Name: Hotel Indigo SHANGHAI HARBOUR CITY by IHG
Address: Shanghai, China
Rating: 9.5

United States

New York

United Kingdom

London

China

Shanghai

Suzhou

Xiamen

Spain

Barcelona

I enjoyed my stay here. The staff were really nice, especially Chrischel and Madison. The room was spacious enough for me.

I like how right the room was in the daytime. In the night, it was a bit dark, they could add some more lights. ￼Most days the room was really cleaned well but there were two days I found the same dirty pillow in my room. After I complained about it one night someone came in, cleaned my room right away. 

The location is a few minutes walk to Main Street. Usually it would be convenient, but there was some construction or something going on so we always had to take a shuttle to the train.

Their luggage storage service is really good.

The room was clean and conveniently located near Wall Street and the 9/11 Memorial. The front desk staff were easy to communicate with. I bought my tickets a few days before my trip, and the price was decent for Manhattan. The elevator was a normal speed to the 12th floor. My room had a view of Trinity Church.

Good location, staff were excellent.  Nothing was too much.  On checking in there was an error, only showed we had one room, but when showing confirmation was rectified straight away.  Close to subway to get around the city.  Rooms are small but what you need because you are out and about.  However, rooms are modern and quiet.  Wardrobe door was broken but didn’t spoil our stay. 
Paid $125 per room deposit, only down fall was on checking out had another charge on my card, for both rooms and unsure what this is for.  Didn’t receive any confirmation or reassurance I will get my deposits back.  But overall couldn’t fault the hotel.  Roof top bar, probably needs some work, tiles were lose and staff weren’t ready when we went up, so didn’t stop for a drink just went straight back down.

This is the second time our family stayed in this hotel, probably the best choice in Lower East. The hotel manager Milta is really kind and helpful. The cleaning lady Nancy is also very kind and treated our family with extra care. The club and the roof top lounge is also a nice place to hang out and do some work in the morning, and have a drink and spend an evening with friends at night. I'd highly recommend this hotel to anyone visiting New York.

The hotel is just a 2-3 minute walk after getting off the subway. Overall, the interior and atmosphere of the hotel itself is pretty, but it was a bit disappointing that it took a while for the hot water to come out and there were no basic amenities such as disposable slippers and water.
Still, the hotel overall was pretty and clean, so it was much better than the old place in Manhattan.

Staying in London for 10 days, this was the most satisfying hotel. While it only compares to upscale domestic chains like H-Hotels or Atour, reaching this standard already exceeded my expectations. Both the room and the bathroom were excellent. The only minor downside was that the 'king-size' bed was actually two twin beds pushed together, which wasn't super comfortable.

The hotel's location is perfect,, providing easy access to nearby attractions, restaurants, and the underground. We were pleased to receive a room with a fantastic view overlooking the square where the street performances were. However, we were disappointed with the cleanliness standards. The wooden floor was quite sticky, and we could hear the sound of our sandals when walking. There was visible dirt on the drawer too which made us hesitant to unpack our belongings. Overall, while the location and view were excellent, the cleanliness could use significant improvement.

A charming hotel nestled the the throngs of a busy area and conveniently located near Paddington station. 
The double room I booked had all the amenities needed, shampoos, coffee maker and kettle, but it was absolutely tiny. 
With the double bed in the middle, there was no space even to open two suitcases on the floor, without tripping over them since they were the same width as the area remaining from the bed to the wall. 
I would recommend the hotel but check the size of the rooms, especially if there are two of you staying.

I booked a standard room, but was assigned a basement level. I later noticed a lot of reviews said basement levels. I don't know if this is discrimination or what. It's uncomfortable down there. Although there's a window, fresh air is trapped in the atrium, which is disgusting. There's also a bunch of trash in the atrium, which is disgusting. The basement hallway also has a smell that seems stuck and stuffy. I didn't go upstairs, so I don't know if there's any smell there. Every morning, I'm greeted by the stench, which ruins my fun. Oh, I did see a foreign guest staying in the basement level, but the price isn't cheap either. For 2,000+ a night, I'm not happy with the basement level!

Breakfast is cooked to order and is okay, but the sausages are terrible. There's no fresh vegetables in the buffet!

The wait staff are friendly and willing to chat. Overall, the service is quite good.

The location is good, close to the subway station, and convenient for Wimbledon.

The toiletries are comfortable and smell good, Indigo's global standard.

First of all, the hotel reception is really nice. Everyone is very warm and friendly. I feel full of love. The room is very large and clean, with a palace-style bed, I love it. Mineral water is available every day, and snacks are also free to eat, which is charged in other hotels... The location is even better, 3/5 minutes walk to Tower Bridge, double subway, and 8/9 minutes walk to Liverpool Street Station... Liverpool Street Station is convenient to major airports... In short, it is a very good experience, and a must-choose hotel next time you come to London

The hotel's location is superb, with an unbeatable river view from the room. My family and I were really happy with our stay. Our room was upgraded, it was spacious and clean, and the environment was quiet and peaceful. The hotel service was excellent; they even allowed us a late check-out. They really pay attention to the details. The convenient location made getting around and sightseeing effortless. Overall, it was a very comfortable experience, highly recommended!

I brought my child for this stay, and overall, it was a pretty good experience. We encountered a minor issue during check-in, and I was a bit worried at first. However, the hotel handled it very promptly and with a responsible, professional attitude. They didn't pass the buck at all, which made us feel truly valued.

I especially want to commend the young man with glasses at the front desk. He was patient and meticulous throughout, very dedicated, and proactively helped us communicate and resolve the problem. He handled it perfectly. What started as a small matter turned into a heartwarming experience because of his thoughtful service.

The hotel's environment and design are very stylish, and combined with such excellent service, I will definitely choose to stay here again on my next visit to Shanghai. I wholeheartedly recommend it!

The hotel is new and very well-designed, with excellent lake views. It's surrounded by attractions like the Planetarium, Haichang Ocean Park, and Duoyun Bookstore, making it perfect for a two-day, one-night weekend getaway. The hotel's brunch is quite good; while the variety isn't huge, the quality and presentation are exquisite, and it runs until 12:30 PM. The staff are also very friendly; Klaus and Coco were incredibly patient. I'd definitely choose this Indigo hotel again if I have the chance.

Indigo

Columbus

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