Kunming Spa Hotels

The hotel upgraded our room type, which was very comfortable overall. Located on a high floor in Kunming city center, the hotel offers excellent views. It also has direct access to Hang Lung Plaza, making shopping very convenient. The only thing I would mention is that the front desk didn't inform us about the complimentary shopping mall vouchers during check-in. I only found out later through the platform and had to go back to inquire and collect them. Other facilities are beautiful and well-curated. The room was cleaned thoroughly, and they provided plenty of bottled water, which I really appreciated. The turndown service was also good. My suggestions for improvement would be that the conditioner was not moisturizing enough, and the eye mask was a bit tight on the ears. The breakfast selection was rich and everything tasted delicious. The only thing I need to point out is that on the first day, the female attendant who led us to our table seemed visibly annoyed because we took a few minutes to choose our seats instead of sitting down immediately. She also didn't offer us any drinks. I only realized later that we could order tea or coffee when I saw another staff member taking orders from newly arrived guests. When I asked her about it, she was clearly unhappy and just said, 'Order now.' This really put a damper on the experience. The male staff member we encountered on the second day, however, was excellent with great service and attitude. Therefore, the hotel should definitely strengthen its training to improve the overall quality of service and ensure consistency.

Some aspects of my stay were excellent but a few things were terrible.  I will mention the good things first.  The room was large, beautiful and gave a beautiful view of the sunset.  The bathroom was superb indeed and the bathroom amenities were superior as was the shower, toilet and everything associated with the bathroom.   The problems were as follow:  There was no dining facilities in the hotel  to eat dinner and I was very hungry after traveling 12 hours by train from Shanghai.  I had to walk very far to get to the area that has restaurants  and  food kiosks.  When I returned to the hotel with some food that needed refrigeration, I discovered the refrigerator  in my room was not working.  I called for service and the worker who came to check said  the refrigerator was broken and could not be replaced.  this was a big problem since I needed to refrigerate the only food I had purchased.  Finally, another staff came to my room and discovered the refrigerator was in fact , not broken.  It was not plugged in properly so that problem was finally resolved after a very long time.  The worst thing  was the bed.  It was so hard, it was painful to lay down on it and impossible to sleep on it.  I called the desk for help and they told me that they did not have a softer mattress to give me.  The mattress was as hard as concrete and I was desperate to sleep.  A staff member came up with a suitable solution.  She brought several duvets and covered the hard mattress with them--placing them one on top of another until I was finally able to lay down on the bed without experiencing pain.  It was very late in the middle of the night before I was finally able to lay down on the bed and go to sleep.   In summary, the room itself was excellent and the bathroom was superior.  Unfortunately, the mattress was entirely unacceptable and impossible to sleep upon.  It was also very disappointing that the worker did not know how to. get the refrigerator to work properly but his superior knew immediately what the problem was.  Much time was wasted until she resolved the problem.  The worker should have been more knowledgeable  and competent. 

I stayed at this hotel for 5 nights. I was quite hesitant before choosing it, especially after reading about the negative elevator incident, which made me really worry about safety. So, every time I took the elevator during my stay, I was on edge. The main reason I decided to stay was for the hot springs and swimming pool, as it's been raining a lot in Kunming recently, and I figured we'd just enjoy the hotel. Honestly, I wasn't particularly impressed with the service, and the facilities are quite old, very old. If it weren't for the constant rain and traveling with a child, I probably wouldn't have chosen this hotel. Especially after visiting Fuxian Lake, the comparison really highlighted its shortcomings.

When I came to Dali, I read reviews and finally chose Fengdu Hotel. The rooms are spacious and very clean, with no strange odors, and they are also soundproof. They even offer milk in the evening. I booked two rooms, a deluxe twin and a deluxe king, and the front desk staff arranged them on the same floor for us. When we came back from sightseeing at night, a young man delivered the evening milk. In short, all the staff at the front desk were very attentive, patient, and friendly. The cleaning ladies were also very kind. All in all, next time I come to Kunming, I will definitely stay at this hotel again. It's great value for money, and the breakfast is delicious too.

