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Posted on Jun 5, 2026
travellerjingI had a pleasant stay at Atour Hotel Haikou Wanguo Metropolitan Qilou Old Street. Prior to arrival, I requested an early check-in as well as a high-floor room away from the lifts if possible, and the hotel accommodated both requests perfectly. The room was located on a high floor and offered a fantastic 270-degree panoramic view, which was undoubtedly the highlight of my stay.
The front desk team was exceptionally friendly and helpful throughout. Special thanks to Front Desk Manager 万新, team member 幸怡, and the rest of the team, who went above and beyond in assisting with the collection of multiple parcels before my arrival. Their proactive assistance and warm hospitality were greatly appreciated. Communication was also very convenient, as the front desk was highly responsive via WeChat and quick to assist whenever needed.
Some feedback during the stay:
The room itself had a somewhat unconventional layout, likely due to the building's structure and the corner positioning required to achieve the panoramic view - totally understandable and appreciate the Front Desk for explaining it to me upon my arrival.
From previous reviews, I had expected the room to feature smart controls (possibly Xiaodu, heated/automated toilet bowl as seen on other reviews), but I was not briefed on any smart room functions during check-in and could not seem to activate them myself. This was not a major issue, but a brief introduction during check-in or a simple user guide in the room would have been helpful.
The panoramic view was absolutely stunning, especially during the day and around sunset. One thing to note, however, is that the floor-to-ceiling windows allow a significant amount of sunlight into the room. On particularly sunny days, the room could feel quite warm even with the air-conditioning running at full blast. Blackout curtains are provided, of course, but drawing them somewhat defeats the purpose of enjoying such a spectacular view.
Breakfast was decent, offering a reasonable variety of options, although nothing particularly stood out. It was perfectly adequate for starting the day, but not one of the hotel's main highlights. One small observation regarding housekeeping: on my third morning, while I was heading out for breakfast, a housekeeper casually asked me in the corridor whether I was ”still staying today.” I understood that she was likely trying to confirm whether the room required servicing or whether I would be checking out, but the phrasing felt a little awkward. A more guest-friendly way of asking might create a better impression.
A couple of other points worth noting: sound insulation around the room doors could be improved, as neighbouring room doors closing could be quite noticeable. In addition, the room door requires a firm push to shut completely; otherwise, an alarm will sound. There were also some mosquitoes around the hotel premises, although the room was thoughtfully equipped with an electronic mosquito repellent.
The hotel's location is reasonably convenient, but it is worth noting that it is not quite as close to Qilou Old Street and some of the nearby attractions as I had initially expected. While the area is technically walkable, Haikou's heat and humidity can make the walk feel much longer and less pleasant, especially during the day. In practice, I often found myself opting for Didi (online-hailing app)instead. Not a major drawback, but something to keep in mind if you plan to explore the area primarily on foot
Overall, the excellent service, responsive staff, and spectacular panoramic view made for a very enjoyable stay. Despite a few minor quirks, I would happily stay here again on a future visit to Haikou.
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Price per night from:₹ 4,345
Posted on Apr 7, 2026|Classic Queen Room
Anonymous UserThe hotel's exterior is modern and grand, with a striking entrance that immediately makes a great first impression. The guest rooms are spacious and tidy, with soft and comfortable bedding and gentle lighting, ensuring an excellent night's sleep. The lobby is expansive, featuring marble floors and exquisite chandeliers, creating a luxurious yet cozy atmosphere. Breakfast offers a wide variety of choices, with delicious hot soups and plump shrimp—every bite is satisfying. The open kitchen prepares dishes on the spot with fresh ingredients, and the staff are professional and attentive. The coffee area is well-equipped, offering panoramic city views from the window, perfect for a delightful morning ritual. Overall, the stay exceeded expectations, with quality evident in every detail. Highly recommended!
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Price per night from:₹ 4,359
Posted on Aug 5, 2026|Deluxe Bay-View Queen Room
Guest UserSofitel was our top choice when we visited Hainan last year, and we made the same excellent decision this year. Overall, we're very satisfied with our experience, especially the attentive service from the executive lounge and front desk staff. They prepared our room according to our needs in advance. It's a great option for a transit stay when arriving or departing the island. Highly recommend!
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Price per night from:₹ 7,090
Posted on Jun 25, 2026
Guest User
The owner is very welcoming, the room is clean and tidy, and the pillows are super comfortable for sleeping. What's even better is the price is really good value! It's also super convenient to get to attractions like Qilou Old Street, the Bell Tower, and Haida South Gate Night Market. Highly recommend~
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Price per night from:₹ 920
Posted on Jan 2, 2026
M254153****
Facilities: The hotel is very new and has all the necessary amenities. There's a washing machine, gym, and restaurant. The environment is excellent, tastefully decorated in a vintage and Nanyang style. The bedding is very comfortable; the mattress is just right, not too soft or too hard. Each bed comes with two types of pillows, so guests who prefer either soft or firm pillows will find one that suits them – that's a huge plus! The 4th-floor restaurant also serves great food, making it possible to spend the entire day at the hotel without needing to go out.
