With a stay at Ruby Gold Coast by CLLIX, you'll be centrally located in Gold Coast, within a 10-minute walk of Wax Museum and Surfers Paradise Beach. This aparthotel is 0.6 mi (1 km) from Infinity Attraction and 0.8 mi (1.4 km) from Cavill Avenue.
Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a steam room. This aparthotel also features complimentary wireless internet access, barbecue grills, and bike storage.
Featured amenities include luggage storage and an elevator. Free self parking is available onsite.
Make yourself at home in one of the 101 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves, and housekeeping is provided weekly.
HHopeful Doughnuts2023.06.21
Serviced apartments a short walk from Surfers Paradise beach, 5 mins walk G:link light rail stop (Cypress Avenue). It's also 3 mins to Budds Beach which is a nice quiet sunset spot. Stayed in a one bed which was very spacious (~70-80sqm?) and, southfacing, had a good view of the city lights at night and with glimpses of Surfers Paradise beach. Cleanliness was quite good, but you have to take the rubbish out yourself, since there's no housekeeping. Amenity-wise, it's all self contained with your own dishwasher, washing machine and dryer. The lobby cafe isn't the cheapest but very handy if you're heading out on a day trip but don't have time to pop out for brunch in Surfers first.
Unwind at a five-star resort in the town of Surfers Paradise. JW Marriott Gold Coast Resort & Spa boasts luxurious rooms, award-winning service and a covetable hotel location on Ferny Avenue. Attend events at Gold Coast Convention Centre, treat the family to Sea World Gold Coast and stroll the beautiful beaches of Surfers Paradise. Our redesigned hotel rooms and suites offer an ideal setting to relax, complete with high-speed Wi-Fi, plush bedding and pristine marble bathrooms. Wake up feeling refreshed and ready for adventure in Surfers Paradise. We offer family-friendly resort facilities, from peaceful saltwater lagoons and an outdoor freshwater pool with a slide to a fitness centre and Sport Court®. One-of-a-kind experiences at our hotel include culinary cooking classes, JW Garden herb planting and guided tours, daily fish feeding, snorkeling in the saltwater lagoons and much more. Leave your family vacation to Surfers Paradise richer than when you arrived at JW Marriott Gold Coast Resort & Spa.
GGuest User2022.06.15
We stayed at the JW Marriott in June 2022 for a family vacation. Cons: The first night I woke every hour from the bed as it was extremely uncomfortable and hurt my back. I could feel the springs and woke up in pain. The next day they put a mattress topper on it which made it bearable but still the worst bed i have slept in in a hotel. I stripped the bed one night as my son had an accident and was disgusted to find the mattress looked old, dirty and sunken in. It really let down the whole room (which was otherwise gorgeous). I had ordered loose balloons for my Mother in laws birthday for her room upon arrival. These were just dumped in the room in a bunch and not actually untied losing the effect and making it a waste of money. Pros: The pool area is amazing, the cocktails are great and the whirl pool is warm enough to swim in even in winter! The pool with the fish was slightly cooler but I am told still heated. There are waiters that will bring your drinks to you and take your order. The sandy area is great for toddlers. Food & Drink at Chapter & Verse is amazing and the service was great. Misono is well worth a visit and was our highlight! Buffett breakfast has everything you could want however I have stayed at another Marriott hotel that allowed you to order your eggs to order. This would be a welcome addition here. All the staff were super friendly and helpful. Shout out to Robert, Georgia and Johnathan. We had connecting rooms which was awesome but the door does open outwards and take up a lot of room in the small hallway. If you are not a member of Bonvoy it is well worth joining up at the beginning of your trip. Overall it is a beautiful hotel and we would return, however the bedding situation really let it down and needs to be upgraded.
With a stay at Mantra on View Hotel, you'll be centrally located in Gold Coast, within a 5-minute drive of Cavill Avenue and The Star Gold Coast. This 4.5-star hotel is 11.2 mi (18.1 km) from Warner Bros. Movie World and 0.1 mi (0.2 km) from Surfers Paradise Beach.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.
Enjoy a satisfying meal at NOSH Pan Asian serving guests of Mantra on View Hotel. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Gold Coast? This hotel has facilities measuring 18030 square feet (1675 square meters), including conference space. Limited parking is available onsite.
Stay in one of 321 guestrooms featuring flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
GGuest User2023.07.20
Stayed recently during the week so no noise from Cali beach club next door. In fact perfectly quiet once balcony door was shut. But hey, your in Surfers Paradise so you can't expect absolute silence. Rooms were a bit in need of a paint but so what. It was immaculately clean, smelt lovely and was cheap as well. Bathroom amenities smelt beautiful. Big containers of shampoo and conditioner and body lotion and bath gel/ hand wash. I didn't have to use any of my own supplies except toothpaste and toothbrush. The girls on reception were extremely kind and welcoming. I would definitely stay again.
