Tbilisi Hotels with Wifi

I had an incredible stay at Shota@Rustaveli Boutique Hotel as a solo traveler blending work and leisure. The location is perfect—centrally situated in Tbilisi, just a short walk from the Tbilisi Opera and Ballet Theatre and the Georgian National Museum, making it ideal for exploring the city. The room was well-equipped with a comfortable desk that was perfect for getting work done. The service was outstanding, with attentive and friendly staff who made me feel right at home. This hotel exceeded my expectations in every way, and I’d highly recommend it to anyone visiting Tbilisi!

I have a very mixed filling about this hotel. I’ll start with positives: it is very new, well located, nice rooms with great view if you have a cathedral side. We were at a family room which was roomy but not oversized though. Cleaning was good and rather efficient. Good location to reach all Tbilisi attractions. Street stalls around and some 24/7 shops allow to get fruits, snacks and wine (if you want). There is a nice small swimming pool on the roof which is a great spot for a dip after a hot day or in the morning. Now to details which realy make the place or ruin it … this time these are fatal (imho) faults unfortunately: Started with check in. The staff acts as if they are paid not to smile or show any welcome … i was unpleasantly surprised when after all paperwork was done I was asked to pay though my room was fully paid in advance. Funny that I have checked in online following advice I received in e-mail from Novotel which said that I will have just to pick my keys and go … never happened )))) Now to the room: No sitting space - just on armchair and that is the room for a family (!), no working desk. Large balcony with a view but not any chair to sit and enjoy. USB sockets are plenty but not working (informed the staff about that a few times but never got it fixed or explained that they were out of order). A/C leaks slightly and there is a permanent water spot on the floor (not large and not a big deal though). A huge issue is that there are absolutely no hooks, rails or hangers for towels, drying swim wear etc. just one lonely knob on the wall where apparently you have to place all towels for 3 people ! At some point I was about to call GM to ask him personally to advise my on a place where I and my folks can dry our swim wear )))) Service is strange … at 10 pm I was informed that no room-service is available at this time and I have to help myself with getting my wine bottle opened and staffing my room with glasses and ice (things available just on call even at 3 star properties). Breakfasts are very limited in choice we decided to skip and used a nice cafe just few steps up the road. I was surprised that even capuchino is at extra price (!). You can have only omelet to order. If your breakfast is not included - check for some other place (there are a few in close proximity). Pool: it is nice, however no sun shades. Changing rooms are also lacking any (!) hungers - if you take a shower your bathrobe and towel can only be placed on a bench. And no hair dryers (not to speak of swim wear dryers). Last but not least, though the hotel is centrally located expect a doubtful surrounding as there is a sort of market around with street stalls etc. No places for a nice dinner or a night out in a closest proximity so you better return to the hotel just to get in and sleep. Though the hotel claims 2 bars to be working within the property in reality there are none … the lobby bar was always empty (never saw a bartender there). The bar on the 5th floor is poorly designed, unwelcoming and is more a breakfast room rather than a location to relax. Asked for a asked of beer and received a bottle (for self-openning) and a glass just over counter (no service what do ever). I doubt that the staff which is not very professional in oppening a wine bottle can make a cocktail well … As a conclusion we have that at the price of a 5 star you are lacking: service, room comfort, dining and drinking options, properly equipped facilities, leaving to with just location (though doubtful) and new property (which is evaporating day after day). I wish Novotel of which I am a true evangelist will find this comment of mine and fix the case of Novotel Tbilisi to bring it to a true high standards of the brand .… I am sure it is overall a GM’s fault as it is his/her duty to oversee all the guest experience and constantly fix every detail. For now I do not recommend this hotel and will not return.

The room was small, and the receptionist was friendly but unprofessional. For example, when I asked how to get to Gori, they said I could take a taxi. (It's like telling me to take a taxi from Shanghai to Suzhou—why would I ask if I could take a taxi?) When I asked where the intercity train station was, they said they were new and didn't know. They completely lacked any willingness to help me look it up. Basically, they knew nothing about answering my questions and gave random replies after reading my message. Furthermore, there was no phone in the room; I had to add the receptionist on WhatsApp. As a Chinese user whose phone number couldn't be registered, I also had to download an app to receive necessities like toothbrushes or slippers.

