Hotels near Van Buren St., Chicago

The experience from check-in to check-out was superb. The staff was friendly and helpful. The location is perfect because it is the heart of everything on Michigan Avenue! When we walked out of the hotel, shopping and restaurants were all around! I would definitely stay here again in the future.

fThe hotel is quite new, clean and tidy inside, the soundproofing is a little poor, and the service staff is very friendly. The hotel is in a good location, close to Navy Pier, One Mile and Century Park. The breakfast variety is also OK.

One of the highlights of our trip - also caught the taxi boat which at $16 a head was a bargain. If you have time, a trip to the zoo (free) is a must Red bus tour at $50 each a rip off $5 daily ticket for their overground local loop trains was a bargain Expect to pay $12-15 for a glass of wine

I visited the Warwick Allerton with a group of friends over a three night stay. The hotel is older, in the midst of a remodel. Our room was fine, appeared to be remodeled. It was clean, comfortable bed and furniture. Housekeeping had to be scheduled and we ran out of toilet paper before the scheduled service. Additionally our wifi was continually disconnecting. Alicia from the front desk offered to come up to our room, reset our wifi and delivered 2 rolls of toilet paper. She arrived within minutes of me talking to her. She was friendly and very helpful. The hotel charges a $15.00 daily service fee. The restaurant was closed for remodeling and there was no food on the premises. There may have been a gym, which we did not use. I fail to see the benefits of the facility fee and would rather just have the room charge be higher if the hotel needs to make a higher profit on the rooms. The hotel is in a good location for shopping and restaurants. The valet service was also efficient.

The Chicago Hotel Collection Magnificent Mile The cleaning rules and service is by far the worst hotel I’ve ever stayed in my life. You have to request room service I requested room service a day before as the policy says and they still don’t clean the room towels were not switched out the garbage was not disposed of. I complained for a second time at the front desk with the two young ladies and now she wants to argue with me. Then the argument turned into negotiations on what gets cleaned and what does not. She says “we can replace the towels and remove the trash but we can’t make up the bed” (SMDH) I can’t make this Chit up I think it’s horrible that I have to negotiate with the front desk about getting my room cleaned, hotels are supposed to clean the room regardless whether you ask for them or not that’s common courtesy but this place does not. It became a negotiation tactic this should not even be a conversation as hotels are supposed to clean your room daily. The Wifi is shotty at best. Logging on to Wi-Fi seems to be a very difficult challenge as once you connect to the Wi-Fi in your settings then you have to go to your web browser and log in a code and that doesn’t happen. Finally, after about 10 attempts the web login page pulled up. Their Wi-Fi system does not allow your connected device to stay on you have to re-login every time you shut down your device therefore you have the same problem all over again also I found it harder to connect at late night hours as opposed to the morning and I’m not sure if they’re cutting off the Wi-Fi the other problem that I had was it would connect to one device and not the other. I can’t recommend this place at all if you’re looking for good service the hotel room is nice but that’s where it ends. This hotel lacks good service or good customer service at the front desk, they just keep repeating “sir it's policy” to do this, certain policy to do that and if that’s their policy with Customer service and how they handle a problem or three customers it’s not a hotel I suggest anyone going to, especially for the high dollar amount per night I do not recommend this hotel at all.

The location is excellent . It is about a two minute walk from the north end of Michigan Avenue very close to the Hancock building/Water Tower. Staff were super friendly and helpful from the moment we came through the door. They assisted with parking as well as giving an extensive list of where to eat in the neighborhood. They also provided personal recommendations when we asked. Thanks Mark, Felicia and Alicia for your great service and charming personalities; you made the stay feel even more special. It is an older hotel that is not likely to appeal to those who want one with all the bells and whistles and an expansive fancy lobby associated with a modern, high-end hotel. Those aspects may be nice but they also come at a substantial price and do not guarantee great service. This hotel is an excellent value for the money. Our rooms were clean, spacious and the beds were comfortable. The views from the room were lovely so that was an extra bonus. There are refrigerators in the room and plug-in slots for electronic devices along the edge of the desk. Other reviewer‘s have not noticed these items and have complained that they did not exist. There was nothing that we needed that was not there. While we did not request any, I heard from another guest in the elevator that staff was very responsive on bringing them ice when they needed it. Hotel staff also take Covid safety seriously. This was a great stay in a beautiful city. I would not hesitate to return to the Whitehall.

The hotel is located on the Magnificent Mile, which is very convenient for travel. The water tower and the largest Starbucks are nearby, and there is an LV store downstairs, which is very suitable for people who love shopping. It takes only 5 minutes to walk to Lake Michigan.

We were in town for a family wedding The hotel staff was courteous and could not have been more accommodating The room was very comfortable and housekeeping was extremely attentive. We would make a daily walk to Cozy Corner restaurant for the ultimate in breakfast To the entire staff many thanks

It is very close to the airport, a little more than walking distance, and it costs 30 dollars for Uber to come here in the early morning. The hotel is equipped with a special car to send you to the airport, at midnight on the hour, and during the day when it is busy, it is basically half an hour. Sleeping conditions are good. Pay attention to the shower head to the bottom, which is basically a 360-degree opening range. Praise!

Hotel hardware configuration is OK, the environment is good, the room is big. However, a resort fee will be charged. There is another unpleasant one. I forgot a pair of shoes and found it in the room the next day. Originally it was my own care but the hotel did not look for it.