I stayed at the Sofitel in Kunming and had a truly excellent overall experience. The hotel has a strong French ambiance, and the lobby looks grand and elegant. It's located right in the city center, making it super convenient for getting around, dining, and shopping. The room was spotlessly clean, the city view from the floor-to-ceiling windows was fantastic, and the bed was soft and comfortable. The soundproofing was also great, ensuring a peaceful night's sleep. All the staff were very friendly and always willing to help with any issues. Mia's warm service definitely deserves full marks! The breakfast offered a wide selection, including authentic Yunnan snacks. It’s perfect whether you're traveling for leisure or on a business trip. I had a very pleasant stay this time and will definitely choose this hotel again when I return to Kunming.

We love this hotel, despite some shortcomings. The location and facilities are beautiful and the food is teallly good. The restaurant service for some reason is dramatically chaotic, but we’ve gotten used to it. We had some inconsiderate guests in the room next to us who brought an entire barbecue set onto their balcony, stinking up our balcony and room. Sam was quick to move us to another room and was very apologetic. Hé is a true saving grace in this hotel. The recreation staff has also been very helpful and we had a lovely kayaking experience.

I stayed for three nights, and overall, my experience was very satisfying. This hotel left the deepest impression on me during my trip to Yunnan. The private courtyard and hot spring gave it a real resort feel, and the quiet environment was perfect for relaxation. The breakfast quality was excellent; in addition to the usual offerings, there were freshly cooked items like pan-fried steak and fresh shrimp, which I looked forward to every morning. The service was an even bigger bonus. Our butler drove us to the mountaintop restaurant for breakfast, and any requests we had during our stay were promptly met. The whole process felt very comfortable—not overly intrusive, but help was always available immediately when needed. When we checked out, they even thoughtfully gave us some tea as a souvenir, which was a lovely touch. If you're looking for a hotel genuinely suited for a vacation and unwinding, I think it's definitely worth experiencing. I'll certainly come back if I have the chance.

I absolutely recommend this B&B to everyone. The cleanliness is amazing, even a mysophobe like me can lie down in bed with confidence. The small courtyard is cozy and inviting, making me feel like I'm right at home all the time. [Proud] The B&B also has a big surprise: a heated swimming pool with clean water. The kids loved it. [Celebration][Fireworks][Wow] After swimming, you can enjoy a sauna in the steam room. There's also a piano and a gym, catering to everyone. The host is very welcoming and thoughtful, recommending nearby attractions and restaurants. [Loving] This B&B not only made me feel like home away from home, but also gave me a sense of warmth and peace of mind.

I booked this hotel because of its proximity to the amusement park, and it turned out to be a pleasant surprise. The hotel's garden environment is lovely, and the facilities are well-equipped, giving you a truly relaxing vacation vibe as you stroll around. The room facilities are all great, the bedding is comfortable, and the staff are always smiling and provide excellent service. A special shout-out to our butler, Clove, who responded promptly to our requests and helped us order food to our room every day – truly like a personal butler! We had a wonderful stay.

It's rare to find a hotel that truly feels like a home away from home, but Bolian Hot Spring Resort certainly does! First, let's talk about the service. We stayed during the off-season, so there weren't many staff around, but you could still feel the warmth and professionalism from everyone, from our butler Dashi to the restaurant, hot springs, and front desk staff. The front desk staff even multi-tasked, making us tea and driving us to our room. Their professional training was evident throughout our stay. Even though the hotel has been open for twenty years, it doesn't feel old or dated at all. Every corner of the hotel is picturesque, and the hot springs are fantastic. The courtyard in our room was breathtakingly beautiful. To our pleasant surprise, the restaurant's food was delicious, with excellent Yunnan cuisine. We will definitely be back again. The hotel also provided complimentary executive car airport transfers and vouchers that could be used for dining or spa services at the hotel, which was a very nice touch.