Excellent
70 reviews
4.3/5
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₹ 8,470
per night
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Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.When arriving by car, you'll be grateful for the on-site complimentary parking at serviced apartment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire serviced apartment. Start your day stress-free at Chateau Beachside Resort as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the serviced apartment, relish in the invigorating taste of a freshly brewed, excellent coffee.Various excellent meal offerings at serviced apartment ensure that enticing and easily accessible options are constantly available. Throughout the day and night, guests can enjoy light refreshments with the serviced apartment offering vending machines.Throughout the day, engage in the entertaining activities available at Chateau Beachside Resort. Make sure to discover the readily available beach at serviced apartment.Unwind by the pool at serviced apartment and cherish a leisurely moment. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by serviced apartment.
GGuest User2024.03.17
For a relaxing holiday with no fuss consider this accommodation. It was perfect from the room, views, facilities and location. Rooms as you expect for the price. Views that you don't get sick of. Facilities of laundry, bbq, spas, pool and games/gym area were great. Location location I didn't have a hire car nor did I need one walked to Capri boat hire and the skypoint observation building and all the shops (bws across road and coles 2 blocks away) Right in the heart of Surfers! As for the bad reviews they want everything for nothing. The $3.00 beach towel hire was for the whole 5 day stay not each day. The staff were helpful and friendly. A/c and fan worked a charm. No room service while here 5 days but that's how they keep the prices down. Couldn't hear noise of road much as the surf is loud. I will definitely be back. Thanks again.
With a stay at Novotel Surfers Paradise, you'll be centrally located in Gold Coast, steps from Cavill Avenue and within a 5-minute drive of The Star Gold Coast. This 4.5-star hotel is 0.2 mi (0.4 km) from Surfers Paradise Beach and 0.4 mi (0.6 km) from Slingshot.
Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and an outdoor tennis court. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services.
Grab a bite to eat at BLVD Cafe & Bar, a café which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Planning an event in Gold Coast? This hotel has facilities measuring 6749 square feet (627 square meters), including conference space. Self parking (subject to charges) is available onsite.
Stay in one of 408 guestrooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
CCHI CHUNG2024.03.27
The best thing about this hotel is its location. How fantastically close it is to the Cavill Avenue shopping street. There's even a Woolworths in the mall right below the hotel. Basically, you can get any food and necessities within 5 minutes of walking by the seashore. I haven't had the opportunity to try out the hotel facilities which from my seaview balcony I noticed that there was a tennis court and an outdoor pool. The hotel is a bit old though, since it's probably renovated from the previous owner, signs of wear and tear do show in some corners, but it doesn't impact the overall living experience much in this spacious room. Thankfully they gave us a room over 25 floors above ground with nice sea view. Would definitely choose this hotel again if I have the precious chance to visit the Gold Coast again based on how great this hotel offers with its reasonable price (Other major hotels by the seafront are very costly during Australia's summer month of December).
With a stay at The Island Gold Coast, you'll be centrally located in Gold Coast, steps from Cavill Avenue and within a 5-minute walk of Surfers Paradise Beach. This beach hotel is 0.3 mi (0.5 km) from SkyPoint Observation Deck and 1.6 mi (2.5 km) from Home of the Arts.
Try your luck at the casino and enjoy other recreational amenities including a nightclub and an outdoor pool. This hotel also features complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Planning an event in Gold Coast? This hotel has 6458 square feet (600 square meters) of space consisting of a conference center and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 78 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
FFroggygirl222022.10.27
My children booked my partner and I a night in a Superior twin room for my birthday. From arrival the service we received was fantastic. I was offered a complimentary mimosa whilst checking in and the staff were extremely helpful and friendly. Our room was spotlessly clean, and very comfortable with ample room and updated modern decor. The beds were very comfortable and we had great views from the 9th floor within walking distance to the heart of Surfers Paradise - a block from Cavill Ave.
I rate this 5 stars however their were a couple of small issues - you need to book for onsite parking which unfortunately we were not when my son did our booking. However their is parking right next door for around $15 per day. The other issue was our sliding door wouldn’t lock after returning to our room after dinner. Minor issues but full disclosure on our stay. Overall I would highly recommend staying at The Island again!
