Hotels near Sharp Bamboo Monument in Genteng

Amazing! I really love how helpful and friendly the staff are. They are always smiling and willing to help with all our questions without making us feel like a burden. This is probably one of the most perfect hotels I’ve stayed at. The lift is fast, so we never had to wait long, which is a big plus when travelling with toddlers. The hotel also smells amazing, from the entrance all the way to the room. My request for a connecting room was also fulfilled! This was the most important thing for us at that time, and I’m really thankful to the staff for helping us get one. The pool is open until 8 PM, which is great. It can get a little cold at night, but the water is warm and very cosy. The breakfast spread is big, with both Western and Indonesian dishes. And the sambal? So good! I really loved the sambals here. The food was amazing overall, although there wasn’t a huge variety of protein options like beef and chicken, just the regular ones. The room was amazing too. Very tidy, clean and comfortable. Everything in the room just screams “sleep well” haha. I slept peacefully until morning without any disturbance, and I’m really thankful for that because we had an early flight the next day. Overall, I would definitely book this hotel again the next time we’re in Surabaya. From the front desk to the bellboys and all the other staff, everyone was so helpful and friendly. Loved it!

Hotel Majapahit Surabaya MGallery is absolutely stunning, though it might be a bit spooky if you're staying alone. Considering how long it's been around, the service and facility maintenance are quite decent. Breakfast: The food quality is good, with a wider variety compared to hotels in Bali, and it's not just typical 'Western' fare. Cleanliness: There are a few minor details that could be cleaner, but it's not a deal-breaker. Facilities: The power outlets seem to be British standard. There's one adapter in the room that can convert to European standard. I recommend bringing a power strip as one outlet won't be enough. Also, the outlets by the desk are linked to the master switch by the bed, so they lose power when you turn it off (this is crucial to remember). I suggest using the outlets near the floor by the bathroom door, as they are not connected to the master switch.

The service was truly exceptional. Staff always opened doors for us and helped with our luggage. The environment was great, and the location was super convenient. There's a mall right across the street, and it's a very central spot, so getting anywhere is quick. The room was clean, tidy, and spacious, and the facilities were complete. Overall, I was very satisfied and had a comfortable and pleasant stay.

Business Room 207 was comfortable, clean, and spacious. Business Room 211 was noisy; I could hear the outdoor AC unit, which was very disturbing and uncomfortable. There was a humming sound, and the room was cramped for a business room – not recommended. Breakfast: Lacked variety and felt haphazard. Hotel staff were friendly and responsible. Check-in and check-out process was easy.

My overall stay at the DoubleTree by Hilton Surabaya was excellent. The hotel is conveniently located in the city center, with easy access to restaurants, shopping malls, and attractions. The hotel itself is modern and comfortable, with spacious rooms and very comfortable beds, ensuring a good night's rest after checking in. The staff were very friendly, warm, and proactive. The breakfast offered a wide variety of options, including Western, Chinese, and local specialties, all of good quality. The hotel facilities are comprehensive, with a swimming pool and gym, making it suitable for both business travelers and tourists. Overall, it's a highly recommended hotel. Its location, room comfort, and service are all major advantages, and I would definitely consider staying here again on my next visit to Surabaya.

This is always our preferred hotel whenever we visit Surabaya. We love the unique jungle-like atmosphere in the middle of the city—it feels peaceful, relaxing, and is a wonderful escape from the busy surroundings. The location is excellent, with easy access to many places. Although the hotel is a little older and some areas could be better maintained, it still has its own charm that keeps us coming back. For us, the relaxing ambience is what makes this hotel special, and we always enjoy staying here.

Hotel is decent, not the new posh kind of hotel and it shows in some of its facilities in the room but the rooms are very big, service staff was very nice and helpful and spa was superb! As a female solo traveler it felt safe to stay at. Would recommend if you are not too picky about rooms and for the price it was good. Location was quite convenient too. The hotel staff was the one that helped me find tour guides for Sewu and Ijen.

We enjoy our stay here. The staff was so friendly and helpful. The food for breakfast is variety and delicious. The location is strategic, near the mall and hot spot around surabaya. Would absolutely recommend this hotel.

Had a great time. The environment was good and all the fasilities provided could be enjoyed. Definitely will come again in the future. I faced some difficulties but it was handled well bt the workers.

Our room was fine, however the hotel and amenities are a bit old. Located next to some shopping malls and cafes, also there is Indomaret over the corner. There is a spacious parking lot. The buffet breakfast was quite nice, with plenty of options to choose from.