We had a wonderful stay at Mercure Tbilisi Philharmonic. The hotel’s location is excellent—right next to the Tbilisi Concert Hall and within easy reach of the city center, restaurants, and attractions. It’s both convenient and quiet. The rooms are modern, spacious, and very clean, with comfortable beds and thoughtful amenities. Everything felt well-maintained and stylish, reflecting the Mercure brand quality. The staff truly stood out: friendly, professional, and always ready to help with recommendations or requests. Check-in and check-out were smooth and efficient. Breakfast was varied and fresh, offering both local and international options. The overall atmosphere of the hotel is calm and welcoming, making it ideal for both business and leisure stays. I would definitely recommend Mercure Tbilisi Philharmonic and would happily stay here again.

⭐⭐⭐⭐⭐ We were very satisfied with our stay at Museum Hotel Tbilisi. The hotel's location is excellent, within walking distance to all the main attractions of Old Tbilisi. The room was spacious, very clean, and comfortable. Breakfast offered a good variety and was delicious. The staff were exceptionally friendly and helpful, making us feel right at home. The combination of historical atmosphere with modern comfort makes this hotel special. If we return to Tbilisi, we will definitely stay here again and highly recommend it to everyone.

Advantages: - size and cleanliness of the room, amenities: there was a lot of space, cleaning came everyday, the vault could contain a big laptop - view from the room: our windows were oriented to the east so we didn’t see the city center. However, we could see the hills, the river with HPP on it and the wedding palace, and this view was very pretty. The view from the room (13th floor) and from the restaurant (3rd floor) is attached. - lack of noise from construction sites nearby and the busy road — with closed windows you can’t hear a thing from the outside Disadvantages: - the dining restaurant: on the first day of our stay we decided to have dinner at the hotel restaurant (it wasn’t included into our booking). It turned out that we were the only people at the empty restaurant. While the food was satisfactory, the waiter told us that their check printing machine is broken, so he gave us a random number as an amount that we should pay. We paid it, but when we tried to calculate the amount by ourselves at home (including the service fee from the menu), we came to the conclusion that he added around 20 GEL to the real amount. - the breakfast buffet: the choice was very limited. The only dish with meat was sausage. Other than that, the breakfast was fine. Notes: - before booking we asked the restaurant about dining policy and learned the following: if dinner is included in your stay, it means that you can every day order dishes from the fixed menu for a fixed amount of money (around 70 GEL, which is enough for a meal without alcoholic drinks). - the location is not central, but it is not bad, because the metro station is close. However, if you intend to cross the bridge over the river, please take into account that crossing the road to the bridge would take around 5 mins, because it is a busy road junction. Overall, it was a pleasant stay, but I can’t recommend either booking the dinner for your stay in advance or visiting the restaurant for dinner by yourself.

Hotel room was warm and clean. Not very new furniture but its ok. The stuff was helpfull, breakfast was very good. We also used the closed garage and everything else was just fine. Thanks.

The staff are friendly enough, but there are a lot of additional rules that aren’t advertised in advance of arrival. A whole list of them. If you are a couple getting married in the city, don’t stay here, go for the hotel piano instead. It’s a little more out of the way, but much better and similarly priced. If you are solo travelling, it’s probably acceptable, but expect to have to wear plastic shoe covers at all times and if you are from the west you will probably be confused and offput by the signage in the toilets. For a city centre “hotel”, especially one with the word “party” lighting up the front, the facilities are more like a countryside outhouse that happens to be indoors. As many people mention in other reviews it is “clean” and well maintained, but you are also expected to discard used toilet paper in a bin, which has to be opened by hand, unfortunately. My wife didn’t think the shower facilities were clean enough either so we just left after a single day. Upon leaving, we attempted to modify our checkout date inside of the app and the staff refused to allow us to do so. Keeping the stay active beyond even the date we left the country and would have checked out early to begin with. It’s our fault for not cancelling the stay before arriving really, that we lost £130 or so. But you would expect a capsule style hotel to be more accommodating. In other words if you do stay here, don’t book several days at once, just book a couple of days and extend the booking on a day to day basis while you are there. Otherwise you are potentially wasting your money if you don’t like the place. That said, there are worse places. Good luck.

