Hotels near St. Augustine Square in Macau

"The beeping sound from the electrical equipment in the top-floor room was extremely disruptive. I called the front desk for someone to handle it, and every time someone came up, the sound stopped. As soon as they left, the sound started again. The second time, the manager brought a technician, and again, the sound stopped when they arrived. The technician suggested it might be a current noise from the electrical room. After the manager and technician inspected the room, it was quiet for about an hour and a half, but the sound returned around 11 PM, almost midnight. I called the front desk again, and they said they would send someone to check. Since I didn't want anyone entering the room and disturbing my sleeping family and children, I only asked if the front desk could find someone to check the electrical room. This was because each time they sent someone to check the room, it would be quiet for a while, so I believed they could find a way to control it, but ultimately, they didn't. As a late sleeper, I listened to the beeping sound all night, which severely affected my sleep quality."

"I just stayed at the Macao New Central Hotel the day before yesterday, and my experience was absolutely fantastic! I sincerely recommend this historic, vintage-style hotel to anyone visiting Macau. The hotel is located right in the heart of Senado Square, and right downstairs you'll find souvenir shops and specialty snack stalls. It's just a three to five-minute walk to Senado Square and the Ruins of St. Paul's, making it incredibly convenient for sightseeing and finding food. The entire building has a retro Republican-era vibe, and both the lobby and guest rooms are exquisitely designed with a charming atmosphere – every corner is perfect for photos. The room was spotlessly clean, the bedding was soft and comfortable, the bathroom facilities were high-quality, and the soundproofing was good, ensuring a very peaceful night's sleep. The front desk staff were kind and gentle, and the check-in process was efficient, quick, clear, and hassle-free. With its excellent location, vintage ambiance, and great value for money, it's perfect whether you're staying for a short stopover or exploring the old town in depth. I'll definitely choose this place again on my next trip to Macau."

"I stayed at the Kyoto Hotel Macau yesterday, and my overall experience exceeded my expectations. I honestly recommend it to anyone visiting Macau. The hotel boasts an excellent location on Avenida da Praia Grande, directly across from the New Yaohan department store. It's just a ten-minute walk to Grand Lisboa and the Ruins of St. Paul's, with plenty of local eateries nearby, making shopping and getting around incredibly convenient. The front desk staff were polite and efficient, and the check-in process was smooth, with detailed and thoughtful explanations. My room was spotlessly clean, the bedding was soft and comfortable, the bathroom had great water pressure, and the soundproofing was excellent, ensuring a peaceful and quiet night's sleep. The room was well-equipped and brightly lit with natural light. This hotel offers great value for money, saving time and effort for travel, dining, and sightseeing. It's perfect for both short overnight stays and quick getaways. I'll definitely choose this hotel again on my next visit to Macau."

"🌟 Our perfect Macau trip started with this impeccable hotel! Choosing this hotel was definitely the best decision for our trip to Macau. From the moment we stepped into the lobby, we were enveloped in an atmosphere of ultimate luxury and warmth. * **Impeccable Service:** Check-in was incredibly efficient, and the front desk staff were all smiles, warm, and courteous. Throughout our stay, whether we asked for directions to attractions or needed extra toiletries, the staff responded promptly and thoughtfully, making us feel completely at home. * **Extremely Comfortable Rooms:** The room was very spacious, with a modern yet elegant design. The most delightful surprise was the view from the floor-to-ceiling windows; we could see everything from the vibrant city lights at night to the charming Cotai Strip. The bedding was exceptionally comfortable, neither too soft nor too firm, and the soundproofing was perfect, allowing us to sleep soundly until morning. * **Convenient Location:** The hotel's location is superb. Downstairs, there are free shuttle buses (發財車 - 'fortune' buses) directly to various border gates, making getting around extremely convenient. Many popular attractions and shopping centers are within walking distance, and there's an overwhelming array of dining options nearby. * **First-Class Facilities:** The hotel's pool and gym are very well-maintained, clean, and uncrowded, providing an excellent experience. The breakfast buffet offered a wide variety, with both Chinese and Western options, fresh ingredients, and an impeccable taste. **Summary:** This was a truly perfect stay. Both the hardware facilities and the soft services completely lived up to the hotel's reputation. Next time I'm in Macau, this will absolutely still be my first choice! I highly recommend it to anyone planning a trip to Macau! 💯"

