5-Star Hotels in Tbilisi

I stayed for 4 days straight, and the facilities and environment were truly excellent. Every morning, I enjoyed a delicious and satisfying breakfast, went out to explore during the day, came back in the afternoon for coffee, and in the evening, I indulged in wine tasting, swimming, and sauna. Capped off with a bedtime story, it was a perfectly blissful cycle. The specialty dishes were exquisitely prepared, and the service was impeccable. I'll definitely stay here again on my next visit. Highly recommended!

Hotel was quite new. Location for us was not ideal as in the middle of the touristic center of the city which meant that there was a lot street noise which meant that it was impossible to sleep with open window and hawking and touting in the streets right outside of the hotel. Beds and breakfast were both excellent, shower looked good but was inadequate as very low water pressure and inconsistent temperature, lighting in the room was also a miss. Personnel very friendly and cooperative and gave us some good advice on where to eat on first night. Building is beautiful and lobby very nice.

No refunds allowed, everyone please read carefully. Even canceling three days in advance is not possible. Don't book if you have travel plans or are likely to change them. Ctrip intervened multiple times to communicate, but the hotel refused to provide a room. Ctrip unilaterally compensated me 200 yuan; it was a booking that cost over 600 yuan. I don't recommend traveling here in the short term either. There are protests everywhere, and you might even get hit by tear gas. Safety first. There's also a recent mayoral change.

After spending a few days exploring Tbilisi, I booked two nights at this hotel to relax before heading back home. I didn't really go out much, just stayed in the hotel's cafe, enjoying the beautiful view opposite. It was incredibly comfortable. The location is also excellent; it's about a 20-minute walk to the city center along the river, and a taxi back takes only a few minutes.

The location is fantastic, and there's plenty to explore nearby. The room was spacious and quiet, and the price was just right. The front desk staff were incredibly friendly and spoke English slowly and clearly, which made me feel very cared for. It was a huge improvement compared to other hotels where the front desk staff were cold and mumbled. Plus, the front desk attendant was an absolute beauty! Out of the four hotels I've stayed at in Georgia, this one had the best room and the best service for its good location.

Overall, my impression of the stay was mixed. The hotel appears insufficiently thought out in terms of comfort, although there are some positive aspects. There are no shelves in the shower for basic toiletries, and the bathroom lacks drawers and shelves for storing personal items. There is also no makeup mirror. The beds are movable, the safe is not fixed to the wall, and there is no soft headboard. The hair dryer is weak, and the desk is very small. There is no smart lighting system or automatic air-conditioning mode. The bathroom floor is cold, and the mirror is positioned opposite the bed, which I personally found uncomfortable. My request for drinking water was fulfilled only after 45 minutes. There are no service labels on the in-room telephone. It is unclear how a hotel with a five-star rating can operate without a gym. The advertised SPA, in reality, is a jacuzzi for 6–8 people with unusual lighting. The staff generally appeared unfriendly, especially in the restaurant. Beverages are not offered during breakfast; guests must approach the bar themselves to order coffee. Cocoa is available for an additional fee of 15 GEL. Breakfasts are generally good; however, the chef uses onions quite extensively, including in salads and other dishes, which may not suit all guests. On the positive side, I received a room upgrade due to the unavailability of the booked room category, as well as a pleasant birthday greeting from the hotel. The hotel may be suitable for short stays without high expectations; however, improvements in service and room facilities would significantly enhance the level of comfort.

During my stay, the spa complex was out of order! We received no information about this, neither when booking nor when checking in ‼️ Why? We were extremely unpleasantly surprised when we opened the door to the spa center and saw construction materials and chaos inside!! For a Pullman network hotel, this is unacceptable!!! Be sure to clarify this before booking.

The lady at the front desk was very friendly and upgraded our room. Honestly, I didn't have high expectations based on previous reviews, but as soon as I entered the room, I was blown away by the floor-to-ceiling windows and city views. I didn't even want to leave! The night view was absolutely stunning, and all the photos were taken from inside the room. Breakfast was also good, and the breakfast restaurant on the terrace had a great view too, with lots of little sparrows flitting around, waiting for scraps. Plus, the Asian restaurant next to the hotel lobby is really delicious – highly recommend it!

It exceeded my expectations. I booked this hotel randomly, but its location was amazing—super convenient by taxi and subway. Plus, the view from the window was fantastic, with a view of Trinity Lafayette. Also, unlike my previous stays outside the Old Town which was incredibly noisy, this hotel was no problem. Breakfast was decent, but they stayed until 11 am, and until 11:30 am on weekends—a blessing for lazy people. The swimming pool was small, but shallow, perfect for families with kids.

A very high standard hotel, located in the center of things and within walking distance of the Old City, the Peace Bridge, and Freedom Square. The hotel staff was courteous, helpful, and attentive. They upgraded our room to a river view room at no extra charge. The spa with a large pool and jacuzzi, sauna, and steam room was excellent and included in the room price. Breakfast was excellent. For those who observe kosher, a 2-minute walk from the hotel is a kosher restaurant called Mendis, and a 5-minute walk near the Great Synagogue in Tbilisi is another kosher restaurant called King David. Definitely recommend this hotel to everyone.