Hotels near The George Robert Fountain, Boston

Very satisfied. Before the check-in time, the luggage was stored first and went out to play. The hotel took the initiative to help us deliver the luggage to the room. The room is spacious, comfortable and hygienic, and the air conditioning is very powerful on a hot day. Will come back next time.

good! The services and facilities are all good and beyond expectations. The location is particularly good. It is not far from the main attractions in the city and is connected to shopping malls, so it is not affected by the weather.

We had a wonderful visit. We stayed from a Friday to Monday. The hotel staff was super nice and helpful. Our plane arrived at 8 am so we knew it was too early to check in. The staff kindly took our luggage and stored it for us. Luckily we were able to check in around noon. We headed to our room and it was adorable. We had a small issue with our hvac making a noise and as soon as we told the staff not even 10 mins someone was up to fix it. We could not have asked for a better hotel.

The room facilities and other facilities are basically the same as the Wynn in Las Vegas, and they are also similar to those in Macau. Even the English on the toiletry box is bigger than the Chinese. This price is very good value for money for hotels of the same class in Boston. However, the hotel's food is inconvenient and there are many gamblers, which is a bit troublesome. The quality of front desk staff varies. The employees at the beginning were pretty good, but the employees you know later were much worse.

Breakfast must be paid by yourself. When you arrive at the airport, you need to call the hotel to inform the hotel bus to pick up. The hotel is about 10 to 15 minutes drive from the airport. You must also make an appointment when you leave the hotel.

Room was quiet, well-sized and well decorated. Can’t beat the location if you need to be in Harvard Square. Restaurants and bars in the hotel are nice, Staff are friendly, Housekeeping is good, Downsides: mattress was completely worn out and I could only sleep on one side of the bed. Also they checked another guest into my room, which I discovered when she unlocked the door and walked in at 11 pm (to her surprise). For a super-premium hotel, both of these were unacceptable. Next time I will just save $200-$400 per night and stay at the many two-star hotels in the area.

Our welcome was painless and friendly. There's an option for outdoor or underground garage parking - we parked in the garage and always found a spot by the elevator. Very safe! Complimentary breakfast was busy but easy and decent. I appreciate the hotel allowing me to receive a rate as a state employee. Employees at the front desk and breakfast service provided excellent service. The only downside was one of two elevators out of service, but this was a minor inconvenience and did not dampen our experience.

Though the customer service at the front desk was great, other things weren’t. When we arrived in our room, we immediately noticed gross stains on the lamp shades and walls. We had a lunchbox with a few snacks for our toddler and when we woke up found chewed holes from mice in the lunch box and multiple bags of food. The bathtub would fill during a shower and took about 20-30 minutes to empty afterwards. Half of the outlets in the room didn’t work. And Convenient for out of staters the breakfast area was closed. My fiancé and I agreed that it’s not worth saving money and from now on we are sticking with Marriott or Hilton!

Dont the unique decor of the hotel fool you. Outside the decor of the hotel, the rest is just gabbage, it shouldn't be part of the Hilton branch. I travel into Boston every week on assignment and it so happen that am currently staying in this hotel right now. I always have great experience in all the Hilton hotels I have been staying with except this particular one. I am suppose to be staying here for 4 days, and 3 day into my stay. Last night, as I was relaxing and having a cup of wine, the glass felt off my hand and spill on the bed. I had to use a towel to cover that side of the bed in order to be able to sleep on the bed till in the morning. I got in touch with the front desk at 7am this morning before going to work to let them know that I needed my bed sheet changed due to the spill drink. The lady at the front desk, assured me that it will be changed before I get back. when I got back from work at 3pm and got to my room, the bed sheet is still not changed. I called the front desk, to enquire as to why it wasn't changed. BILL at the front desk answered the phone and told me that, am not staying more than 4 days so, my room cant be clean. If I need towels, it can be send up stairs. I had to let him know again that, I had stopped at the front desk earlier today to let them know why I needed my bed sheet changed. From this point onwards he became condescending and repeat the same thing he said earlier of me not staying more than 4 days, and as I was about to say I will go down stairs to collect the bedsheet, he hang the phone on my ear. I call again to ask what was his reason for hanging up the phone on me, he didn't pick the phone. After that, I went down stairs to talk to him in person, and all he could say is, ”I did not hang up the phone, I thought you hang up, Maybe the phone got disconnected”. what a LAME ASS EXCUSE, for been UNPROFESSIONAL and RUDE! This is the WORST experience I have ever had at a Hilton hotel and will never stay here again. Can't wait to check out

We always try to stay at Homewood Suites when we travel because we like having a suite with a private bedroom. We’ve been to 10 or 15 Homewood Suites around the country and this is the worst one we have slept in. The Good: - Location. It’s easy to get here from the highway. It’s only about 15 minutes from Salem and an easy drive to Boston. There are a ton of restaurants and stores within 10 minutes’ drive. - The price was fair, considering the location. - Breakfast was typical for a chain hotel and the seating area in the lobby was spacious and clean. - The staff was friendly and helpful. The Bad: - Our room stunk of smoke when we arrived and didn’t get better the 2 nights we were there. There were no rooms for us to change to so we had to stick it out. - The air conditioning was pretty inadequate. Front desk told us there was an issue and the rooms wouldn’t cool below 70 degrees. The room was humid and stuffy. - The compressor to the air conditioner made a loud, screeching / rattling sound whenever it turned off (which thankfully was rare, since the room rarely adequately cooled off). The sound was so loud that it woke me up in the middle of the night about 3 times each night we slept there. - Other maintenance issues: the towel rack fell off the wall first time I used it; the mattress was squeaky and uncomfortable; there was a previous guest’s food wrapper on the floor when we checked in. So all in all, the hotel was fine but our room was bad. If I got a really good deal I might stay here again but I would look elsewhere first.