Hotels near Portobello in Edinburgh
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Latest Reviews for Edinburgh hotels
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Explore honest ratings and real traveler reviews to help you find the perfect stay.
9.0/10
Great
PPoppy LeeI stayed at Courtyard by Marriott Edinburgh from 22 February to 26 February 2026 in Room ***. Unfortunately, my experience fell significantly below the service and housekeeping standards expected of the Marriott brand.
1) 22 February 2026 (Check-in)
Upon arrival, I immediately noticed several cleanliness issues with my room. The kettle was dusty and visibly dirty, the shower gel was completely empty, there were noticeable stains on the bed sheets, the shower room floor was unclean, and the shower water pressure was extremely poor. I reported these issues to the front desk on the same day.
In addition, during the check-in process, the staff did not provide any information about hotel amenities, such as gym operating hours, availability of facilities like the ice machine or microwave, or other services. I only became aware of some of these facilities on my last day during check-out, which was disappointing.
2) 23 February 2026
The shampoo had run out and was not replenished during housekeeping services. I emailed the Front Office Manager regarding both the missing amenities and the ongoing low shower pressure issue. I did not receive any response.
3) 24 February 2026
The situation continued. Coffee and tea bags were not refilled, the stained bed sheets had still not been changed since Day 1 check-in, and both shampoo and conditioner were empty. I called the same Front Office Manager twice, and only shampoo was delivered. I then contacted the front desk twice more to clearly request conditioner, yet incorrect items were delivered again. As a result, the conditioner remained unreplenished for me for 3 consecutive days (22–24 February).
4) 25 February 2026
In the morning, I requested a new toothbrush through the front desk and was told housekeeping would provide one during housekeeping service. When I returned to my room after housekeeping, no toothbrush had been supplied.
I later learned that when Trip.com contacted the hotel on my behalf regarding the service lapses, the Operations Manager informed them that everything had been “addressed and settled with me” which was not accurate. While individual staff members made partial attempts to assist, the repeated housekeeping lapses, lack of follow-up, and unresolved maintenance issue reflect systemic operational shortcomings rather than isolated mistakes. Throughout my entire stay (22–26 February), the shower water pressure issue remained unresolved.
The hotel’s location is excellent and within walking distance of many major attractions, which helps save on public transport costs. However, good location alone does not compensate for the overall service deficiencies experienced during this stay. As a paying guest, I expected basic cleanliness, consistent replenishment of amenities, and responsive service, especially from a reputable hotel property like Marriott. Unfortunately, those expectations were not met during this stay.
8.9/10
Very Good
GGuest UserThe only thing that was good about this hotel was the location- the most central. Everything else was pretty bad. I have requested a room with a nice view for our special occasion but was given a room with the view of the industrial back wall. Called the manager and he came and apologised and said there were no other rooms left.
The room itself was outdated, looked like a hostel rather than a hotel. We have travelled a lot but this was the worst hotel we have stayed in. Our special occasion was ruined. The room was so tiny that it was difficult to squeeze a suitcase between the bed and the wall. The TV had no internet connected. There was no mini fridge. The bathroom entry door was a squeeze. The toilet was so close to the wall that you would be pushed into a wall. No toilet brush either.
For the expensive price paid they didn’t even give us a bottle of water or a biscuit. The restaurant is under refurbishment this time and they provide tea/coffee and pastries on level 3 for breakfast free. There is a limited expensive menu to order from reception to your room if you need.
The luggage storage facility is limited. When checking out many people were told there was no more room for the luggage storage and those people had to go and look for the pricey luggage storage outside. We met some people also complaining about the hotel. Will never come back to this hotel again.
Mount Royal Hotel Edinburgh by The Unlimited Collection
New Town, Edinburgh
Price per night from:SAR 664
8.8/10
Very Good
GGuest UserThere's no phone in the room, so you have to email if you need anything. Slippers aren't provided, and there's no complimentary bottled water in the room. You can get hot and cold drinking water from the self-service area on the 1st floor. Breakfast is the no-cook kind. There's a bus stop nearby, making it convenient for dining out and sightseeing. Edinburgh Castle is also within walking distance. The staff, however, are all very friendly.
8.7/10
Very Good
GGuest UserSuper stay! The hotel is ideally located, right next to a tram stop. The room is clean, modern, and very quiet. The Wi-Fi connection is excellent. The breakfast is delicious and varied. Nearby, there's also a shopping center with a cinema, a bowling alley, a roller park, and many other activities. This is a real plus for families with children.
