Up Hostel Valencia

It was a very nice modern hostel and perfect for me as I had missed my connecting flight home from Ibiza and it was late at night and I had no where to sleep and came to this place last minute. It was very clean and very modern the staff were very helpful. I was in a lot of distress as I had a lot going on and I missed my flight and because of this I left so much of my stuff in the hostel by mistake. The staff kept it safe for 6 months for me and even packaged it up for me and measured it ready to be collected by a shipment company for me. I am beyond happy about this. I would definitely recommend as it is close to everything especially the train station, and the staff are very helpful, thank you so much, I would definitely return if ever in Valencia, and this time not leave my stuff lol

This was the worst hostel I have ever been to. They gave me a ground floor room that seemed like a luggage room cramped with beds. When I asked for another room they said they didn’t have any which seemed to be a lie. The upper floors must have been good but they didn’t bother to change the room. I just left the hostel and got another place to stay. When I told the reception they were not bothered. I felt they were ****** bcos of their attitude

If there’s anywhere else you can stay you should go there. This hostel has several design flaws that make it unsanitary and not at all comfortable especially given the 60-70€ price on the weekend. The shower floods the entire bathroom because the door doesn’t reach the floor. There’s nowhere to put your things while in the bathroom. No shelves. And only one of the two bathroom showers worked so it was 12 people sharing one shower. The rooms have metal poles for the curtains so anytime someone closes one it wakes up the whole room. Also they don’t tell you bring a lock so that you have to buy one of theirs. We asked them to store two small backpacks for a few hours before our train and they said no because they were storing other people’s things and the manager responded with, “that’s not my problem.” Not only did we have all these issues but then the staff was incredibly rude, mainly the manager. I told him about the shower and his response was that he could’ve fixed it had we told him earlier, but clearly that’s not true because so many of these reviews mention the shower and they’ve done nothing. The cleaning crew told me it’s been that was for awhile. It’s also not anywhere near the beach - the area around it is literally dead at night. These people really should not be in the business of running a hostel and if there’s anywhere else you could go you should.