Located in Gold Coast (Surfers Paradise), Peppers Soul Surfers Paradise is steps from Cavill Avenue and a 5-minute drive from The Star Gold Coast. This 5-star aparthotel is 0.1 mi (0.1 km) from Surfers Paradise Beach and 0.7 mi (1.1 km) from Slingshot.
Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a spa tub. This aparthotel also features concierge services, wedding services, and barbecue grills.
Enjoy Mediterranean cuisine at Hyde Paradiso, a restaurant where you can take in the ocean view, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Planning an event in Gold Coast? This aparthotel has facilities measuring 646 square feet (60 square meters), including conference space. Free self parking is available onsite.
Make yourself at home in one of the 181 air-conditioned rooms featuring kitchens. Rooms have private balconies. Complimentary wired and wireless Internet access keeps you connected, while iPod docking stations help you enjoy your music in the comfort of your room. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.
AAnonymous User2024.05.11
Peppers's apar**ents have always been my target (actually under Accor). I have only experienced them once in New Zealand's Lake Tekapo in all these years, and I have never forgotten them. The interior of Peppers this time is still the same as my impression many years ago, and I was not disappointed. Location: It is right on the beachfront of Surfers Paradise, close to the beach, five minutes walk to the light rail, and three minutes to the nearest WWS supermarket; WWS in the circle is also five or six minutes away, and there is also a Coles within ten minutes' walk; downstairs is the commercial center, with all kinds of food and drinks; next to it is the Hilton / Ochard where I stayed last time
Facilities: The kitchen facilities are relatively complete and new, very easy to use, with a full set of stoves, refrigerators, ovens, dishwashers, microwaves, and other equipment, including washing machines and dryers (see the pictures); just for this kitchen, I plan to cook in the house every day these days. The various semi-finished products in the supermarket are very convenient. I go out to buy them every day and bring them upstairs to cook directly. My teammates said that the scenery of the sea view restaurant outside is not as good as the first-line sea view without obstruction in our room. Room: I booked a one-bedroom apar**ent, about 120mm, but it is actually a three-bedroom apar**ent with the other two locked up. The balcony is very large, with a large dining table on the balcony, facing east, suitable for watching the sunrise in the morning, and hiding from the sun and watching the sea on the balcony in the afternoon; the master bedroom has a 1.8-bedroom bed (I asked about this and it cannot be separated into twin beds), the bathroom design is relatively reasonable, with a large walk-in closet, and relatively separated from the bedroom. The large window in the bathroom allows you to soak in the spa and watch the sea view; the living room and the master bedroom are also relatively independent, and you can move around independently in the living room with the door closed; open sea view kitchen
Service: Serviced apar**ent with lobby, daily cleaning service available, public indoor and outdoor swimming pools, rooftop garden, barbecue facilities, gym, restaurant and other public facilities
With a stay at voco Gold Coast, an IHG Hotel, you'll be centrally located in Gold Coast, steps from SkyPoint Observation Deck and within a 10-minute walk of Surfers Paradise Beach. This 4.5-star hotel is 0.9 mi (1.4 km) from Cavill Avenue and 1.1 mi (1.7 km) from Chevron Renaissance.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).Grab a bite at Waves Buffet Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 9 meeting rooms available for events. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 389 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
BBan Pei2024.06.07
I recently stayed and had a pleasant experience overall. The room was clean and well-maintained, with comfortable bedding and modern amenities. The staff were friendly and responsive to any requests I had, making my stay even more enjoyable.
The location of the hotel was convenient, close to major attractions and public transportation. The check-in and check-out process was smooth and efficient.
Q1 Resort & Spa is centrally located in Gold Coast, a 5-minute walk from Surfers Paradise Beach and 8 minutes by foot from Slingshot. This 4.5-star aparthotel is 0.4 mi (0.7 km) from Cavill Avenue and 0.7 mi (1.1 km) from Timezone.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a fitness center. Additional features at this aparthotel include complimentary wireless Internet access, babysitting (surcharge), and an arcade/game room.
Grab a bite to eat at one of the aparthotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this aparthotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 317 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies. 48-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
NNalin2024.06.21
Modern hotel in a great location with well-appointed rooms. We didn't book an ocean view apartment but still had a view from the balcony and main bedroom. Outdoor pool area was beautiful shame the weather was too cold for a swim, but we did use the heated indoor pool and sauna. Elevators are extremely fast. Staff helpful and efficient. The onsite parking was very convenient in this part of Surfers. Consider going for the buffet breakfast at Skypoint during your stay! Great food and amazing views.
