"A reasonably priced hotel with a very convenient location. Everything you need is downstairs: massage parlors, food stalls, 7-11, Watsons, and McDonald's.
It's especially worth mentioning that since we had to leave for the station early, the hotel prepared a rich breakfast for us to take away."
"The hotel was clean and comfortable, and the bed was soft and great for sleeping. The staff were all very friendly. Even though there's no elevator, they helped carry our luggage up to the room. The only downside was too many mosquitoes. I hope they can improve their mosquito control for next time."
"Economical, clean, and the service is all good 🌟.
The only downside is the soundproofing isn't great. The room doors are just regular wooden doors, so if you're a light sleeper, you might want to bring earplugs.
Parking is limited, and cars that are too low can only park in front of the hotel entrance."
Set in Hat Yai's Hat Yai Subdistrict, PS23 Residence is positioned to meet the needs of those traveling for fun or business.
The in-house cafe is the perfect place to hang out.
This property also offers laundry service (on-site).
Parking is available at the property.
"I was very satisfied with my stay. I booked this stay as a wedding gift for my staff, and the hotel made it even more special by providing complimentary decorations and a slice of cake. Really appreciate the thoughtful gesture and the great service. Thank you so much for making their stay memorable!"
"Thank you very much for your valuable feedback. We are delighted that you enjoyed your stay, especially with regard to the cleanliness, reasonable price, and convenient location. Your kind words will be a great encouragement for us to continue improving our services. We sincerely hope to have the opportunity to welcome you back again in the near future."
"I absolutely loved my stay at this hotel! It was very clean, and the bed was incredibly comfortable. I slept so well every night. The housekeeping team did an amazing job and even folded our sleepwear neatly, which was such a thoughtful touch. I also loved their organic shower gel and shampoo, smelled so good.
The only downside was that the bathroom didn't have an exhaust fan, so the ventilation wasn't ideal. Other than that, everything was excellent, and I would happily stay here again."
"The hotel has been renovated and it's fantastic – very clean and the location is superb. Stepping out, you'll find plenty of food options which is super convenient. The foot massage place on the opposite corner is decent, but the hair wash isn't great. I'll definitely be staying here again next time."
"The location is very convenient, quiet, and a bit secluded, right next to the airport. There's a 7-Eleven about 200 meters across the street, and you can also order delivery nearby. However, check-out is at 11 AM."
"Third time visiting Hatyai, and also my third time checking in at Lee Gardens Plaza Hotel! 🥰🇹🇭
It has never disappointed me. ❤️ Honestly, one of the best hotels to stay in Hatyai! I love everything about this place, especially the perfect location. It’s so convenient for tourists and within walking distance of so many attractions, shops, restaurants, and everything you need.
Another big plus is the free car parking 🚗✨, which makes it so convenient, especially when travelling by car
What impressed me even more was the service. One day before my check-in, the hotel staff personally called me to confirm my reservation and asked what time I would be arriving. They even informed me that I could check in early if the room was available. 🥰 Such thoughtful and attentive service even before I arrived!
The staff are always so friendly and welcoming. They make you feel comfortable from the moment you arrive, always greeting you with a warm smile. 😊 The front office team is especially helpful, respectful, and professional. Their warm hospitality truly makes you feel at home.
Three visits to Hatyai, three stays here, and I’m still loving it! Definitely my go-to hotel whenever I’m in Hatyai. Never disappointing and always a pleasant stay. Highly recommended! ❤️🇹🇭"
Great
577 reviews
9.3/10
1 night
From US$39
Check Availability
See more properties near Sami Kitchen
Latest Reviews for Hat Yai hotels
See all
Explore honest ratings and real traveler reviews to help you find the perfect stay.
9.3/10
Great
GGuest UserVery comfortable for a large family. The staff were friendly and spoke very kindly. The accommodation was clean and peaceful.
GGuest UserEverything was great, but unfortunately the room was quite dark. The welcome tea was lovely and tasted delicious. The staff were all excellent. When I first entered the room, I noticed a lot of dust on the table, probably because everything was black so it was very visible. I reported it and they came to clean it immediately, so the service was really good. There's an Islamic massage parlor across the street, and I thought 'Gan Ma' gave a great massage.
GGuest UserThis was my second stay, and it was longer than the last one. Again, I had a room with a back alley view. The king-sized bed was huge because it was made up of two smaller beds pushed together. Housekeeping was also very good.
GGuest UserI checked out from the hotel some time after 8am, and upon inspection of the room, their housekeeper and front desk accused us of stealing their one of pool towels. On the first day of our stay, they had indeed provided 2 pool towels, which we had used and had been taken by their housekeeper during housekeeping. However, they only provided 1 pool towel yesterday, but we did not request any extra since only one of our members went swimming. In the end, they charged us 350 baht for stealing/losing their pool towel, even though they did not provide the complete set of 2 in the first place.
