Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Sep 7, 2026|Manyu High Altitude Scenic Double Bed Room With Marshall Sound System & Morning Sun View
WingEEComing to Kunming Paperman, I realized just how competitive hotel service can be!
Let's start with the human touch:
1. They set up a WeChat group for butler service; upon arrival, the butler met me downstairs.
2. A beautiful welcome flower basket.
3. Whether I was out or in the evening, they'd let me pre-select afternoon tea snacks and deliver them to my room.
4. When I accidentally scraped my foot outside, they quickly provided iodine swabs and Yunnan Baiyao adhesive bandages.
5. I unknowingly left my bracelet in the restaurant in the morning; when I reported it at 10 PM, the butler team returned it to my room in 13 minutes – incredibly efficient and well-organized.
6. They proactively offered daily linen and duvet cover changes.
7. Every time I passed the front desk or saw hotel staff, they were always smiling and greeted me warmly.
8. Breakfast was available until 1 PM, plus afternoon tea and late-night snacks, truly allowing for sleep flexibility and no worries about food.
Now for the hardware and details:
1. Full set of caviar toiletries – excellent to use.
2. The vanity came equipped with cotton facial towels, mouthwash, earplugs, etc.
3. Dyson hairdryer; after washing my hair with caviar shampoo, it was so smooth I didn't even need a comb.
4. Truly blackout electric curtains.
5. The latex memory foam pillow was genuinely comfortable.
6. Both the overhead rain shower and wall-mounted shower could be selected to run simultaneously with a button; the temperature was stable and water flow abundant, making showering a real pleasure.
7. The rooftop infinity pool is great for photos, and the design and decor of the restaurant and floors are thoughtfully done...
There's so much more I could write; it's got everything a star-rated hotel room service should have. The only flaw was an uncontrollable power outage in the evening, leading to the elevators being out of service for several tens of minutes? But all things considered, that's completely insignificant. I love this level of competitive hotel service, and I'll definitely choose Paperman again next time I'm in Kunming!
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Price per night from:JPY 22,434
Posted on Mar 3, 2025
Guest User
The apartment is very clean, it's been cleaned every day. Bed is comfortable and bedroom is quiet. Living room is beautiful. The owner is friendly, helpful and hard working woman. Location is near railway station and there is a lot of restaurants in the neighborhood. Thank you for hosting me!
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Price per night from:JPY 564
Posted on Sep 21, 2026|Elegant Queen Room
Guest User
The overall experience was great, highly recommend it. The front desk staff were very friendly and efficient with check-in and check-out. They patiently answered all my questions, never cold or unhelpful, making for a very comfortable service experience. The hotel design is very stylish, and the restaurant is beautiful, not an old-fashioned or dull style. The room was spacious and clean, making for a very pleasant stay. The hotel is located in the city center, with many local specialty shops right outside. In the evening, you can explore the Dongjiawan Night Market nearby, which offers a wide variety of snacks, making it easy to find authentic local food. It's a bit over two kilometers from the old street, but that's not an issue as taxis are readily available. It’s perfect for both leisure and business travelers. I’m very satisfied overall and will definitely choose this hotel again next time.
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Price per night from:JPY 8,630
Posted on Aug 10, 2026|Deluxe Hot Spring King Room
HuiyalanI stayed at this hotel for 5 nights. I was quite hesitant before choosing it, especially after reading about the negative elevator incident, which made me really worry about safety. So, every time I took the elevator during my stay, I was on edge. The main reason I decided to stay was for the hot springs and swimming pool, as it's been raining a lot in Kunming recently, and I figured we'd just enjoy the hotel. Honestly, I wasn't particularly impressed with the service, and the facilities are quite old, very old. If it weren't for the constant rain and traveling with a child, I probably wouldn't have chosen this hotel. Especially after visiting Fuxian Lake, the comparison really highlighted its shortcomings.
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Price per night from:JPY 9,547
Posted on Jul 16, 2026|Lake View Double Room
Guest User
**A Home Away from Home in Kunming**
Our stay at this homestay in Kunming was truly exceptional. The room was a perfect blend of tradition and modernity, thoughtfully designed with minimalist accessories that perfectly matched our taste. Cozy and inviting, it offered a sense of warmth and comfort that made us feel at home instantly. The view of the lake from our window added a touch of magic to our mornings and evenings.
