Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Jul 25, 2026|Twin Room
strongtea929Booked a twin room for a trip with the kids. The room was clean, no issues there, and the size is pretty standard for the UK. The bathroom was actually quite spacious, but the sink and basin design was terrible – especially the basin. It's a countertop basin with the faucet on the side (I don't usually take photos in hotels, so I forgot to snap one), and no matter how you use it, water splashes everywhere, all over the counter and the floor. The hotel doesn't provide complimentary bottled water; there's a message on the mirror encouraging you to drink tap water, which is fair enough. The tram station for the airport is very close to the hotel, but unfortunately, it was out of service on the day we were heading to the airport. We ended up dragging our luggage for about fifteen minutes to catch the Airlink 100 next to the train station.
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Price per night from:NZD 352
Posted on Jun 7, 2026
Guest UserWe had a pleasant stay at Premier Inn Edinburgh Park (Airport). The room was clean, comfortable, and exactly what you would expect from the Premier Inn standard. The location is very convenient, being right next to Edinburgh Park train and tram stations, making airport access and travel around Edinburgh easy. However, it is quite far from the city centre, so journeys into town take a bit longer.
The facilities were adequate for our needs, and overall the hotel offered good value for money. One area for improvement would be the service, as the afternoon staff appeared somewhat unfriendly and not particularly welcoming. Aside from that, everything else was excellent, and we enjoyed our stay as a family. I would recommend this hotel for travellers looking for convenient transport links and a comfortable stay.
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Price per night from:NZD 181
Posted on Sep 4, 2026|Classic Room, Castle View, 1 Queen Bed
Ya_ts_celik
Unforgettable views, but a disappointing bathroom
The highlight of our stay was undoubtedly the breathtaking view. We could see Edinburgh Castle, the Scott Monument and the city from our room, and the view was especially magical at night. It was truly memorable.
However, although we had booked a regular Classic Castle View room, we were allocated an accessible room without requesting one or being informed in advance. The bathroom was disappointing: there was no shower enclosure or screen, so the floor became wet easily; the sink was extremely small; and the toilet did not even have a lid. There were also no slippers, toothbrush kits or combs in the room—only shampoo, conditioner and soap were provided.
Overall, we loved the spectacular view, but the unexpected room type, inconvenient bathroom and limited amenities reduced our comfort.
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Price per night from:NZD 442
Posted on Jun 5, 2026
Guest UserI booked a room without window without realising! It was already over priced! I tried to change room but they didnt fulfil my request! So when I entered my room I realised is very small and it lacks basic amenities like fridge wardrobe enough space on both sides of the bed and plus I didnt have anything to put my things near my side of the bed as well... bathroom was also small no window i also had to buy my own conditioner cause hotel couldnt provide it for me... im really dissappinted... I already paid enough money and breakfast was not included in the price! Check in was also late i had to pay extra for early check in which is outrageous! And if I wanted late check out I also had to pay extra money for this... For the money I paid i could easily book a luxury air bnb and I could have my comfort as well! Plus at night there was too much noise outside our room which made us very uncomfortable! Sometimes we were thinking that someone entered our room due to the loud noises outside... I stayed one night and it was one of my worst hotel experiences... im really dissapointed... the only thing I liked was the cleanliness... we were told by one staff member that someone would call us to discuss our experience and offer us some money back if possible but no one called us! I wont book again any room in this hotel! Thats for sure! Very dissapointing experience...
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Price per night from:NZD 319
Posted on May 30, 2026|Double Bed Room with Sofa Bed
Guest User
Super stay! The hotel is ideally located, right next to a tram stop. The room is clean, modern, and very quiet. The Wi-Fi connection is excellent. The breakfast is delicious and varied. Nearby, there's also a shopping center with a cinema, a bowling alley, a roller park, and many other activities. This is a real plus for families with children.
