Building is beautiful and lobby very nice.

The room was quite spacious and decent. However, the pillows weren't clean; they had some dark marks on them. I was in a hurry to go out for dinner, so I just dropped off my luggage and left without bothering to change rooms. The location is excellent, though.

Overall, my impression of the stay was mixed. The hotel appears insufficiently thought out in terms of comfort, although there are some positive aspects. There are no shelves in the shower for basic toiletries, and the bathroom lacks drawers and shelves for storing personal items. There is also no makeup mirror. The beds are movable, the safe is not fixed to the wall, and there is no soft headboard. The hair dryer is weak, and the desk is very small. There is no smart lighting system or automatic air-conditioning mode. The bathroom floor is cold, and the mirror is positioned opposite the bed, which I personally found uncomfortable. My request for drinking water was fulfilled only after 45 minutes. There are no service labels on the in-room telephone. It is unclear how a hotel with a five-star rating can operate without a gym. The advertised SPA, in reality, is a jacuzzi for 6–8 people with unusual lighting. The staff generally appeared unfriendly, especially in the restaurant. Beverages are not offered during breakfast; guests must approach the bar themselves to order coffee. Cocoa is available for an additional fee of 15 GEL. Breakfasts are generally good; however, the chef uses onions quite extensively, including in salads and other dishes, which may not suit all guests. On the positive side, I received a room upgrade due to the unavailability of the booked room category, as well as a pleasant birthday greeting from the hotel. The hotel may be suitable for short stays without high expectations; however, improvements in service and room facilities would significantly enhance the level of comfort.

During my stay, the spa complex was out of order! We received no information about this, neither when booking nor when checking in ‼️ Why? We were extremely unpleasantly surprised when we opened the door to the spa center and saw construction materials and chaos inside!! For a Pullman network hotel, this is unacceptable!!! Be sure to clarify this before booking.

Outdated hotel, lots of things need to be fixed Booked it for outdoor pool and bar side. Service is slow and mediocre, not really a Radisson level. Casino on the ground level attracts strange people outside at night time. Restaurant food is ok but pricey

Really thanks for this service. The hotel was amazing and beautiful. Also the breakfast was so delicious and fantastic. Hope to book a room again as soon as possible. And thanks for this hotel. It was the most beautiful trip for me to enjoy there ❤️❤️❤️❤️🙈

Hotel location is good, just next to Republic Square, take the penultimate stop of the 201 or 100 airport bus from the airport, there is a road full of restaurants, to the airport take the 201 bus stop closer, just behind the hotel on the road. The room at the end of the hotel aisle is facing the Republic Square, but because the scorpion is on the 11th floor, the scorpion can see the upper part of the square building (lights at night), the others are blocked by the surrounding buildings, and because these buildings are below the 11th floor, they are at the top of the mess. The room facilities are old, the door lock is a bit inflexible, and you need to manually operate when you close the door; The management is relatively loose. The room is cleaned very late every day. The hottest afternoon is three or four o'clock in the afternoon to prepare for rest. The room has not been cleaned. It usually takes more than five o'clock. One day, it is urged twice to clean. See how they work: take out the trash can, change the bathroom towel and bath towel, Wipe the room tabletop, make the bed, three times - once vacuumed, once wiped the mirror. The bottled water supplement is very sufficient. The suite booked has a balcony as a highlight, and the visual room area is not as large as the marked one. More Muslims travel. Overall, the price is very low.

The hotel clean and the service is good. Room was good and bathroom size was ok. Breakfast was good. The only 2 things that I should mention is the location of the hotel was not very close to the attractions. Moreover, WI-FI quality needs to be improved.

A very high standard hotel, located in the center of things and within walking distance of the Old City, the Peace Bridge, and Freedom Square. The hotel staff was courteous, helpful, and attentive. They upgraded our room to a river view room at no extra charge. The spa with a large pool and jacuzzi, sauna, and steam room was excellent and included in the room price. Breakfast was excellent. For those who observe kosher, a 2-minute walk from the hotel is a kosher restaurant called Mendis, and a 5-minute walk near the Great Synagogue in Tbilisi is another kosher restaurant called King David. Definitely recommend this hotel to everyone.

В проживании были и плюсы и минусы. Плюсы: Красивый интерьер Чисто и хорошо убирались каждый день Есть все необходимые принадлежности: тапочки, халаты, шампуни, щетки и т.д. Просторный номер Много вешалок и шкафов для вещей Отличный бассейн, сауна, тренажерный зал с большим выбором тренажеров и оборудования В номере климат контроль Минусы: Далеко от всех достопримечательностей, на горе Вид из окна был на помойку Перед отелем стройка, поэтому красивого вида нет нигде Во второй день не поставили воду в номер, а персонал сказал пить из-под крана. Но на следующий день они исправились Телефон в номере не работает (кнопка вызова ресепшен), приходилось ходить на ресепшен по любым вопросам Мало кто из персонала говорит на русском, но и на английском они видимо плохо понимают, так как несколько раз давали ложную информацию. В целом отель норм, если вы на машине, и если снимать за те деньги, что я снимала (~100$ в сутки за номер с двумя спальнями).