8.7/10
Very Good
GGuest UserExcellent Location, but Serious Security Lapses
I recently stayed at this hotel and found it to be a bit of a mixed bag. While there are some undeniable perks to the property, a few significant service and security issues made for a rather unsettling experience.
The Highlights
Prime Location: This is easily the hotel's strongest suit. It’s situated right next to Haymarket station, and there is a bus stop literally just outside the front door. Getting into the city centre takes no more than 10 minutes, making it a perfect base for exploring.
Commendable Service: The reception team provided a decent welcome. I’d like to give a special mention to Shreyas, who was incredibly helpful and professional throughout our interactions.
Quality Dining: We ate at the on-site restaurant and were pleasantly surprised. The food was of a high standard, and the waitstaff were attentive and friendly.
Room Maintenance & Tech Issues
Unfortunately, the shine started to wear off once we settled into the room:
Housekeeping Oversights: Despite this being a multi-day stay, the complimentary water bottles were never replaced after the first day.
Faulty Tech: The in-room tablet was practically useless. It kept restarting due to a battery fault; ironically, it even cut out while I was trying to use it to contact reception.
Privacy Concerns: When we requested extra toilet roll, the staff member who delivered it attempted to walk straight into the room using their key, rather than knocking and waiting for us to answer. It was a complete breach of basic hospitality etiquette.
A Major Security Concern
The most distressing part of the trip occurred on our second day. Upon returning to our room in the evening, we were shocked to find the main door open. It appears the cleaning staff had failed to secure the door after finishing their rounds.
Finding your hotel room left open to the public is, quite frankly, scary. It’s a massive security fail that overshadowed the rest of the stay. While the location is brilliant, the hotel desperately needs to tighten up its staff training and safety protocols.
Would I stay again? Only if I were certain that the security and maintenance issues had been addressed.
8.7/10
Very Good
JJolly TkI visited Edinburgh over Easter, which was also my birthday, and had a wonderful stay. Magda was incredibly kind and arranged an early check-in before noon after I confirmed the day before. She also surprised me with balloons and chocolates in my room for my birthday, which was such a thoughtful touch.
The staff provided clear information and gave excellent recommendations on places to visit, making my first trip to Edinburgh even more enjoyable. The hotel’s central location was perfect, close to all the main attractions, and the pool was a great bonus.
I thoroughly enjoyed my stay and would happily visit again.
8.4/10
Very Good
GGuest UserWhile the property itself is genuinely impressive — excellent location, comfortable facilities, and overall a place I initially enjoyed enough to extend my stay — the appalling conduct of one particular front desk employee rendered the entire experience profoundly disappointing.
Upon my initial arrival, despite providing substantial supporting documentation regarding my identity, including official government verification and police documentation concerning my stolen passport, I was met not with professionalism, understanding, or even basic courtesy, but with extraordinary rudeness, inflexibility, and a deeply concerning lack of competence. Her behaviour was unnecessarily hostile, dismissive, and entirely devoid of the standards one would reasonably expect from anyone representing the hospitality industry.
Fortunately, the evening staff demonstrated what proper customer service should look like: pragmatic, respectful, solution-oriented, and entirely capable of resolving the matter professionally.
Regrettably, when I attempted to extend my stay, I was once again subjected to the same individual’s astonishingly poor judgement and apparent personal hostility. Despite prior successful verification and an already established resolution, she chose to create unnecessary conflict, ultimately escalating the matter to an absurd and deeply distressing level, resulting in police involvement and my removal in the middle of the night, despite having already arranged and paid accordingly.
To be absolutely clear: the establishment itself deserves praise, but the presence of staff members who wield petty authority with such cruelty, inconsistency, and staggering unprofessionalism severely undermines its reputation.
Management would do well to reflect carefully on whether individuals so lacking in discretion, empathy, and professionalism should remain in positions where guest welfare and brand reputation are entrusted to them. One exceptionally poor employee can undo the efforts of an otherwise excellent business.
A truly regrettable example of how dreadful service can overshadow even the finest accommodation.