I stayed at this hotel for a couple of nights. The first nights were fantastic - especially considering the price. The room was beautiful, bright, clean, nicely furnished, warm and very comfortable. The bathroom was beautiful, heated and clean too. And the staff were incredibly kind and friendly. The last night I stayed, however, my room had been double booked and so I was asked to move to a different room. Although things like this of course can happen, it seems to me that I am not the first guest to experience something like this and that reservations at this hotel therefore are inreliable … The room I was moved to was relatively clean, but in poor poor condition. There were cracks in the ceiling and walls, wallpaper was peeling off and the bathroom facilities including the toilet were in dire need of renovation. There was a gap between the door and the wall (leading outside), so the room was very very cold. IIn order to keep the room at a bearable temperature I had to have the air conditioning unit turned up to max (31 degree C) and on full speed turbo setting. This was noisy and even so, the room was still cold. There was also no WiFi in this room - which as a foreigner is very inconvenient. Worst of all, there was no hot water in this second room, so I was unable to shower before leaving. A night for only a couple of dollars/euro more at an Ibis budget hotel would be an incomparably better experience. That would in other words have been a nice experience. This was certainly not. The experience at this hostel thus depends very much on the room you are provided with. Had I been provided with the second room the first night I stayed, I would have checked out immediately. Very very cold, bad facilities, deeply uncomfortable. Had I not been a) moved from room to room due to overbooking and b) been moved to this particular second room, the overall experience would have been a 10/10.

Positive aspects: The hotel is newly opened, and the room itself is clean and well-maintained. Housekeeping is flawless – towels are changed daily, they are clean and in good condition. The bed is comfortable, Wi-Fi works reliably, and the climate control is adequate (neither stuffy nor too warm). The room is equipped with a TV, though the channel selection is limited (no movie channels such as TV1000). Standard amenities are provided: bottled water, slippers, and bathroom toiletries (mini-soap, shampoo, conditioner, and shower gel), although body lotion, toothbrush, and toothpaste were not available. Breakfast is quite basic, but all items are fresh. I would also like to acknowledge the staff member who quickly resolved an issue with a steamer – she was smiling, friendly, and efficient. 1. Check-in experience and guest information: Upon arrival, there was no warm welcome, no escort to the room, and no luggage assistance. No in-room information was provided regarding Wi-Fi access, hotel services, bar prices, or the schedule of the conference (timing and location). All of this had to be inquired about separately after check-in. Additionally, the front desk had difficulty locating my reservation, which caused unnecessary delay. I stayed at this hotel to attend a conference that lasted from early morning until late evening. Unfortunately, instead of a good rest, I had a terrible experience that completely ruined my stay. 2/ Security issue (a nightmare at night): At around 3 a.m., while I was fast asleep before an important day, strangers walked into my room without any prior notice – they opened the door with their own key card. They were just as shocked to see me as I was to see them. Imagine waking up to find unknown people in your private space. Not only is this a serious breach of security and privacy, but a little while later I was woken up again – this time by a receptionist who came to personally apologize for the earlier intrusion. Instead of handling this in the morning or at least calling first, they woke me up a second time. I couldn't fall back asleep afterwards, and I had to get up very early. 3/ Staff response (dismissive and unhelpful): In the morning, I went to the front desk to ask how this could have happened and what the hotel was willing to offer as compensation for my ruined sleep and emotional distress. The female receptionist gave me a cold, cynical reply: ”We already apologized to you – what more do you want?” and ”You didn't sleep? That's your problem. We said sorry.” This attitude is completely unacceptable in the hospitality industry. She made no effort to understand the situation, offered no solution (be it a discount, a complimentary service, or even basic human empathy). For them, a formal ”sorry” seems to be a free pass for any mistake. Conclusion: This hotel cannot guarantee the most basic things – your safety and a good night's sleep. And the staff clearly don't know how to handle guest complaints except with arrogance and indifference. You cannot get back the sleep you lost at 3 a.m., and the feeling of insecurity stayed with me for the rest of my stay. I cannot recommend this hotel to business travelers or tourists alike. If you value your peace of mind, decent service, and actual safety – look elsewhere. Apologies don't replace quality rest, and the staff attitude here is truly disappointing.