Cleanliness: All tables in the room, including those in the bathroom, were very clean.
Service: The front desk staff wasn't overly enthusiastic, but they did handle everything I needed them to, so it was fine. The airport transfer driver was nice and quite chatty.
Airport pick-up/drop-off service: Having the airport transfer service was truly hassle-free, and the vehicles provided were new and comfortable.
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Price per night from:₹ 3,524
Posted on Jul 9, 2026|Deluxe 2-bed Room
Guest User
Let me just say upfront, I'm not a shill, but out of all the hotels I've stayed at, Mission Hills Haikou's service definitely ranks among the top. Every single staff member has an exceptionally great attitude; almost everyone proactively greets you. The lobby staff were particularly excellent – they arranged breakfast and kids' club access for my child and even upgraded our room. Both the hotel's soft and hard amenities are top-notch, and the breakfast is incredibly rich and definitely deserves praise. I'll definitely stay at Mission Hills Haikou again next time I'm in Haikou.
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Price per night from:₹ 6,015
Posted on Apr 29, 2026
Guest User
This is a four-star hotel, and admittedly, some of the facilities are a bit old. When I arrived in Haikou, it had just rained, and there was a musty smell in the room and corridors, which was a bit off-putting. However, everything else was quite good. What stood out was that the shower water was natural hot spring water, and you could even enjoy the hot springs from 2 PM to 10 PM daily. For a room rate of just over 100 RMB, it's truly excellent value for money. Plus, the hotel is located right in the old town, full of local charm and a lively atmosphere. I'd definitely choose to stay here again next time I'm in Haikou.
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Price per night from:₹ 2,845
Posted on Jul 29, 2026|Family Studio
BaimaoxiaoxiPerhaps because I'd heard so many negative things about Hilton before, this stay at the Hilton Haikou far exceeded my expectations. So much so that we ended up buying the buffet dinner directly at the hotel and even went for drinks at the bar.
The check-in process was incredibly fast, and the lobby staff provided a seamless transition from the moment we stepped out of the car until we were escorted to the elevator, with three or four different employees involved. The service from the WeChat butler, housekeeping, restaurant, bar, and gym was all excellent. It really feels like this Hilton is very well-trained. The bedding was fantastic, comparable to what I've experienced at JW Marriott and Ritz-Carlton, especially the down pillows – I was so pleased I wanted to buy some for home after sleeping on them.
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Price per night from:₹ 6,482
Posted on Jul 24, 2026|Kid's Themed Garden Room(1.38M)
Guest User
Absolutely perfect! I initially thought it was an old hotel, but it completely won me over with its service and consistent quality. First off, there's the Kids' Creativity Park, offering all sorts of fun activities and photo ops for children. Secondly, I just found out it's part of the Marriott family of hotels. The staff were incredibly patient; I can't remember the name of the front desk attendant who helped us, but they kept my ID safe after I lost it, bringing me the joy of finding something I thought was gone forever. The Wi-Fi signal in our room was poor, but the 'little butler' (concierge) and front desk staff patiently came to our room multiple times to help us troubleshoot. The hotel is also very close to the beach, and you can even spot squirrels on the walk there. The kids had an absolute blast, especially with the sand bikes! It's truly the perfect hotel for families. I recommended it to friends the very next day, and they also stayed there for two nights the following Tuesday, reporting a truly excellent experience. Another plus is that there are lots of foreign children here, and everyone seems so happy and relaxed! Plus, they're very delivery-friendly; you can order anything you want, which is a huge bonus. It was a fantastic experience, and I might even come back for a second stay!
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Price per night from:₹ 8,463
Posted on Dec 4, 2025|Special Queen Room
Paul. SHotel has 6 floors with 1 lift. Average size room. Big windows, Queen bed with 2 pillows, 2 bedside tables. 1 round table with chair. Std amenities with paper cups. Laundry has 1 washer and 1 dryer. Separate bath/toilet, bath, face towels. Floor towel mat. Small area but OK. Water flow out and wet toilet area although separated. No rain shower. Big slippers. Adequate hangers and hooks. Power sockets not well placed. Good location opposite People's Park. Buses to everywhere including railway station and airport. Plenty of food stalls, restaurants, convenience stores, shopping malls nearby. Very popular hotel. Breakfast simple but good.
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Price per night from:₹ 1,613