8.4/10
Very Good
JJanelovesappleThe hotel room and bathroom were indeed too small; there wasn't even enough space to open a suitcase, so it had to be stored under the bed. The view outside the room was decent. The main advantage is the hotel's excellent location, right opposite Haymarket. You can walk almost anywhere, which is incredibly convenient, and there are bus stops right outside. The hotel breakfast was just so-so, with limited variety and options. It was a typical English breakfast, not bad. The reception service was mediocre, especially the male front desk staff who gave me the wrong room number twice, even though I showed him the room number written down. He seemed unbothered and unwilling to help.
8.2/10
Very Good
GGuest UserClean and well-maintained place with a pleasant atmosphere. A wide variety of games, food options, and a fully stocked bar are available, making it enjoyable at any time of day—from breakfast through dinner. The living spaces and common areas are comfortable, spacious, and nicely designed, perfect for relaxing and socializing. Overall, a great place to stay.
7.2/10
GGuest Userit was a great experience. The ambiance was very nice 24 seven there was a receptionist and also the cleanliness was good and food is also good. I would highly recommend someone who is visiting Edinburgh to stay there because it’s closer to the town. It’s very affordable and and one of the best places to be around very close to the Dean village as well.
Frequently asked questions
What hotels are recommended near Portobello Beach?
If you're struggling to choose a hotel, you might consider staying at Destiny - Burnet Point (from SAR 316),Destiny Student - Holyrood (Brae House) (from SAR 338) and Best Western Kings Manor Hotel (from SAR 260) . These hotels are highly rated, so you should book early.
Which popular hotels near Portobello Beach have parking?
If you're planning a road trip to Edinburgh and Portobello Beach, consider staying at Best Western Kings Manor Hotel (from SAR 260),Park View House (from SAR 334) and Premier Inn Edinburgh A1 (Newcraighall) (from SAR 566) . These are popular hotels with parking lots.
Which hotels near Portobello Beach are the most popular?
Destiny - Burnet Point (from SAR 316),Destiny Student - Holyrood (Brae House) (from SAR 338) and Best Western Kings Manor Hotel (from SAR 260) are the most popular hotels.
Which popular hotels near Portobello Beach have pools?
Many people take their kids and family on a road trip to Edinburgh and Portobello Beach during the summer or long holidays. Edinburgh Marriott Hotel Holyrood (from SAR 801), Apex Waterloo Place Hotel (from SAR 963) and Radisson Blu Hotel Edinburgh City Centre (from SAR 1,093) are popular hotels with pools where you can relax and enjoy the summer vibe.
What are some luxury hotels near Portobello Beach?
Prestonfield House (from SAR 2,310), W Edinburgh (from SAR 1,708) and The Glasshouse, Autograph Collection (from SAR 1,170) are the most popular luxury hotels.
What's the average price of hotels near Portobello Beach this weekend?
According to Trip.com data, the average price for a 1-night stay at hotels near Edinburgh and Portobello Beach this weekend is SAR 874. Please note that prices fluctuate frequently, and the above price is for reference only.
Which hotels near Portobello Beach have gyms?
In recent years, public awareness for body health has increased, so many hotels have fitness rooms. The Scholar (from SAR 555),Best Western Kings Manor Hotel (from SAR 260) and Edinburgh Marriott Hotel Holyrood (from SAR 801) are popular hotels with a fitness room.
What's the average price per night of hotels near Portobello Beach?
According to Trip.com data, the average price for a 1-night stay at hotels near Edinburgh and Portobello Beach is SAR 996. Please note that prices fluctuate frequently, and the above price is for reference only.
Which hotels near Portobello Beach have free Wi-Fi?
Hotel internet is especially important for independent travellers or business travellers. Destiny Student - Holyrood (Brae House) (from SAR 338),Best Western Kings Manor Hotel (from SAR 260) and Park View House (from SAR 334) are popular hotels with free Wi-Fi.
What hotels near Portobello Beach offer breakfast?
A perfect breakfast gives you energy for the day. If you want to stay at a hotel near Edinburgh Portobello Beach with a high-quality breakfast, you can consider staying Summer Stays at The University of Edinburgh (from SAR 286),The Scholar (from SAR 555) and Best Western Kings Manor Hotel (from SAR 260) .These hotels are very popular, so book early.
Hotel Information for Tourists
| Number of reviews | 12,700 |
|---|---|
| Total properties | 191 |
| Weekday Avg. Price | SAR 1,733 |
| Weekend Avg. Price | SAR 2,091 |
| Trending hotel | Destiny - Burnet Point |
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