MadamArmal
November 12, 2021
We vacationed with our family in November 21st. The hotel is not bad, but it feels like everything is done according to established rules without taking into account the needs of the guests. Pros: The rooms are clean, quite modern. The area is well-kept, there is a children's playground, but it is very small and uninteresting. Delicious breakfasts and dinners. The restaurant is decent. The massages are high quality, there is even a salt cave. Of the minuses: They speak English normally only at the reception. There are also only a couple of waiters in the restaurant. No one in wellness. Most of the information on advertisements and brochures is also not presented in English. The pool is icy. Stable temperature is not maintained in either the swimming pool or jacuzzi. Everyone is sitting (the crowd) in the warm water of the jacuzzi and in the splash pool, and the pool is empty. It is also impossible to enter the pool with children due to the water temperature. The outdoor Jacuzzi is not working. You lie there like in a bathtub without bubbles. In the photo at. The photo when booking showed a slide in the pool, but in fact there is none. Saunas also do not maintain the designated temperature conditions. Sometimes it’s too warm, sometimes it doesn’t heat at all. The playroom is too small, although full of toys. If a couple of families gather there, then you won’t be able to get through. There is a table with foosball that takes up half the room and could stand outside.
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