The location is simply ideal. Situated in a peaceful area just 100–200 meters from the Ethnic Yunnan Village Park (also known as the Ethnic Minority Nationalitys Park), it allowed us to easily explore this cultural gem during a day trip, an experience we highly recommend. At the same time, the homestay is surrounded by quiet shops and local markets, making it both convenient and serene.
What truly set this place apart was the outstanding hospitality. From the moment we arrived at the airport, the hosts went out of their way to assist us, even arranging a Didi taxi to ensure we reached the homestay smoothly. Their kindness didn’t stop there, they helped us purchase tickets for cultural attractions, found an English-speaking guide when our Mandarin wasn’t sufficient, and took care of countless other details that made our stay effortless.
A highlight of our experience was Miss Zhang’s traditional Yunnan tea ceremonies. These sessions were not only a delight for the senses but also a wonderful opportunity to learn about the unique qualities of Yunnan teas and the art of brewing them. The atmosphere was relaxed and intimate, often joined by the owners, which led to lively, hours-long conversations filled with laughter and stories. It was these moments that made us feel like we were among friends rather than guests.
We enjoyed our stay so much that we’ve already booked the same room for our return in a week. We can’t wait to be back in this haven of warmth, culture, and comfort.
Highly recommended for anyone seeking an authentic, memorable, and heartwarming experience in Kunming!
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Price per night from:JPY 6,185
Posted on Sep 14, 2026|Xi Yu Superior Double Bed Room (Water Purifier)
Guest UserThe hotel's location is excellent, right outside Kunming Old Street, making it very convenient for exploring and dining. The overall ambiance is elegant and charming, the rooms are clean and fresh, and the bedding is comfortable. It's a peaceful retreat amidst the bustling city. The front desk service was great, and check-in was efficient. The noodles for breakfast were delicious. It's also not far from the pedestrian street, making it a top choice for travel and sightseeing. The value for money is good. The Wi-Fi was a bit slow, and I hope they can improve that. My stay here in Kunming was a fantastic experience!
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Price per night from:JPY 4,374
Posted on Apr 14, 2026
Guest User
It's rare to find a hotel that truly feels like a home away from home, but Bolian Hot Spring Resort certainly does!
First, let's talk about the service. We stayed during the off-season, so there weren't many staff around, but you could still feel the warmth and professionalism from everyone, from our butler Dashi to the restaurant, hot springs, and front desk staff. The front desk staff even multi-tasked, making us tea and driving us to our room. Their professional training was evident throughout our stay.
Even though the hotel has been open for twenty years, it doesn't feel old or dated at all. Every corner of the hotel is picturesque, and the hot springs are fantastic. The courtyard in our room was breathtakingly beautiful.
To our pleasant surprise, the restaurant's food was delicious, with excellent Yunnan cuisine.
We will definitely be back again.
The hotel also provided complimentary executive car airport transfers and vouchers that could be used for dining or spa services at the hotel, which was a very nice touch.
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Price per night from:JPY 81,645
Posted on Aug 18, 2026|Bed in Male 12 Room Bed Room (Starry Sky Garden Terrace+Air Conditioning) (Male Only)
Guest UserThe location is fantastic, right in the city center, making it incredibly convenient for shopping and dining. The room was spotlessly clean, and the bed was tidy. The biggest surprise was the amazing atmosphere in the common areas, with a terrace, bar, and restaurant – perfect for chatting with travelers from all over the world in the evening. The staff were super friendly and patiently helped resolve any issues. It's highly recommended for backpackers, solo travelers, and small study groups. Great value for money, I'll definitely choose this place again next time I'm in Kunming!
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Price per night from:JPY 1,082
Posted on Nov 18, 2025|Cozy Queen Room
Anonymous UserThe room was very clean. The location is super easy to find, about a ten-minute walk from the exit of Kunming Railway Station. There's a wide variety of food options nearby, all very affordable.
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Price per night from:JPY 1,129
Posted on Sep 21, 2026|Superior Queen Room
Guest UserThe room is spacious and well-designed, with plenty of space for luggage and other belongings. The hotel is located in the heart of the old city, with many restaurants in the adjacent mall. For snacks, you can take a short walk to Kunming Old Street. The front desk staff, particularly GIN, was very professional and helpful. When I asked about buying tickets, he repeatedly reminded me to make sure I bought tickets for Kunming Station and not to get it mixed up, as the two high-speed rail stations can be quite confusing.
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Price per night from:JPY 8,348