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Price per night from:NZD 204
Posted on Apr 9, 2026|Queen Room, Guest Room, 1 Queen
Guest UserExcellent Location, but Serious Security Lapses
I recently stayed at this hotel and found it to be a bit of a mixed bag. While there are some undeniable perks to the property, a few significant service and security issues made for a rather unsettling experience.
The Highlights
Prime Location: This is easily the hotel's strongest suit. It’s situated right next to Haymarket station, and there is a bus stop literally just outside the front door. Getting into the city centre takes no more than 10 minutes, making it a perfect base for exploring.
Commendable Service: The reception team provided a decent welcome. I’d like to give a special mention to Shreyas, who was incredibly helpful and professional throughout our interactions.
Quality Dining: We ate at the on-site restaurant and were pleasantly surprised. The food was of a high standard, and the waitstaff were attentive and friendly.
Room Maintenance & Tech Issues
Unfortunately, the shine started to wear off once we settled into the room:
Housekeeping Oversights: Despite this being a multi-day stay, the complimentary water bottles were never replaced after the first day.
Faulty Tech: The in-room tablet was practically useless. It kept restarting due to a battery fault; ironically, it even cut out while I was trying to use it to contact reception.
Privacy Concerns: When we requested extra toilet roll, the staff member who delivered it attempted to walk straight into the room using their key, rather than knocking and waiting for us to answer. It was a complete breach of basic hospitality etiquette.
A Major Security Concern
The most distressing part of the trip occurred on our second day. Upon returning to our room in the evening, we were shocked to find the main door open. It appears the cleaning staff had failed to secure the door after finishing their rounds.
Finding your hotel room left open to the public is, quite frankly, scary. It’s a massive security fail that overshadowed the rest of the stay. While the location is brilliant, the hotel desperately needs to tighten up its staff training and safety protocols.
Would I stay again? Only if I were certain that the security and maintenance issues had been addressed.
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Price per night from:NZD 324
Posted on May 12, 2026|Cosy Room Double Bed
JanelovesappleThe hotel room and bathroom were indeed too small; there wasn't even enough space to open a suitcase, so it had to be stored under the bed. The view outside the room was decent. The main advantage is the hotel's excellent location, right opposite Haymarket. You can walk almost anywhere, which is incredibly convenient, and there are bus stops right outside. The hotel breakfast was just so-so, with limited variety and options. It was a typical English breakfast, not bad. The reception service was mediocre, especially the male front desk staff who gave me the wrong room number twice, even though I showed him the room number written down. He seemed unbothered and unwilling to help.
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Price per night from:NZD 263
Posted on Aug 20, 2026|Bed In 10 Bed Dorm, Shared Bathroom
Chen Lavender
Fantastic experience!
I stayed in a 10-person room, which was very spacious, and the bathrooms and toilets were all very clean! The staff provided excellent service, and I was able to store my luggage both before and after check-in. They even noticed it was my birthday and gave me a voucher! 🥰 Plus, the breakfast was great! Overall, a wonderful experience 🫶
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Price per night from:NZD 50
Posted on Aug 11, 2026|Bed in 8-Bed Female Dormitory
Guest UserBrilliant location especially for the fringe festival, it meant I was able to catch a show after checking out as they had free festival shows downstairs in the bar. My light was broken and unusable, but other than that the dorm on the 4th floor was quiet enough didnt hear any of the noise from the bar downstairs which is great, only issue was from guests not from the hostel itself, guests on the last night came in at 1.30am and started making their beds as only one of them had made their bed during check in, I guess the hostel could advise guests to make their beds at check in instead of waiting until they come back to do it, or explain general expectations of sharing rooms with others to be mindful of other guests as the 3 girls didnt turn the light off or stop talking in the room until 4am and then left the room again at 7.30am
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Price per night from:NZD 35
Posted on Jun 4, 2026|Superior Double or Twin Room
Guest UserThe hotel's location is excellent, making it very convenient for getting around. The rooms are well-equipped, and the cleanliness is spot on. Although the hotel breakfast selection isn't extensive, it's sufficient for everyone's needs.
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Price per night from:NZD 135