Settle into the Gold Coast and relax at Crowne Plaza Surfers Paradise.Towering over one of Australia’s favourite stretches of coastline, Crowne Plaza Surfers Paradise is neatly nestled between the Surfers Paradise entertainment strip and Broadbeach’s local dining scene.Crowne Plaza Surfers Paradise is the perfect place for families, couples, and business travellers. Experience a full range of flexible accommodation options, facilities and dining options for guests of all ages.Wake up to the sounds of the surf in one of our many oceanview rooms, and have breakfast on your own private balcony overlooking the beach. During the day, treat yourself and find a quiet spot to take advantage of our waiter service by the outdoor lagoon pool.When it comes to meetings, Crowne Plaza Surfers Paradise offers complete confidence that your next event on the Gold Coast will be a success. With an array of function rooms, dedicated business facilities and an experienced and enthusiastic meeting and events team, Crowne Plaza Surfers Paradise is a hassle-free place to host professional meetings, conferences and events.Nothing’s too hard for our down-to-earth team to make your time at Crowne Plaza Surfers Paradise special.
GGuest User2023.05.24
I was one of the attendees for FurDU 2023 at the Crowne Plaza Gold Coast (11 - 15 May 2023), and I was very pleasantly surprised about my time at the hotel itself. Once I got to the hotel, I went to reception, took a little while to check in, the staff were very friendly and quite helpful. They explained to me some of the key features of the hotel itself, also the fact that I was one of their club members or something, and that I had free internet throughout my stay - which was a bonus - hardly ever used it though. As I walked back to the lift I checked my room number - which had a bit of significance with myself (give you a clue: the angelic number). To get to your floor, just simply tap the card on the scanner, then press the floor, only took a matter of seconds before I reached mine, and not long before I had finally let myself into my room. The room itself was absolutely beautiful, as I placed my bags down I took a quick tour of the room to see what amenities I had. The bathroom was quite spacious, a rather large shower and plenty of towels etc (which came in handy). As I'd spent a long trip getting up to the hotel I was a bit on the sweaty side, so I got a quick change of clothes, had a quick shower (make sure the door clicks all the way in - otherwise you'll end up flooding the bathroom floor which is what I ALMOST did). (There's so much positive stuff to write about the hotel - so I'll keep it short) The bed itself, quite spacious, the pillows themselves were plenty enough, I found that I got a good night's sleep, and in the morning went down had some breakfast - a great selection to choose from, be it from hot food, to pastries, cereal and even fruit and yoghurt. Relish (the restaurant) takes care of breakfast in the morning, plenty of space to sit, have as much as you want to eat for breakfast and get out again. Dinners were absolutely amazing, same spot, the staff were quite friendly, very quick to take my order (had the chicken parmi one night, the burger the next), and a beer or two to drink. The next night I went to the restaurant - I pretty much got the same spot where I sat last time, the wait staff even remembered what kind of beer I had from the night before ... now THAT'S impressive, also one aspect about service that I really enjoyed. All in all, I thoroughly enjoyed my stay with the Crowne Plaza Surfers Paradise, so much so I honestly cannot wait to return next year to experience it all over again .. In all honesty there's nothing at all I can fault the hotel for .. a full 5 * review from all aspects of the hotel, the staff, the food and beverage and everything they've got to offer. So, if you're looking for a place to stay, be it for a short trip away, or a longer vacation, depends on what you're doing, be it visiting the theme parks or the local attractions, I would, without hesitation, highly recommend your stay at the Crowne Plaza Surfer's Paradise, try and get a room with a high floor facing the beach as the views
Very Good
109 reviews
4.2/5
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₹ 8,854
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No.1
4.0/5
117 review
Paradise Resort Gold Coast
Surfers Paradise | 0.36KM from Budds Beach
"Great stay!"
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No.2
3.7/5
40 review
Sovereign on the Gold Coast
Surfers Paradise | 0.44KM from Budds Beach
"Great location""Convenient location"
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No.3
4.4/5
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Surfers Paradise | 0.47KM from Budds Beach
"Great stay!""Great service"
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No.4
4.2/5
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Trilogy Surfers Paradise
Surfers Paradise | 0.35KM from Budds Beach
"Good Location"
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No.5
4.3/5
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Vibe Hotel Gold Coast
Surfers Paradise | 0.62KM from Budds Beach
"Great stay!""Great rooms"
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No.6
4.1/5
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Mantra Sun City
Surfers Paradise | 0.5KM from Budds Beach
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No.7
4.0/5
71 review
Mantra Crown Towers
Surfers Paradise | 0.43KM from Budds Beach
"Good Location"
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No.8
4.4/5
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Marriott Vacation Club at Surfers Paradise
Surfers Paradise | 0.51KM from Budds Beach
"Good Location"
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Latest Reviews for Surfers Paradise hotels
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Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.4/5
Excellent
SSteven HeHeHeThe view was good from even level 10. The only issues are
1. The maintenance of the room facilities seems to be less proactive. When we checked in, the door lock plate on the side of the door was already half falling. There was a crack on the second bath room shower head. The wifi never worked with the pin provided. The living room aircon got the guiding plate dangling. The battery door of the main bedroom TV remote control was falling off. The sink was blocked in the main bathroom.
