Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on May 27, 2026
Anonymous UserThe Hualien Station branch of Kindness Hotel offers excellent value for money. The room rate is incredibly inclusive; not only does it cover breakfast, but also afternoon tea and a late-night snack, so you practically don't have to worry about food from check-in until evening. The hotel also provides free ice cream, washing machines, and dryers, along with laundry detergent, which is super convenient for travelers needing to wash clothes.
The location is also great, very close to Hualien Station—just about a seven or eight-minute walk. This makes it really easy for catching trains or planning your Hualien itinerary. Even though it's a 3-star hotel, the actual experience exceeded my expectations. The breakfast was also more varied than I anticipated. Overall, the stay felt thoughtful in terms of service and practical in terms of facilities. It's truly ideal for travelers looking for convenience and great value.
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Price per night from:MYR 356
Posted on Mar 20, 2026|Green Serpentine Standard Family Room
Joe Nathanael ChowA Scenic Stay with a Convenient Catch
My stay at Hotelday Hualien was a bit of a mixed bag. It has some genuinely charming touches and a great view, but its location and certain amenities require some adjustment.
Location & Transportation: The hotel is about a 5-minute walk from the Hualien Train Station, which is fantastic if you're arriving by rail. However, I soon realized that the train station is not the city center. The main downtown area is a significant distance away—about a 40-minute walk. This means you'll either need to plan for long walks or rely on taxis and buses to get to the main dining and night market areas. It's not a deal-breaker, but it's something to be aware of.
The Room: The room itself was a highlight. It was spacious and comfortable, providing a relaxing retreat after a day of exploring. The best feature was the large window that faced the train station, with a stunning backdrop of the mountains. It was incredibly scenic and made the room feel bright and open. While the room was comfortable, I did notice that the overall design and some of the furniture felt a bit dated. It's clean and functional, but don't expect a super modern aesthetic.
Amenities & Service: This is where the experience was a bit uneven. The gym was quite disappointing. It only had a stationary bicycle and a treadmill. There were no weights, no multi-gym, nothing for anyone hoping for even a basic strength workout. It felt more like an afterthought than a proper facility.
On the other hand, the service had some truly thoughtful highlights. When we asked for ice, the hotel staff kindly delivered some to our room, which was a nice touch.
The Special Touch: The most memorable part of the stay was a small, heartwarming gesture. The hotel provided us with complimentary postcards. The unique part? They offered to mail them for us, but not right away. They will send them exactly one year later. It's a lovely idea—a little time capsule from your trip that arrives as a surprise in the future.
Overall: Hotelday Hualien offers spacious, comfortable rooms with beautiful mountain views, and its proximity to the train station is a plus for travelers. The thoughtful service, like the ice delivery and the ”postcard to your future self” program, adds a warm, personal touch. However, the distance from the city center and the very basic gym are drawbacks. It's a solid choice for a comfortable night's sleep near the station, especially if you appreciate sentimental gestures, but be prepared for the travel time to the main attractions.
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Price per night from:MYR 217
Posted on Jan 4, 2026
Guest User
Best best best hotel we have ever stayed in. Services provided was excellent. All staff were very genuinely. It really felt like a 5 star hotel. We stayed in another 5 star hotel in Jiaoxi which is No. 1 in Jiaoxi but the service cannot be matched. Well done to all the staff.
Room was always clean. Thank you to the staff who cleaned our spectacle. It was a nice gesture. Different snacks were topped up everyday. The face mask provided was so good!
Surrounding of the hotel was very nice. We had the gorge view and OMG! We don't mind waking up to this view everyday. We hope they will contruct a stairs for guest to go down to the gorge. It is a waste to just see it from the top.
Breakfast was good. We could see that they have made an effort to label which is vegetarian and which is not. It's very thoughtful of the restaurant. However, we had a seafood porridge and thought it was purely seafood but notice there was chicken in it but not written. Maybe they can improve in this.
