Kunming Hotels with Balcony

Coming to Kunming Paperman, I realized just how competitive hotel service can be! Let's start with the human touch: 1. They set up a WeChat group for butler service; upon arrival, the butler met me downstairs. 2. A beautiful welcome flower basket. 3. Whether I was out or in the evening, they'd let me pre-select afternoon tea snacks and deliver them to my room. 4. When I accidentally scraped my foot outside, they quickly provided iodine swabs and Yunnan Baiyao adhesive bandages. 5. I unknowingly left my bracelet in the restaurant in the morning; when I reported it at 10 PM, the butler team returned it to my room in 13 minutes – incredibly efficient and well-organized. 6. They proactively offered daily linen and duvet cover changes. 7. Every time I passed the front desk or saw hotel staff, they were always smiling and greeted me warmly. 8. Breakfast was available until 1 PM, plus afternoon tea and late-night snacks, truly allowing for sleep flexibility and no worries about food. Now for the hardware and details: 1. Full set of caviar toiletries – excellent to use. 2. The vanity came equipped with cotton facial towels, mouthwash, earplugs, etc. 3. Dyson hairdryer; after washing my hair with caviar shampoo, it was so smooth I didn't even need a comb. 4. Truly blackout electric curtains. 5. The latex memory foam pillow was genuinely comfortable. 6. Both the overhead rain shower and wall-mounted shower could be selected to run simultaneously with a button; the temperature was stable and water flow abundant, making showering a real pleasure. 7. The rooftop infinity pool is great for photos, and the design and decor of the restaurant and floors are thoughtfully done... There's so much more I could write; it's got everything a star-rated hotel room service should have. The only flaw was an uncontrollable power outage in the evening, leading to the elevators being out of service for several tens of minutes? But all things considered, that's completely insignificant. I love this level of competitive hotel service, and I'll definitely choose Paperman again next time I'm in Kunming!

I always stay at this hotel when I come to Kunming; I'm a loyal customer. This time, the male staff member at the front desk provided excellent service – he was enthusiastic, attentive, and very patient. He proactively helped me switch to a more suitable room, considering my needs, and made the check-in process efficient and thoughtful, which made me feel incredibly welcome. The hotel is clean and tidy, and the overall service and environment are impeccable. It offers great value for money, and I had a very comfortable stay. Also, I discovered the coffee at the entrance is quite good.

I stayed at this hotel for 5 nights. I was quite hesitant before choosing it, especially after reading about the negative elevator incident, which made me really worry about safety. So, every time I took the elevator during my stay, I was on edge. The main reason I decided to stay was for the hot springs and swimming pool, as it's been raining a lot in Kunming recently, and I figured we'd just enjoy the hotel. Honestly, I wasn't particularly impressed with the service, and the facilities are quite old, very old. If it weren't for the constant rain and traveling with a child, I probably wouldn't have chosen this hotel. Especially after visiting Fuxian Lake, the comparison really highlighted its shortcomings.

This is our second time staying at this hotel in Kunming, and both times we've chosen it for my elderly parents. It's incredibly convenient for visiting Dianchi Lake, and it's been recently renovated, looking even better than before with a charming, antique feel. It's very photogenic! The owner, front desk staff, and concierge were all incredibly helpful. The first room wasn't quite comfortable, so they immediately moved us to another. My parents have trouble sleeping, and they were very accommodating, switching us to a twin room. The owner even turned out to be from the same hometown as us and kindly offered free tea. We felt very at ease during our three-day stay. It's also convenient for visiting Shilin (Stone Forest). I highly recommend staying here for your travels.

We stayed for 1 night last minute as our flights got changed. We made a great decision choosing this hotel as the location was perfect!! It's located right in the ancient town and we had a full day of exploring the ancient town of Kunming before our flights that night. It ended up being one of the best day we had in Yunnan and we shopped a lot.

My honest review of my stay at the Orange Crystal Hotel (Kunming Nanping Pedestrian Street): 1. **Convenient Location, but Very Unfriendly for Self-Driving/Chartered Cars** The hotel's location is indeed very convenient, close to Nanping Pedestrian Street, making it easy to get around and shop. However, since vehicles cannot directly enter the pedestrian street, it's extremely inconvenient for guests with large luggage. While the hotel has an underground parking lot, chartered 7-seater vehicles like ours generally cannot drive directly into it. We had to get off a short distance from the hotel and drag all our luggage there. If you're a foreign tourist or traveling by chartered car, I recommend confirming whether your vehicle can directly reach the hotel before booking. 2. **Good Service Attitude, but Overall Slow Response Time** The hotel staff generally have a friendly attitude. I particularly want to thank a few female staff members who helped us carry our heavy luggage down the stairs to where our chartered car could park – I'm truly grateful. However, the hotel's response time for guest requests for item delivery or assistance was noticeably slow, with generally long waiting times. I'm not sure if it was due to understaffing at the time, but I believe the stay experience would be significantly improved if they could strengthen staff allocation and response efficiency. 3. **”Four-Star Hotel” vs. Actual Experience – A Significant Discrepancy** This was the most disappointing aspect of our stay. The hotel is labeled as four-star, but if you expect it to meet the standards of a typical four-star hotel, there's a noticeable gap in the overall facilities and environment. The rooms, corridors, and some public areas appear quite dated, and there's a somewhat strong musty smell in the hotel. Although the hotel information states that it has been renovated in recent years, you can still feel the traces of many old facilities during your actual stay. Plus, the room rate isn't cheap. So, if you're choosing based on **”four-star hotel standards,”** my friends and I would both advise lowering your expectations a bit, otherwise, you might experience significant disappointment upon arrival. **Overall:** Location is the hotel's biggest advantage, and the staff's attitude is good, but there's room for improvement in terms of transportation convenience, service response speed, and the overall condition of the hotel facilities. Especially for foreign tourists, those with large luggage, or travelers with chartered cars, I recommend confirming the actual drop-off/pick-up situation and luggage handling before booking.

It's rare to find a hotel that truly feels like a home away from home, but Bolian Hot Spring Resort certainly does! First, let's talk about the service. We stayed during the off-season, so there weren't many staff around, but you could still feel the warmth and professionalism from everyone, from our butler Dashi to the restaurant, hot springs, and front desk staff. The front desk staff even multi-tasked, making us tea and driving us to our room. Their professional training was evident throughout our stay. Even though the hotel has been open for twenty years, it doesn't feel old or dated at all. Every corner of the hotel is picturesque, and the hot springs are fantastic. The courtyard in our room was breathtakingly beautiful. To our pleasant surprise, the restaurant's food was delicious, with excellent Yunnan cuisine. We will definitely be back again. The hotel also provided complimentary executive car airport transfers and vouchers that could be used for dining or spa services at the hotel, which was a very nice touch.

The location is fantastic, right in the city center, making it incredibly convenient for shopping and dining. The room was spotlessly clean, and the bed was tidy. The biggest surprise was the amazing atmosphere in the common areas, with a terrace, bar, and restaurant – perfect for chatting with travelers from all over the world in the evening. The staff were super friendly and patiently helped resolve any issues. It's highly recommended for backpackers, solo travelers, and small study groups. Great value for money, I'll definitely choose this place again next time I'm in Kunming!

Great service and great location. The owner was very kind to let us have her number to book for didi or supper. And the room had a great view also

The hotel's location is super convenient, being right in the city center is definitely a plus and makes everything so easy. There are plenty of amenities nearby, and Kunming Old Street is just a short walk away – it's really lively there. Gin at the front desk was incredibly helpful and flexible. I needed to print two pages and was looking for a print shop, but he just printed them for me directly. Highly recommend this place!