Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on May 18, 2026
Guest UserThe room was great and the service was very attentive, perfect for a tourist stay. There's also food available downstairs late into the night, which was a huge plus. And there's a laundry room! Overall, highly, highly, highly, highly recommended.
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Price per night from:£11
Posted on Jul 16, 2026|Deluxe Queen Room
Guest UserMy stay here truly exceeded expectations; you can feel the hotel's dedication throughout. Check-in was very efficient, and the front desk service was gentle and polite. They even kindly upgraded my room. The room was spotlessly clean, the bedding was soft, and the soundproofing was excellent, allowing me to rest well after work. The facilities were complete, with plenty of hot water, and overall it offered great value for money. There was no perfunctory service; every small detail was heartwarming. It made my trip comfortable and reassuring. I highly recommend it and will definitely book this hotel again next time!
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Price per night from:£48
Posted on Jul 17, 2026|Deluxe Double Room
ZhubagongzimianIf I'm looking to relax by Dianchi Lake again, I'd definitely consider InterContinental. The hotel is very close to Dianchi Lake, and you can walk to Haigeng Dam to watch the sunset, which gives it a real vacation vibe – perfect if you're planning fewer city excursions. The evening ceremony was quite interesting, especially since it was drizzling the night we watched, which added a lovely atmosphere! However, during the ceremony, there were many children running on the wooden bridge, which wasn't ideal for those of us watching from the lobby bar. Perhaps they could consider roping off the area during the ceremony? Also, the drinks at the lobby bar were quite mediocre. Can they really not afford a proper bartender?
Facilities: Generally meets 5-star hotel standards. Although it's an older property, the room facilities are well-maintained. A downside was the pool changing rooms, which were quite basic and not cleaned promptly.
Hygene: Very good, the room was clean and tidy.
Ambiance: The hotel's public areas are relatively small for a resort hotel, but the plant arrangements are lovely, and there are many name tags to identify the trees. However, the numerous shops inside do detract from the brand's premium feel.
Service: The shuttle service was efficient, and the staff were warm and welcoming, making for a comfortable stay.
Another point of criticism is the breakfast restaurant. Both the variety and quality were not up to the InterContinental standard, nor did they match the hotel's resort positioning. After all, a delicious breakfast is what makes you want to return.
Furthermore, at the two noodle stations, the instructions were unclear. One side was a fixed small bowl of rice noodles, while the other was plain noodles where you added your own toppings. There should ideally be a small blackboard listing the options for guests to choose from, but there wasn't. The staff also didn't proactively explain the options; I had to ask detailed questions to understand. This led to a poor experience, especially since the noodles weren't particularly tasty. I hope the hotel can improve this in the future.
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Price per night from:£118
Posted on Mar 18, 2026|Hot Spring Villa - 1-Bedroom, Caiyunxuan
Guest UserHighly recommend! I really loved it – the environment is beautiful, and the staff are very enthusiastic. I'd definitely go back if I have the chance. They thoroughly clean the hot spring pools, which is great; it would be even better if it wasn't boiler water.
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Price per night from:£195
Posted on Jan 22, 2026
_WeChat290542****
Although the room lighting was a bit dim, the garden was absolutely beautiful! It had large blossoms, including plum, winter cherry, and roses, which were all stunning! The hotel shares an owner with the Lavande next door, and the view outside the window was also lovely. Their breakfast included a particularly delicious small pot of rice noodles, and the fruit was great too. The service was superb, with multiple shuttle services to and from the airport every day. I would definitely choose to stay here again next time I visit!
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Price per night from:£13
Posted on Jan 6, 2026
MiLee
The hotel is located right by Dianchi Lake, with separate lanes for vehicles and pedestrians. There's an observation deck not far from the hotel, and it's about 800-900 meters to Haigeng Park and Haihong Wetland. However, you still have to walk further to get to the cable car station, and I estimate the dam is even further – I didn't go there. The hotel is 2.3 kilometers from Xingti Road Station on Metro Line 5. Our package included one complimentary drop-off service to the metro station, which was really good. It would be even better if they offered round-trip shuttle service to the metro for backpackers.
However, there aren't many shops around the hotel. For dining, it's either the hotel restaurant or ordering takeout. Park 1903 Commercial Street is about 3 kilometers away, so it's more suitable if you have a car.
The hotel service was excellent. The front desk staff, housekeeping, and drivers were all incredibly gentle and friendly. The manager even proactively helped us with our luggage.
The hotel is quite understated; in fact, the observation deck not far away offers amazing sunrise views, but they never promote it.
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Price per night from:£79
Posted on Dec 15, 2024|Family-friendly Family Room
Firman LOne thing I like about this hotel is that it is not crowded with people, front desk is very responsive and they try their utmost best to please their guests.
Had a restful sleep and pleased that I was able to get hot showers. Didn't try their breakfast at their level 9 restaurant as they mentioned only certain days they have halal breakfast.
No in room fridge but there are convenience stores nearby, at night there are fruit sellers along the road. There is a hospital nearby and a police post. Pharmacy nearby and quite please with the area.
Even though there are No Smoking Signs, other guest do smoke in the hotel. And low season means there are fewer guest so, lesser smokers there, which I am happy about.
They have self service laundry room with one washer and a separate dryer. Quite happy with that too.
Thank you front desk ladies for your service and for the breakfast packs given to us for our departure to the airport. Apologies for not able to take the airport transfer due to my Mother in Law's knees. Hope to see you all soon!
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Price per night from:£19
Posted on Feb 15, 2026
Florist_First
Facilities: Very stylish decor, great atmosphere.
Cleanliness: Very clean!
Environment: The surrounding pedestrian street has beautiful lights and architecture, and it's super close to the Seven-Arch Floating Bridge, making it convenient for watching seagulls!!
Service: We had a lot of luggage, and the staff helped us with our luggage both when we arrived and left, which was very thoughtful. Pet-friendly, my rabbit had a great time! I brought my own cage to avoid making the guesthouse dirty.
Canned Roasted Milk Tea/Yunnan Crossing-the-Bridge Rice Noodles/Choose one: The milk tea was delicious, with a strong aroma of rose and tea.
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Price per night from:£38
Posted on Jun 16, 2026
Anonymous UserThe corridor is dark and the carpet smelled moldy. We booked a non smoking room, however the room has smell of smoke. Managed to air the room to get rid of the smell of smoke and damp by opening the small gap of the small window. Staff not very friendly. Only good thing of the hotel is the location which is near metro.
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Price per night from:£18
Posted on Jan 22, 2025|Sunshine Room - Garden-View (2 Beds)
Guest UserFor foreign tourists who want to visit the Karst Stone scenic areas, ie Stone Forest, the hotel is just a short walk down the road. Breakfast is buffet style and good. Meals can also be purchased. Locationwise necessitates the use of a vehicle to get to the hotel.
Trip.com needs to update the hotel's name on its site.
The Hotel's name is not Shilinxuan Holiday Inn. The name or names on the signage is Sloane Place and Holiday Inn Bosheng Shilin.
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Price per night from:£23