Before I checked out, I also witnessed the group in front of me who were also accused of stealing their towel, which they were charged 100 baht. The group insisted that they had even brought their own towels and never used the hotel’s, but were nevertheless forced to pay the compensation fee even because we had no proof that the housekeeping did not provide the complete set in the first place.
I strongly suspect that we were being scammed by the hotel staff on this, because this is a relatively decent and nicer hotel, and proper guests were staying here. There’s absolutely no reason for any of us to be stealing their towels. If I couldn’t even afford a towel, I would not be staying here at all. And if it had only been us falling victim to this, my suspicions would not have been this strong but it is too much of a coincidence for both groups to be accused of stealing their towels.
On an additional note, they were not even able to provide a complete set of towels for us 4pax when we called to request, because there weren’t enough to go around (according to them). They could’ve also easily use this against us and accuse us of stealing the bath towels too, and we would not have been able to prove ourselves either.
My only mistake was not requesting a receipt for the compensation fee that I had to pay, but I don’t think it would’ve made much of a difference. I have lodged an official complaint anyway via Trip to hopefully prevent future incidents.
Just want to put this out here to warn others who are considering staying here in the future. Avoid if you don’t want to ruin a nice hotel experience by leaving with a sour taste in your mouth. Truly a shame that the level of service and integrity of the staffs did not live up to the standards of the hotel.
AAnonymous UserService is excellent. Right after I arrived by Grab staff came in to help with my luggage. Room is clean and location is nice too. It’s right in the middle so it’ll feel like it’s far from Kim Yong Market and Lee Garden (10 minutes walk each). However, it’s still walkable as the route is in straight line. Minus point is only the view lol since my balcony faced the back and there was a construction.
HHueminThe hotel is clean and located at quiet area. Friendly and polite staff made our stay perfect. It’s my second time staying at this hotel. Everything is clean.
RReviewedCompared.comOverall Value: 9/10
Room Size: 10/10
Spacious
Balcony with washing basin
Room Cleanliness: 9/10
Found some hair on the floor, but generally clean
Daily room cleaning and bed linen & towel change available if you wish
Ant infestation at the toilet washing basin (Room 203). Ants were on the comb and electric shaver. Maybe previous guests washed food items at the washing basin.
Bed Comfort: 6/10
Bed mattress is firm/hard; backache if you sleep too long on it
Pillow is quite high.
One extra pillow is available in the wardrobe
Room Amneties: 8/10
Desk for writing or laptop use
Chair has no seat cushion, so a bit hard to sit on
Many power points
Table space for charging phones
Lighting is good
Vanity desk with mirror
Flat-screen TV with Thai and English channels
Fridge
2 drinking glasses
No kettle
No hair dryer
4 bottles of mineral water provided every day (2 for fridge)
Basic toiletries provided in toilet - toothbrush, toothpaste, shower cap, earbuds, shampoo, bodywash
Some furnishing were slightly worn-out or damaged
Balcony has washing basin and small clothes-drying rack
WiFi: 9/10
188-380 Mbps Download Speed / 162-406 Mbps Upload Speed on SpeedTest app
Aircon: 10/10
At 28 celcius degrees temperature setting, it is cold enough to cool the room
Shower Comfort: 7/10
Water-saving shower head means water output is somewhat limited
Shower area is spacious enough
No sliding door at shower area means water gets to the toilet area when taking a shower
Location: 7/10
Not close to tourist attractions; long walk (2km) or use Grab (about 70 THB at time of writing)
Morning mobile food stalls nearby (from about 6:30am to 9:00am)
Small local restaurants nearby
No public transport (that I noticed)
Small mini-mart nearby (Vogue Supermarket)
15-min walk to Big-C supermarket, food court and shopping mall
Opposite Bangkok Hospital
7-Eleven store at Bangkok Hospital is closed for renovation at time of writing
Customer Service: 8/10
Receptionist does not greet guests. Mostly looking at their phone.
Generally polite when you talk to them.
Parking:
No guest carpark
More reviews and tips at ReviewedCompared Com / HatYai
Tips & Other Info:
Book via Google Map to find the best price
500 THB cash deposit required for key at check-in
A photocopy is taken of your passport at check-in
Free shuttle bus to and back from Diana Shopping Complex. Ask receptionist to order for you.
GGuest UserA great hotel review highlights cleanliness, staff friendliness, location, and room comfort. Effective reviews are specific, mentioning amenities like, “spacious rooms, great breakfast buffet, and attentive staff”.
Prince of Songkhla University Surrounding, Hat Yai
Price per night from:US$15
8.1/10
Very Good
GgalaxybooIdk if this is miscommunication or what, but they don't have iron..? Not even the shared one..? We do ask the receptionist, but they say don't have huhu. So, well.. i end up travel with tudung sarung and wrinkly pants and shirt... 😌 other than that, everything is okey. Nice location. Near 7/11, money changer, lee garden night market, railway station, spa for massages