Atour Hotels in Kunming

Hygiene: No problem, two alcohol cotton pads are provided on the toilet, which is quite detailed. Service: The overall service is more concerned with humanistic care than the high-end international chain brands. Breakfast is also OK, meeting simple business requirements. There are welcome fruits after check-in, free mini bar, rich categories, bottled tea, brewed tea, drip coffee, a bottle of beer (I forgot others), these two services can reach the international five-star level. Before check-in, there is a phone call to inform the parking lot address, and after arriving at the store, hot tea is delivered and the room type is upgraded (although it was not informed at check-in, I found it after I moved in). But there are two suggestions: 1. Since good night oat milk is provided, it is recommended that guests who have not checked in at a certain time in the evening can contact to confirm whether the guests need to provide it, and reserve it in advance. 2. It is obvious that the guests have drunk alcohol before arriving at the store. It is recommended to be more discerning and prepare honey lemon tea for them directly, instead of standardized ordinary welcome hot tea. This detail should be the difference between Atour and other international chain hotels, but it is not done. Environment: Located opposite the popular Yuantong Temple, it is a good choice for those who love to burn incense. The upgraded room has a courtyard, and the environment is better. But the sound insulation is not good. At 6:30, the neighbor started to use water and open the courtyard door. The noise was very loud and I was woken up, which was very unpleasant. Facilities: The bedding is really very comfortable. The bed is large, with moderate hardness and softness. It is not too soft to cause deep sinking. The mattress is very soft and comfortable. There are many styles of pillows, the bedding fabric is firm and soft, and the skin feels good. The overall feeling is better than most international five-star hotels. This is a big thumbs up! The facilities in the room basically meet the requirements. It would be better if two cotton pads could be added to the care set. There is no parking lot downstairs in the hotel, which is a big deduction. After parking the car, you have to drag your luggage for about four or five minutes, and you have to cross the road. It is very inconvenient, which is a big deduction, enough to cause you not to choose this hotel next time.

”When I entered the room, I felt very surprised and delighted. The room was very clean and tidy, and the bed was comfortable and soft, making me feel very relaxed and comfortable. The bathroom was also very clean and provided plenty of towels and toiletries, making me feel very convenient. The room was also equipped with a large-screen TV, which could receive various TV programs, and high-speed Wi-Fi network, which allowed me to stay in touch with family and friends anytime, anywhere. In short, this room was very comfortable and warm, making me feel like I was at home and relaxed. I especially want to emphasize that the bed in the hotel room is very comfortable, allowing me to sleep very soundly. The mattress is soft and supportive, and the pillow is also very comfortable, without any discomfort or pain. My sleep quality was very high, and I felt that I slept well every night. This is the most comfortable bed I have ever stayed in a hotel, making me feel as comfortable as my own bed. I believe that this hotel is definitely worth staying for those who value sleep quality and mattress comfort.”

The environment is very good, and the distance from Kunming Station and Dianchi Lake is also moderate. The room was very intimate to prepare a variety of drinks and disposable toilet seats. When I went to see Haitang, the front desk lady helped us store our luggage and prepared water for us! The next stop is full of vitality!

How can I get such a good word? The breakfast in the room has unparalleled views of Dianchi Lake. The hotel's exclusive elevator. Free coffee in the executive corridor. I really can't find anything wrong with it. The guy at the front desk is handsome and provides good service. Parking is also very convenient and you can go out at any time. Good reviews, ten stars.

Room was clean and tidy. Not too big, but still comfortable to stay in. There are 2 sides to the room, 1 bed nearer to the first part of the room near the lobby door (Aircon ventilation does not blow towards this direction) and 2 beds nearer to the bathroom side of the room. The room's windows were later discovered to be strangely left ajar when we started detecting stench of cigarette smoke coming in from these windows. Potential guests,do take note to check for any ajar windows when you check into the room and close them promptly if you cannot withstand cig smoke like us. The stench stayed around at the side of the room with no aircon vent. Hotel staff, pls also do remember to close the windows after servicing / cleaning the rooms.

This is the second time I took my children back to Yunnan for a trip. On the first day, the children wanted to stay in a loft hotel. Maybe I didn't choose the right one. The hygiene was not good and it was not warm. On the second and third days, I decisively stayed at Dehong Hotel. This hotel has a good environment, is close to the subway, and has a rich breakfast. I am used to it and don't want to change it

Hotel is a bit far from nearest train station but getting a cab on the street is super easy! It is close to major shopping/food areas and cab fare is very reasonable. Room and lobby are clean, breakfast is delicious and service is great! Ms Chan Yi at the front desk was extremely friendly and helped us with many questions we had. The morning shift lady at the laundry room was very nice as well. Overall we were very satisfied with our stay at this hotel and will definitely stay here again!

this hotel exceed my expectations and even better than some 5-star hotel. the hotel is clean, breakfast is delicious, they offered complimentary for my kids which i am grateful. what make a really different is the front desk staff's service and attitude. there are several of those lady staff which unfortunately i didn't recall their names. They offer tea and offer my kids apples. will definitely use this hotel again when i visited kunming.

Good hotel with a large, comfortable room. Their concierge service is excellent. We wanted to ship back some shopping and engaged the concierge in the evening. In just one hour, our stuff was collected by the service provider and arrived in guangzhou the next day.

Very pleasantly surprised, there is a nightingale at ten o'clock in the evening, there are many types, wontons, dumplings, rice noodles, etc., great, the hotel service is also superb, every employee I met is very enthusiastic, and I also sent a New Year gift when I left the store. It’s worth it.