2. The resort got a “no room service on Sunday unless you book it the day before” policy. We checked in on Saturday but no one asked us if we wanted room service on Sunday upon checking in.
GGuest UserThe room and views were amazing. Property very clean, spacious and overall lovely property. The only problem was a howling wind that rattled the sliding door that kept us awake all night. We put a pillow up against the glass door, we opened the glass door slightly, but nothing stopped the noise. We advised on check out and we were told ”sorry” that's it. No offer of a $50 discount- nothing. $1000 for 2 nights accommodation with one night without sleep....
LLiujiaLEOThe hotel is in a good location, clean and tidy. The lobby is beautiful. The outdoor swimming pool is great at night. There is a supporting gym. The room is cleaned on time every day. The drop-off area in the lobby helps carry luggage. The hotel is directly connected to Ocean Park and is very convenient! It’s very cheap to buy tickets at the hotel!
JJaniceAWe booked the hotel deluxe studio for the three of us (girls) through this app, it's comes with a buffet breakfast as well. For the accommodation, location, and room it was great! The room is tidy and clean though it has few amenities (no water bottles, toothbrush and toothpaste), lucky we were able to have them. Hotel buffet breakfast served a different variety of foods and drinks. For the location, it was very convenient, it was within walking distance of the beach and Cavil Avenue.
GGuest UserI've stayed Down Under before and it was horrible so I switched to this one. When I got to the hotel, it felt like a resort in comparison. Individual private beds, decks, pools/jacuzzis, etc. Not too loud, not too quiet. People here are very social. One part of my journey was a bit out of order and they left me behind. I was so pissed off and the lady at the front desk helped me to call them and help me arrange a lot of new things for the next 2 days. She even helped me book a trip to the next city I was going to soon. She works a lot and still gives me a lot of attention. I don't know how to beat this hotel.
MMUHAMMAD ADANANThe room was very pleasant, it was cozy and clean. The hotel team has always been friendly, patient and helpful. That impressed me the most. We spent 5 nights here on holiday and I must say that everything was excellent. The location of the hotel is quite close to my destination as well as some other business centers in the city. As for the room, it’s very clean and super huge, it is excellent and surprisingly comfortable. I would definitely recommend this hotel to others having a holiday. This hotel suit those a family trip.
AAGreat attention to customer satisfaction, notably Dhaval who followed up to ensure an early hiccup during my stay was resolved as swiftly as possible. Clean, modern rooms with great ocean view of Surfers Paradise beach. Highly recommend and will return.
GGuest UserWe stayed in a 3 bed unit with our 3 grown kids and there was plenty of room for all of us. The extra bathroom was a complete bonus. Would have received 5 stars if the spa outside had been heated and if there had been security screens on the windows so we could leave them open. Great BBQ area and quietened down nicely at night. Pool is shaded during some of the day so able to extend our swimming time during the day. Easy walk to the beach and to the light rail stop.
Hotel very dated, and in need of refurbishment. All parts of hotel dirty and smelly. Id say little to no maintenance done on outside. Gardens dead, urgent need of all areas water blasted. Pool area very aged, with broken tiles. Not tidied up each day with chair cushions left scattered eveywhere. Inside rooms very smelly, like 40 years of scale cigarette smoke. 40 year old spa bath that you had to climb in to shower. TV that didnt work in bedroom. Not smart tv in lounge room, so no access to netflix etc only free tv. Booked in for 3 people. Only 1 bed made up. When we rung reception to have other beds made up, we were told it would cost extra. When we were in elevator, it stopped on another floor and a worker got in with a cleaning trolley. Clearly there was no room for him, but he just kept pushing his trolley into us, until we were jammed between the wall and his trolley so he could close the door. He was very arrogant and and clearly didnt care about us as guests. If you want a quiet nights sleep, this is not the place. As the building is 40 year old, original single glazed windows where you hear everything. Fire station, police etc just around the corner, so sirens constantly all day and night. Traffic noise also very loud. Overall id rate our stay as a 1, only because of the location. Very handly to surfers shops, beach and restaurants.
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