"The hotel is located at 288 Avenida Comercial in Macau. The building itself is impressive, with the hotel's name prominently displayed on its exterior, making it easy to spot. The hotel enjoys excellent transportation links, with many great restaurants nearby, as well as the New Yaohan department store, which is very convenient for shopping. Since the hotel is in the main city area, it's a short walk to the Ruins of St. Paul's. The guest rooms are spacious and the environment is pleasant. Although the decor style is a bit dated, it's clean and well-maintained. The front desk staff were all very friendly and accommodating, always willing to help with storing luggage or giving directions. Overall, I had a good experience this time and would consider coming back again."

"Arriving Sofitel with excitement, my family was treated with cold indifference and a lack of basic courtesy. This is a shame as the hotel itself is great in all other aspects like the location and the seaview. We arrived at the hotel at about noon and we're instructed to return after 2:30 pm as the rooms need cleaning - something we perfectly understood. We followed this, had a walk nearby in the heat, only to return at about 2:35 pm, wet and exhausted, ready to check in. A staff member called Ana responded dismissively and told us to wait till 3 pm. Her comment ”you can see the check-in time here” was unhelpful and completely inappropriate for a 5-star establishment. The most upsetting part was not the timing itself, but the way we were spoken to. We traveled with family, endured uncomfortable conditions in the heat, and expected a 5-star hotel to prioritize guest comfort and dignity. What we experienced fell far short of that standard. Our experience reflected 1. No empathy despite arriving early due to the hotel's guidance, 2. No assistance despite clear discomfort (wet, tired, family present), 3. Unprofessional communication that ignored guest service, and 4. No accountability for how earlier instructions led to this situation. It's so very disappointing that a single staff member's unprofessional attitude ruined what should have been a great experience!"

"The room was surprisingly good! The environment is pleasant, and the staff's service attitude is excellent. The hotel is clean, and you can even enjoy sea views. Booking through Trip.com made it a great value. It's also conveniently located near transportation and close to the border crossing. I forgot to take a picture of the sea view from the room though."

"We randomly chosen this hotel in Trip.com, but the hotel did not disappointed us. The hotel location was just opposite the Grand Lisboa building. There were a lot of f&b, convinience store, banks, fashion shops around. The hotel restaurant foods is highly recommended, delicious and was big portion. The housekeeping staff who service our floor was very helpful, very keen to asked us whether to make up our room 👍🏻 Highly recommend to everyone who visit macau"

"Cleanliness: For a hotel in this price range, the hygiene is excellent, and disposable toiletries are provided. Environment: The only downside is that the soundproofing isn't great; I was woken up by guests checking in downstairs in the morning, but it was very quiet at night. Service: The front desk staff were all very friendly and communication was seamless. They offer luggage storage, which is very convenient for tourists. Convenience: It's close to Senado Square (Da San Ba) and Grand Lisboa, so you can walk there for shopping. There's a 7-Eleven and a convenience store nearby that accept Alipay and WeChat Pay."

"Facilities: Quite old. Hygiene: Average, the sheets had stains. Environment: Average, the front desk gave me a room on the 5th floor. The room was small, very damp inside, and the bathroom had mold and a strange odor. There was no bottled water, and the soundproofing was poor – I could clearly hear the neighboring room's door opening in the middle of the night. The price doubled on Saturday, making the overall stay experience quite poor. The only upside was the convenient location. I'm not sure where all those good reviews came from; I won't be staying here again. Service: Decent, I received a warm welcome upon arrival."