Kids are very well entertained in this hotel. They have a huge play room for them. Indoor pool with heated pool is enough to keep the kids occupied for 2hours at least. They also have daily activities and some are free.
Thank you Silk Place for the wonderful stay. We will be back.
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Price per night from:MYR 904
Posted on Apr 14, 2026
Ashley Y.
The staff were exceptionally welcoming and friendly, making our stay truly enjoyable. The room was spacious and well-maintained, adding to the overall comfort of our visit. Azure Hotel is strategically located, with Dong Da Men Night Market just a short walk away, which was very convenient. On top of that, the hotel provides complimentary parking for guests, which was a very convenient bonus for us.
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Price per night from:MYR 275
Posted on Dec 27, 2025|Prestige Double Room with Ocean View
notrevePositives:
- like all lakeshore hotels in Taiwan, fantastic breakfast spread, especially incorporating local hualien food like gongzheng baos etc…
- sauna with a sea view.. what else to ask for
- children playroom
- comfy rooms and excellent service all round by all staff
- bath tub near the window where you can soak and see the sea
- coin operated laundry room with washers and dryers (affordable plus only two each.. so may have to wait)
- small snacks and beverages provided for guests daily on the ground floor
Negatives:
- only really gripes is the location.. about 2 km away from the city centre so not much to do in the neighbourhood
- sea view room is actually the view of the port and a distance away… technically hotel is not wrong.. but should lower your own expectations
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Price per night from:MYR 302
Posted on Apr 14, 2026|Sea View Double Room
Anonymous UserHad a very underwhelming experience for the money that we paid for this hotel. Decor was very outdated (i.e. 2000s), which was understandable as this is an old hotel. Service staff was quite rude when we asked for directions and recommendations for food and things to see around the area. Do note that the carpark is very small and there are no parking lots surrounding the area. When we checked in, the carpark attendant told us that their carpark lot was at full capacity.
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Price per night from:MYR 244
Posted on May 9, 2025|Standard Double Room - No Parking
Guest User
Overall a good experience (except one thing - see in the bottom). The location is somewhat central and on the walking promenade, but not very close to the railway station or the waterfront. About 25-35 min walk to the railway station but still okay. About 15 min to the waterfront.
Food options: there are a couple of local restaurants right near across from the promenade, including a noodle shop, a tempura donburi and a fried seafood place - all along the promenade. There's also a PX Mart not too far away, about 5 min walk.
The rooms are spacious and clean, very new renovation (as of 2025, seems like 2023-2024), no fridge in the room (on the first floor only), but there's a kettle. The bed was somewhat stiff but okay.
Overall felt like great value for the location and the quality, and especially the room size.
The only drawback - Easy to fix - was the towels. There was no proper size bathroom towels on my stay in May 2025. The small towels are rather insuficcient for showering.
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Price per night from:MYR 68
Posted on Oct 15, 2025|Double Room Single Use (Room Selected Upon Check-in )
Guest UserThis hostel is absolutely fantastic! It's about a five to six-minute walk from Hualien Station. The beds and towels are very clean, and the bathroom is spacious with a large mirror. You can even enjoy a view of the mountain city from the room. The staff are friendly and enthusiastic, and they offer free bicycle rentals. I'll definitely be staying here again on my next visit!
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Price per night from:MYR 106
Posted on Mar 17, 2025
Zhiqi
The location is convenient and close to the city. The exterior is beautiful and the garden makes people feel relaxed. However, the parking lot is too far from the hotel building.
The beds are comfortable and the TV equipment is new.
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Price per night from:MYR 204
Posted on Oct 6, 2025
Foluolidamozi
Check-in convenience: Self check-in was quite convenient; communication via WeChat/Line was possible. The night market is a 10-minute walk away.
Safety: Good location, very safe.
Facilities: As pictured, a 'prison-style' experience, which I definitely felt.
Hygiene: Hygiene was acceptable.
Environment: The environment was unique, worth experiencing.
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Price per night from:MYR 58